FCU Community Financial - Mobile Mortgage Advisor

Vancity; Van Anda; In loco; CAD 34.000 - 37.000; Tempo pieno

Vantaggi offerti da questo lavoro

Benefits package

Career development

Education support

Descrizione del lavoro

FCU Community Financial is seeking a team-oriented Financial Service Representative at the Powell River Branch to assist members in achieving their financial goals with a focus on exceptional service.

The role involves completing deposits, withdrawals, bill payments, and educating members on mobile tools, while collaborating with colleagues to ensure a seamless member experience. This temporary, full-time position supports personal growth and community empowerment.

Competenze

• 1-3 years experience in customer service or financial industry.
• Strong interpersonal and communication skills.
• Ability to multi-task and work in a fast-paced environment.
• Knowledge of deposit and lending products is helpful.

Mansioni

• Provide exceptional member experience by identifying needs and offering suitable products/services.
• Process financial transactions accurately (deposits, withdrawals, bill payments).
• Educate members on mobile tools and resources.
• Support teammates and perform other duties as assigned.

Conoscenze

Customer service

Communication

Teamwork

Mathematics

Formazione

High School Diploma

Descrizione del lavoro

Join a team where passion meets purpose! At FCU Community Financial, we take pride in being one of B.C.’s Top Employers—a reflection of our team members who value meaningful work, opportunities for growth, and making a difference. Driven by values, we use business as a force for good, placing people and the planet at the center of everything we do. With branches in eight vibrant locations along B.C.'s south coast, we are driven by our vision of building financially healthy communities and our purpose to empower through knowledge. If this vision excites you, we’d love to have you join our team!

FCU Community Financial is looking for a team-oriented individual to assist our members in achieving their financial goals as a temporary, full-time Financial Service Representative at our Powell River Branch.

Looking for an opportunity to start your career in the financial industry? This member service-focused role is perfect for those who excel at providing exceptional service and want to expand their skills. Due to its nature, this position is ideal for those seeking to gain valuable experience and build their financial literacy while supporting our members and making a difference in their financial journey. Join us and take the first step in your professional growth!

Major Responsibilities:

• Providing an exceptional member experience by proactively engaging with members to understand and meet their immediate day-to-day banking needs by identifying the products and services that will benefit them.
• Completing financial transactions such as deposits, withdrawals, bill payments and/or other account transactions accurately and efficiently.
• Transforming the member experience by educating them on our mobile tools and resources.
• Assisting other team members and completing other duties as assigned.

Required Experience, Knowledge, Skill, and Ability:

• High School Diploma (preference will be given for post-secondary education).
• 1-3 years experience in customer service (retail, hospitality, and or financial industry).
• Strong interpersonal skills with a service-oriented focus and the ability to multi-task.
• Knowledge of deposit and lending products and services is preferred.
• Successful relationship-building skills.
• A positive attitude towards teamwork and cooperation.
• Strong oral and written communication skills.
• Accuracy and attention to detail.
• A proven ability to perform basic mathematical calculations with or without a calculator.
• Initiative, enthusiasm and a willingness to learn are essential attributes.

What You’ll Earn:

This role offers a salary range of $24.38to $27 per hour. Base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.

Why work for us?

• Take advantage of opportunities for career development including continuous training, education support and career planning.
• Embrace our commitment to employee wellness including a commitment to mental health and comprehensive employee and family assistance program.
• Enjoy a competitive compensation package including a generous benefits program.
• Be part of a company that is dedicated to making meaningful community impact.

Who should apply?

To support employment equity and diversity in the workplace, we welcome applications from all groups, including visible minorities, Indigenous Peoples, persons with disabilities, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+), and others who may contribute to diversity at FCU Community Financial. We also recognize unique styles, perspectives, and beliefs that support a diverse, respectful, and inclusive work environment.

First Credit Union is a community owned financial institution. When your customers are your shareholders, it changes the way you run your business. We don’t ever have to choose between what’s best for our business, what’s best for our community, or what’s best for our members; they are one and the same. This is the cooperative advantage.