Fan Experience & Ticket Sales Specialist

Winnipeg Football Club; Winnipeg; On-site; CAD 47,671 - 68,101; Full time

Job summary

A professional sports organization is seeking a Fan Service and Ticket Sales representative in Winnipeg to provide exceptional service to fans and generate revenue through ticket sales. The role involves building relationships with fans, responding to inquiries, and managing ticket sales while ensuring a top-notch game-day experience. Ideal candidates will have customer service experience, a passion for sports, and exceptional communication skills. Flexible hours including evenings and weekends are required.

Qualifications

• 1 year of experience in customer service and/or sales.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Proven ability to meet sales targets.

Responsibilities

• Provide exceptional service to fans in a fast-paced environment.
• Build and maintain relationships with fans to encourage repeat sales.
• Respond to customer inquiries via telephone, email, and social media.
• Manage and update ticketing systems.
• Maintain knowledge of events, promotions, and tickets.

Skills

Customer service experience

Strong interpersonal skills

Communication skills

Organizational skills

Multitasking skills

Passion for sports

Teamwork

Tools

Microsoft Office

Ticketing systems

Job description

A professional sports organization is seeking a Fan Service and Ticket Sales representative in Winnipeg to provide exceptional service to fans and generate revenue through ticket sales. The role involves building relationships with fans, responding to inquiries, and managing ticket sales while ensuring a top-notch game-day experience. Ideal candidates will have customer service experience, a passion for sports, and exceptional communication skills. Flexible hours including evenings and weekends are required.