Fee Administration Specialist

Odlum Brown Limited; Vancouver; On-site; CAD 50,000 - 55,000; Full time

Benefits offered by this job

Mentorship programs

Professional development

Competitive total rewards package

Job summary

Odlum Brown Limited in Vancouver is seeking a Fee Administrator to join our Client Services team. You will set up fee-based accounts and client banking details while ensuring accuracy and regulatory compliance.

You will collaborate with Investment Advisors, Assistants and other Client Services staff to deliver high-quality service. You will review and input fees, reconcile charges, maintain knowledge of fee models, and help streamline processes for operational efficiencies in a fast-paced

Qualifications

• Proven experience serving clients in a professional services environment.
• Investment industry experience in New Accounts, Registered Accounts or Client Services is an asset.
• Post-secondary degree or diploma in Finance, Accounting or Business is an asset.
• Exceptional attention to detail and accuracy in work.
• Strong organizational skills with ability to prioritize time-sensitive tasks.
• Self-starter with independence and willingness to assist others.
• Strong interpersonal and written/verbal communication skills.
• Proficiency with Microsoft 365 and related tools.

Responsibilities

• Review and input fees and process adjustments to fee charges.
• Reconcile fees in accordance with the fee model and structure.
• Maintain up-to-date knowledge of fee structure model to administer account fees.
• Review and input client banking information.
• Ensure procedures and service levels are met in a fast-paced environment.
• Deliver client service excellence to Investment Advisors and Assistants.
• Identify opportunities to streamline processes and document new workflows.
• Engage in ongoing learning to increase knowledge as a fee expert.
• Participate in cross-functional reporting and projects.
• Train new and existing colleagues on fee-based accounts.

Skills

Analytical skills

Coordination

Customer service

Project management

Regulatory knowledge

Systems proficiency

Education

Finance/Accounting/Business degree

Tools

Microsoft 365

Broadridge Dataphile

Pure Fees platform

Job description

Odlum Brown Limited in Vancouver is seeking a Fee Administrator to join our Client Services team. You will set up fee-based accounts and client banking details while ensuring accuracy and regulatory compliance.

You will collaborate with Investment Advisors, Assistants and other Client Services staff to deliver high-quality service. You will review and input fees, reconcile charges, maintain knowledge of fee models, and help streamline processes for operational efficiencies in a fast-paced