Field Service & Commissioning Technologist

Red Rover Recruitment; Vaughan; On-site; CAD 80,000 - 110,000; Full time

Job summary

Red Rover Recruitment is seeking a Field Service & Commissioning Technologist – Controls, Electrical & Mechanical for onsite work in Vaughan, ON, with 30% travel to Canada and the US.

The role combines controls programming, electrical troubleshooting, machine commissioning, and customer interaction across the lifecycle of high‑performance machinery in North America. Strong PLC/HMI and mechanical skills are required.

Qualifications

• Diploma/degree in Electrical/Electro-Mechanical/Mechatronics or related field.
• 3+ years in OEM machinery, industrial automation, field service or commissioning.
• Experience with Rockwell PLCs (ControlLogix/CompactLogix) using Studio 5000/RSLogix.
• HMI experience with FactoryTalk View ME/SE.
• Drive/motion-control experience (VFDs, servos, encoders).
• Strong electrical and mechanical troubleshooting skills.
• FAT/SAT, installation, startup, and production ramp-up experience.
• Ability to read electrical/mechanical/pneumatic/hydraulic drawings.
• Clear technical writing and customer communication skills.
• Ontario G license, passport, travel ability to US; up to 50 lbs lifting.

Responsibilities

• Install, assemble, commission, test and validate machinery at client sites.
• Electrical/mechanical assembly, I/O verification, alignment, and repairs.
• Configure Rockwell PLC/HMI/drives; troubleshoot faults.
• Perform FAT/SAT, production trials and handover.
• Troubleshoot gears, conveyors, hydraulics and pneumatics.
• Support upgrades, software updates, and maintenance.
• Train customer operators and maintenance staff.
• Produce field-service reports and technical documentation.
• Collaborate with electrical, mechanical, software, and project teams.
• Travel 30–50% across Canada/US; overnight stays as needed.

Skills

Field service

Troubleshooting

Technical writing

Education

Electrical/Mechatronics engineering technology degree

Tools

Rockwell Allen-Bradley PLCs

Studio 5000 / RSLogix

FactoryTalk View ME/SE

TIA Portal

Job description

Field Service & Commissioning Technologist – Controls, Electrical & Mechanical

Location: Onsite in Vaughan (Concord), ON + 30% travel to Canada and the US

About our client:

• Our client is a Canadian OEM that designs and builds high-performance rotating machinery for the wire, cable, umbilical, and hose industries. Its engineered equipment includes armouring, stranding, cabling, taping, and related material-handling systems installed at customer facilities across North America and internationally.

About the Role:

• The Field Service & Commissioning Technologist will support the complete lifecycle of this equipment—from electrical/mechanical assembly and factory testing through customer-site installation, PLC/HMI/drives commissioning, production startup, troubleshooting, training, and long-term service support. This is a hands-on position for someone who enjoys combining controls programming, electrical troubleshooting, machine commissioning, mechanical problem-solving, and direct customer interaction.

Responsibilities:

• Install, assemble, commission, test, and validate custom-engineered machinery at the client's facilities and customer sites.
• Perform electrical and mechanical assembly, machine checkout, I/O verification, component replacement, alignment, and corrective repairs.
• Install, configure, troubleshoot, and modify Rockwell Allen-Bradley PLC, HMI, drive, and motion-control programs.
• Diagnose faults involving PLC logic, HMI communications, VFDs, servos, motors, encoders, sensors, relays, safety circuits, industrial networks, and electrical panels.
• Execute factory acceptance testing (FAT), site acceptance testing (SAT), dry-cycle testing, production trials, alarm validation, safety validation, and final customer handover.
• Troubleshoot mechanical systems including gearboxes, bearings, rotating equipment, pneumatic circuits, hydraulic components, actuators, conveyors, brakes, and material-handling systems.
• Support equipment upgrades, engineering changes, software updates, retrofits, and preventative-maintenance activities.
• Train customer operators, electricians, maintenance teams, and supervisors on equipment operation, safety, troubleshooting, and maintenance requirements.
• Produce clear field-service reports, commissioning records, test plans, action lists, operating instructions, and technical documentation.
• Work closely with electrical, mechanical, software, production, and project-management teams to resolve field issues and improve machine reliability.
• Participate in root-cause analysis and feed field learnings back into product design, standard controls code, service procedures, and customer documentation.
• Travel approximately 30-50% throughout Canada and the United States, including overnight stays for installations, startups, emergency support, and customer training.

Job Requirements:

• Diploma or degree in Electrical Engineering Technology, Electro-Mechanical Engineering Technology, Mechatronics, Automation, Controls Engineering, or a related discipline.
• At least 3 years of hands-on experience in OEM machinery, industrial automation, field service, commissioning, controls engineering, or a comparable role.
• Demonstrated experience with Rockwell Allen-Bradley PLCs, ideally ControlLogix or CompactLogix, using Studio 5000 / RSLogix.
• Practical HMI experience, preferably FactoryTalk View ME/SE, including alarms, diagnostics, operator screens, and system troubleshooting.
• Practical drive and motion-control experience, including VFD setup, parameterization, tuning, motor control, servo systems, encoder feedback, and fault diagnosis.
• Strong electrical skills: reading schematics, control-panel wiring, I/O checkout, instrument/sensor troubleshooting, safety circuits, relays, contactors, and motor-control systems.
• Strong mechanical skills: assembly, alignment, rotating equipment, bearings, gearboxes, pneumatics, hydraulics, actuators, conveyors, and machine troubleshooting.
• Experience with FAT/SAT, installation, startup, commissioning, production ramp-up, customer acceptance, and technical training.
• Ability to read electrical, mechanical, pneumatic, and hydraulic drawings and turn them into practical troubleshooting actions.
• Clear technical-writing and customer-communication skills.
• Valid Ontario G driver’s licence, valid passport, and unrestricted ability to travel to the United States.
• Ability to safely lift and handle up to 50 lbs, work around machinery, climb ladders/stairs, and use hand and power tools.

Preferred qualifications:

• Siemens PLC/HMI/drives experience, such as TIA Portal, WinCC, S7-1200, or S7-1500.
• Experience with cable, wire, converting, web handling, packaging, material handling, robotics, motion control, or other continuous/rotating industrial machinery.
• Experience with EtherNet/IP, DeviceNet, PROFINET, industrial Ethernet, remote access, and industrial-network troubleshooting.
• Experience with ABB, Fanuc, KUKA, or other industrial robots.

Physical Requirements:

• Ability to lift, push, pull, and move up to 50 lbs. on a routine basis
• Ability to climb ladders and stairways regularly throughout the work shift
• Ability to observe conditions and others as a safety attendant, staying alert while seated for long periods as needed
• Ability to use hand tools, power tools, and other tools and equipment in a safe and controlled manner
• Ability to perform inspections of site, tools, and equipment
• Ability to perform behavioral observations focused on safety and process improvement
• Ability to follow safety protocols and to report any incident, unsafe act, or unsafe condition immediately to the site supervisor and safety manager