Field Service Assembly Team Leader

ATS Corporation; Cambridge; On-site; CAD 50,000 - 70,000; Full time

Job summary

Join ATS Corporation as a Field Service Assembly Team Leader and lead a diverse team in servicing automation equipment for medical and pharmaceutical companies. With a focus on mentoring and problem-solving, you will ensure quality and efficiency in complex systems while contributing to meaningful projects that improve lives.

Benefits

Tuition reimbursement program

Employee Incentive Bonus program

Comprehensive health and dental benefits

5% RRSP matching program

Qualifications

• Minimum of five years experience servicing high speed automation systems.
• Proficient in reading engineering drawings and system instruction guides.
• Ability to quickly troubleshoot systems.

Responsibilities

• Coordinate activities of Toolmakers, Electricians, and Apprentices.
• Mentor team to resolve customer issues and improve customer loyalty.
• Participate in planning stages of projects with project teams.

Skills

Communication

Pneumatics

Hydraulics

Interpersonal skills

Education

Post-secondary diploma in mechanical engineering or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Join to apply for the Field Service Assembly Team Leader role at ATS Corporation

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Join to apply for the Field Service Assembly Team Leader role at ATS Corporation

The world isn’t standing still, and neither is ATS Life Sciences - We don’t follow the trends. We set them!

Are you interested in being part of a team that makes a difference? Join our growing ATS Life Sciences Systems team a division of ATS Corporation, a publicly traded global enterprise with a proud history, we are helping advance the future with our factory-wide automation solutions. Within Life Sciences Systems, what we do matters – we custom design, build and service critical automated solutions for medical device and pharmaceutical companies. We are dedicated to assisting our customers in improving the quality of life for people around the world. When there is no room for error, and product failure is not an option, leading life sciences companies trust us to resolve their production challenges.

Job Description

ROLE SUMMARY:

You will coordinate the activities of a group of Toolmakers, Electricians and Apprentices involved in the servicing of automation equipment remotely and at the customers’ facilities. You will focus on mentoring your team to resolve customer issues and support increasing customer loyalty and revenue with alignment to the customer’s needs.

Responsibilities include:

• Collaborates with Service Applications Engineering team in support of proposals and owns the jobs won from concept to through-life support.
• Create a team environment and work with your group to be a positive, motivating force. With the help of Technical Service Manager manage problems.
• Travel is typically 15%, but there could be periods of higher travel requests during service rotations per year.
• Participate in reviewing objectives/continuous improvement initiatives with your team.
• Participate in the planning stage of the project with the Assembly Manager, Project Manager, and project team. This information will equip you to communicate the functionality of the customer’s needs.
• Ensure that ATS standards are met during the assembly process and appropriately apply our internal NCR & DCI processes where applicable.
• Strictly follow ISO 9001:2015 and ISO 13485:2016 Quality requirements as defined within the manual and procedures
• Conduct 1:1 with team members on regular basis to continuously develop & coach them
• Complete performance appraisals, keeping in mind that performance is key.
• Provide input on planned capital expenditures for manufacturing equipment during the fiscal budgeting process.
• Ensure that appropriate equipment, materials, and protective devices are provided and maintained in safe condition.
• Step in to fill FSR Mechanical duties when required (except travel %).
  
  

Qualifications

Education:

A post-secondary diploma, degree, or certificate of qualification specializing in mechanical engineering, Tool & die maker, Millwright, MTBI, or equivalent. Design experience is an asset.

Experience:

A minimum of five years of experience servicing or building high speed automation systems.

The successful candidate is a good communicator, displays professionalism and has well-developed interpersonal skills with the ability to work with all levels of customer and ATS management in a multi-disciplined engineering environment under pressure. An excellent understanding of pneumatics and hydraulics with basic electrical and system control, along with the ability to read engineering drawings, reference manuals and assembly systems instruction guides is essential. Must have experience and be proficient with Microsoft Word and Excel. Individual must have the ability to quickly gain knowledge to readily troubleshoot systems.

If you're excited about this role, but do not meet all the qualifications listed above, you are still encouraged to apply

Why YOU should join our ATS Life Sciences Systems team:

We value our PEOPLE - The foundation of a great company is having the best team which is why we continuously work to develop, engage, empower and energize our people. The best people want to work with the best team - the best teams are diverse and inclusive teams.

What we do MATTERS - our Life Sciences projects contribute to improving the lives of people around the world! ATS has made a commitment to be carbon neutral by 2030!

INNOVATION and PROBLEM SOLVING is at our core - Our pursuit of continuous improvement in everything we do. Our focus is on building diverse teams, stimulating innovation by challenging conventional thinking, encouraging fresh ideas and promoting creative problem-solving

We prioritize internal GROWTH & DEVELOPMENT - ATS offers endless opportunities for professional growth and development – with a tuition reimbursement program, individual development programs and a commitment to promoting from within - there is space for you to grow your career at ATS!

We offer COMPETITIVE Total Rewards - Competitive starting salaries, overtime pay eligibility, paid vacation, Employee Incentive Bonus program, comprehensive health and dental benefits including Lifestyle Spending Account, 5% RRSP matching program and optional Employee Share Purchase Program

A place to BELONG: We celebrate our differences and ensure that all employees have equal opportunities for growth and development. We believe that diversity of thought, background, and experiences is essential for our success and innovation.

ATS is in compliance with the Accessibility for Ontarians with Disability Act (AODA), 2005 and will, upon request, assist those who may require specific accommodations due to a personal disability. We would ask that those who require assistance to notify our offices as soon as possible if accommodation is necessary

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Automation Machinery Manufacturing

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