Field Operations Supervisor

North American Services Inc.; Fort McMurray; On-site; CAD 110,000 - 140,000; Full time

Job summary

North American Services Inc. (NASI) is seeking a Field Operations Supervisor to deploy, coordinate and supervise embedded operational employees on site at Syncrude-Aurora.

The role focuses on safety, efficiency and strong leadership across shifts in a 14x7 schedule. You will liaise with NASI crews, client supervision, and maintenance leadership while guiding health and safety programs, hazard assessments, and incident investigations.

Qualifications

• Minimum of 7 years experience supervising crews in mining, construction, or industrial operations.
• Experience leading teams in safety-sensitive environments.
• Experience coordinating workforce scheduling and operational requirements.
• Post-secondary education with leadership experience is considered a strong asset.
• Leadership courses, certificates, etc. along with experience leading operations or maintenance teams in oilsands environments is also considered an asset.
• Strong leadership and supervisory skills.
• High regard for employee health and safety.
• Ability to coordinate labour resources and manage operational priorities.
• Strong communication skills (verbal and written).
• Strong problem-solving and decision-making abilities.

Responsibilities

• Coordinate and manage daily workforce deployment, scheduling, and resource planning for NASI personnel.
• Provide effective leadership, support and direct supervision to embedded operators throughout each shift, ensuring daily requirements for health and safety and operational goals are achieved.
• Act as liaison between NASI employees, asset management personnel, and client site supervision to deliver on the daily work plans.
• Promote a safety-first culture and ensure compliance with all site safety procedures, standards and policies. Ensure hazard assessment activities like Field Level Risk Assessments (FLRAs) are completed prior to work activities.
• As required, conduct safety meetings and other leading activities, support hazard reporting, and encourage near‑miss reports from NASI personnel. Work in conjunction with client site leadership to align on health and safety activities, including crossover communications, work permitting, and pre‑job lineups.
• Provide support with incident investigations and ensure corrective actions are implemented. Work with client supervision and health and safety personnel to align on improvement objectives following incidents and investigations.
• Work to maximize equipment utilization for clients by supporting the coordination of equipment up and down events and activities with NASI embedded operators and maintenance leadership and trades personnel.
• Monitor crew productivity, attendance and timesheet tracking, behaviour and overall workforce performance.
• Provide coaching, mentorship, and performance feedback to employees.

Skills

Leadership

Team coordination

Safety awareness

Communication

Operational planning

Problem solving

Education

Post-secondary education

Job description

Position Scope

Position Scope

The Field Operations Supervisor is responsible for deploying, coordinating and supervising embedded operational employees supporting client safety and production activities. The Field Operations Supervisor will manage employees who operate heavy equipment integrated with client equipment and labour resources. The Field Operations Supervisor acts as an important and collaborative point of contact on their team for several stakeholders including NASI crews, client supervision, asset/maintenance management representatives, and NASI management.

Where You'll Be Working

• Site: Syncrude- Aurora
• Shift: 14 x 7 (7 days/7 nights/7 off)- 12 hours
• Accommodations: LOA provided or Camp if not local
• Transportation: Transportation to and from site in Fort McMurray.

When you join NASI, you become part of a team that values each individual and strives to provide a welcoming and positive work experience every day.Integrity and good character are important traits in the work that we perform. Our focus is on treating each other, our clients, and all stakeholders with purpose, respect, reliability, and safe work.

We take pride in delivering positive results to our customers, team members, and leadership.

That's the work that matters!

Responsibilities

What You'll Be Doing

• Coordinate and manage daily workforce deployment, scheduling, and resource planning for NASI personnel.
• Provide effective leadership, support and direct supervision to embedded operators throughout each shift, ensuring daily requirements for health and safety and operational goals are achieved.
• Act as liaison between NASI employees, asset management personnel, and client site supervision to deliver on the daily work plans.
• Promote a safety-first culture and ensure compliance with all site safety procedures, standards and policies. Ensure hazard assessment activities like Field Level Risk Assessments (FLRAs) are completed prior to work activities.
• As required, conduct safety meetings and other leading activities, support hazard reporting, and encourage near‑miss reports from NASI personnel. Work in conjunction with client site leadership to align on health and safety activities, including crossover communications, work permitting, and pre‑job lineups.
• Provide support with incident investigations and ensure corrective actions are implemented. Work with client supervision and health and safety personnel to align on improvement objectives following incidents and investigations.
• Work to maximize equipment utilization for clients by supporting the coordination of equipment up and down events and activities with NASI embedded operators and maintenance leadership and trades personnel.
• Monitor crew productivity, attendance and timesheet tracking, behaviour and overall workforce performance.
• Provide coaching, mentorship, and performance feedback to employees.

Qualifications

What Makes You the ONE

• Minimum of 7 years experience supervising crews in mining, construction, or industrial operations.
• Experience leading teams in safety‑sensitive environments.
• Experience coordinating workforce scheduling and operational requirements.
• Post‑secondary education with leadership experience is considered a strong asset.
• Leadership courses, certificates etc. along with experience leading operations or maintenance teams in oilsands work environments is also considered an asset.
• Strong leadership and supervisory skills.
• High regard for employee health and safety.
• Ability to coordinate labour resources and manage operational priorities.
• Strong communication skills (verbal and written).
• Strong problem‑solving and decision‑making abilities.

What's Next

What's Next

If you are chosen to move forward in our hiring process for a site‑based role, you will be asked to provide the following:

• Provide a valid Class 5 Driver's License and ability to provide a recent Driver's Abstract
• Valid CSO or BSO (Energy Safety Canada)
• Silica Awareness (Energy Safety Canada)
• Wood Buffalo Wildlife Awareness (Energy Safety Canada)
• OHS Alberta Legislation Awareness (Energy Safety Canada)
• H2S Awareness (Energy Safety Canada)
• Field Ergonomics (Energy Safety Canada)
• Be subject to Random Testing at: Suncor, Suncor Fort Hills and Kearl sites
• Undergo and successfully pass the following pre‑employment testing:
  • Breath Alcohol Test
  • Urine Drug Test

Once onboarded, the following processes will occur:

• Will receive a call from NASI to set up all required pre‑employment testing
• An email will be sent with all required New Hire Paperwork to be filled out
• After all results and paperwork are received by NASI, candidates will be contacted by Site Admin to schedule orientation and confirm your start date and other site‑specific details.

Please note: The onboarding process can take anywhere from 3-8 business days.

Shift, site, and start times are subject to change.

NO PHONE CALLS PLEASE, SUCCESSFUL CANDIDATES WILL BE CONTACTED VIA PHONE OR EMAIL.

Overview

NASI in a Nutshell

North American Services Inc. (NASI) is a supplier of heavy equipment operators, skilled maintenance, and quality leaders for embedded labour supply opportunities and for mine project services including civil earthworks, roadbuilding, construction, water management, infrastructure development, and other light to large scale industrial projects.

North American Services Inc. is committed to providing a diverse and inclusive work environment where every employee feels safe, valued, and respected. We recognize the talent, perspective, and creative force that diverse groups of people generate, and we encourage all people to express interest with us especially those from marginalized and underrepresented groups who might hesitate before applying. If you require accommodation in submitting interest on a role or throughout our interview process, please email us [e-mail] ask for assistance.

North American Services Inc. acknowledges that we perform work on the Traditional Treaty 6 and 8 Territories, home to the Cree, Dene, Blackfoot, Saulteaux and Nakota Sioux, and Metis. We encourage members of those and all traditional lands to apply with us.

Become a member of the North American family today!