Field Service Engineer I

Kawasaki Robotics USA Inc; Hamilton; On-site; CAD 70,000 - 100,000; Full time

Job summary

A leading company in robotics is seeking a Field Service Engineer responsible for installation, troubleshooting, and technical support of Kawasaki robots. The ideal candidate will possess a Bachelor's degree in Engineering and extensive experience, ensuring high-quality service and customer satisfaction. If you're a skilled engineer who thrives in dynamic environments, apply now for this opportunity to join a dedicated team making an impact in the automation industry.

Qualifications

• Minimum 10 years of experience in a relevant field.
• Proficient in robot troubleshooting and controls.
• Ability to travel domestically and internationally.

Responsibilities

• Install and program Kawasaki robots at customer sites.
• Troubleshooting and maintaining robotic systems.
• Lead technician teams and provide training.

Skills

Mechanical aptitude

Electrical troubleshooting

Excellent communication

Organizational skills

Safety adherence

Education

Bachelor’s Degree in Engineering

Tools

Microsoft Office

Job description

Job Title: Field Service Engineer - Cambridge, Ontario, CANADA

Job Summary:

The Field Service Engineer will be responsible for the installation, start-up, programming, technical support, troubleshooting, repair, refurbishment, and emergency service of Kawasaki robots. Key responsibilities include:

1. Ensuring equipment is installed, programmed, and commissioned safely, reliably, and within schedule and budget.
2. Traveling to customer sites for emergency repairs or support.
3. Having working knowledge of PLC communications and ancillary equipment.
4. Troubleshooting hardware and process issues.
5. Knowledge of robotic work cells and control systems.
6. Performing troubleshooting and repairs on Kawasaki robots, including mechanical, electrical, and software aspects.
7. Leading teams of technicians at customer facilities.
8. Providing informal training to engineers, trades, and operators.
9. Performing preventative maintenance on customer robots.
10. Communicating effectively with engineering teams and customers, especially in high-pressure situations.
11. Generating detailed work documentation and supporting quote and invoice processes.
12. Participating in 24/7 phone support rotation for troubleshooting assistance.

Qualifications:

1. Bachelor’s Degree in Engineering, Electrical, Manufacturing, or equivalent experience (minimum 10 years).
2. Proven mechanical aptitude and electrical troubleshooting skills.
3. Experience with controls, safety circuits, and robot troubleshooting.
4. Excellent communication and interpersonal skills.
5. Proficiency in Microsoft Office.
6. Strong safety adherence, organizational skills, and ability to travel domestically and internationally.
7. Ability to work overtime, weekends, and holidays as needed.
8. Ability to lift up to 55 pounds.

Preferred Skills:

1. Robot programming and automation integration experience.
2. Experience with paint or sealer robots and vision systems.

Note: All Kawasaki candidates are subject to background and drug screening where permitted by law. No VISA support is available.

Interested candidates should apply today by sending their resume to the provided contact.