Fashion Team Lead: Elevate Customer Experience & Merchandising

Walmart Canada; Okotoks; On-site; CAD 22,000 - 31,000; Full time

Job summary

Walmart Canada in Okotoks, AB, is seeking a Fashion Department Associate to help lead Fashion areas, train associates, and ensure high customer service while completing tasks.

You will plan and execute department activities, assist on the salesfloor, delegate tasks, and coordinate priorities with the Coach and Store Management Team. The role includes merchandising changes, team huddles, and safety compliance.

Qualifications

• Age - 16 or older

Responsibilities

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process tasks.
• Assesses the overall presentation of Fashion Departments and appearance, noting deficiencies for corrective action and executing merchandising display changes where required.
• Ensures strong communication with associates, leads the daily Team Huddle at the start of each shift, and provides the team with updates, set goals, and track productivity.
• Review completed schedules with People Lead.
• Assign Associates to support coverage and availability tasks in all areas of the store.
• Tours assigned areas with the Coach and team associates to validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
• Complete GTA/Workday tasks and supports Management.
• Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring of new associates.

Skills

Customer service

Team leadership

Training

Merchandising

Communication

Scheduling

Coaching

Job description

Walmart Canada in Okotoks, AB, is seeking a Fashion Department Associate to help lead Fashion areas, train associates, and ensure high customer service while completing tasks.

You will plan and execute department activities, assist on the salesfloor, delegate tasks, and coordinate priorities with the Coach and Store Management Team. The role includes merchandising changes, team huddles, and safety compliance.