Field Service / Gate Technician

Wilsons Security; Moncton; On-site; CAD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Electronics Technician to join their innovative team. This full-time role offers a unique opportunity to work with cutting-edge technology in the security sector, providing vital services that ensure the safety and satisfaction of clients. You will be responsible for servicing, installing, and repairing advanced gate systems and parking payment solutions, while also assisting in customer training and support. With a strong focus on professional growth, this position comes with an attractive compensation package, including benefits and pension matching. If you have a passion for technology and a commitment to excellence, this could be the perfect fit for you.

Benefits

Attractive compensation package

Benefits

Pension matching

Employee incentives

Qualifications

• 3+ years of field experience in a relevant role is preferred.
• Strong problem-solving and communication skills are essential.

Responsibilities

• Service and install gates and parking systems with detailed documentation.
• Provide customer support and assist in installation projects.

Skills

Programming / networking experience

Windows and Linux Computer Servers

Microsoft Windows and Linux OS Fundamentals

MS-SQL Database Engines

Programming in C++

Java Script

Network Devices - Routing and Switching

Electronics circuits

Programmable Logic Controllers

Relay logic

Electric motors control devices

Problem-solving skills

Communication skills

Customer service skills

Valid driver’s license

Education

Electronics Technician Diploma

Electronics Engineering Technologist Diploma

Computer Engineering Technician Diploma

Computer Engineering Technologist Diploma

Job description

Job Details

Description

The Opportunity

Wilsons Security is redefining security for home and business owners across Canada. With a forward-thinking mentality, we provide clients with solutions that protect their loved ones and their investments. We also offer integrated home automation, energy management solutions, and innovative new Smart Connect systems for making the most out of your home technology. Most recently, we've expanded to provide our clients extra peace of mind and independence through interactive wellness systems that help keep senior loved ones safe at home, longer. We're always looking for ways to bring our clients superior value and service. We're your trusted, local experts.

Come join our motivated team of technology experts and gain invaluable field experience in parking and gate systems, while working with rapidly evolving technology.

Wilson Fuel Co Limited has been recognized as one of "Canada's Fifty Best Managed Companies."

Job Description

Duties:

• Service, install and repair gates, gate operators and parking payment systems, with detailed notes of all work completed.
• Perform in-shop repairs on a wide range of electronic, mechanical, and computer-based products.
• Assist in installation projects, configuration/programming, testing, and customer training, ensuring that scope of work is followed, project is planned and executed within established timelines.
• Provide customer telephone support and remote desktop support, explaining service and repairs.
• Provide recommendations for upgrades or replacements.
• Assist with in-shop quality control product testing and product development testing during beta and site-trial phases of product releases.
• Maintain inventory and ensure all inventory processes are completed.
• Perform occasional out of town service calls throughout the region.
• Perform on-call after-hours service on a regular rotation with a team of field service technicians.

Education

Electronics Technician Diploma or Electronics Engineering Technologist Diploma from an accredited post-secondary school institution

-or-

Computer Engineering Technician or Computer Engineering Technologist Diploma from an accredited post-secondary school institution.

Skills Required

• Programming / networking experience required.
• Working knowledge of:
• Windows and Linux Computer Servers and Workstations
• Microsoft Windows and Linux Operating System Fundamentals
• MS-SQL Database Engines
• Programming in C++ language and Java Script
• Network Devices-Routing and Switching Essentials
• Electronics circuits
• Programmable Logic Controllers
• Relay logic
• Electric motors and associated control devices
• Experience in gate/gate loop installation and repair.
• Experience with access control integration.
• Strong problem-solving skills and attention to detail.
• Strong communication and customer service skills.
• Valid driver’s license/ clean drivers abstract.

Job Experience

Candidates with at least three (3) years’ field experience working in a role that requires similar skills and knowledge are preferred; or those working in a related industry, e.g. Security Alarm Systems, Building Control Systems, Video Camera Systems.

Employee Benefits

This a full-time permanent position with a very attractive compensation package including benefits, pension matching, and other employee incentives.

If you are interested in this position and meet the above criteria, please apply!

We thank all applicants; however, only those selected for an interview will be contacted.