Field Service Engineer II (Toronto REMOTE)

myGwork - LGBTQ+ Business Community; Toronto; Remote; CAD 70,000 - 90,000; Full time

Job summary

A leading company in the biotechnology sector is seeking a Field Service Engineer II to manage the installation and maintenance of spectroscopy instruments. This role offers competitive pay, bonuses, and opportunities for career advancement. Ideal candidates will have significant experience with scientific equipment and possess strong customer service skills.

Benefits

Competitive pay

Annual bonus

Healthcare

Career development opportunities

Qualifications

• 4+ years of hands-on experience as a Service Engineer or relevant degree for less experience.
• Strong technical knowledge in scientific equipment.
• Ability to prioritize requests and work independently.

Responsibilities

• Perform on-site installation, repair, maintenance, and validation of spectroscopy instruments.
• Use customer management software to manage service calls and documentation.
• Communicate effectively with customers and provide equipment training.

Skills

Customer-oriented

Strong technical knowledge

Effective communication

Prioritization

Education

High school diploma or Bachelor’s degree in Sciences/Engineering

Job description

Field Service Engineer II (Toronto REMOTE)

Join to apply for the Field Service Engineer II (Toronto REMOTE) role at myGwork - LGBTQ+ Business Community.

**This job is with Thermo Fisher Scientific**, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Able to lift 40 lbs. without assistance

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We develop solutions for challenges like environmental protection, food safety, and cancer research.

Location/Division

The Chemical Analysis Division (CAD) provides analytical instruments and services to diverse markets including Safety & Security, Environmental, Food Safety, Life Sciences, Medical, Energy, Spectroscopy, and Minerals & Mining. Our instruments are used worldwide in various settings, valued for their adaptability, reliability, and ease of use.

The BEA Business Unit supports industries like energy, food safety, and infrastructure by providing high-quality analytical solutions such as optical emission spectroscopy (OES), x-ray fluorescence (XRF), and x-ray diffraction (XRD).

Responsibilities

• Perform on-site installation, repair, maintenance, and validation of spectroscopy instruments (OES, XRF, XRD).
• Use customer management software to manage service calls, parts inventories, and documentation.
• Diagnose malfunctions, analyze findings, and recommend corrective actions.
• Communicate effectively with customers and team members, including training on equipment operation.

Qualifications

• High school diploma with 4+ years of hands-on experience as a Service Engineer or a Bachelor’s degree in Sciences, Engineering, or related field with less experience.

Skills

• Customer-oriented with strong technical knowledge of scientific equipment.
• Effective communication and rapport-building skills.
• Ability to prioritize requests and work independently.

Travel & Physical Requirements

• Up to 70% travel within the territory (Canada, Ontario).
• Ability to lift up to 50 lbs., perform physical activities like stooping, kneeling, and standing.
• Maintain a valid driver’s license and safe driving record.

Benefits

Competitive pay, annual bonus, healthcare, and career development opportunities. Join a culture of integrity, innovation, and involvement.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Information Technology
• Industries: Biotechnology

Note: This job posting is active, and applications are encouraged.