Fan Experience Attendant

Vancouver; Abbotsford; On-site; CAD 30,000 - 60,000; Part time

Job summary

Join a leading organization as a Fan Service Attendant, where you'll ensure an exceptional experience for fans at games and events. This part-time, hourly position involves greeting guests, managing crowd control, and providing assistance during events. Ideal candidates will have a background in customer service and the ability to work flexible hours, contributing to a diverse and inclusive team environment.

Qualifications

• Proven experience in the Customer Service industry.
• Ability to safely lift up to 35 lbs.
• Fluent in English; second language is an asset.

Responsibilities

• Greeting and admitting guests upon ticket presentation.
• Monitoring seating areas and crowd control.
• Directing and assisting guests with service-related issues.

Skills

Customer Service

Communication

Crowd Control

Emergency Response

Job description

Fan Service Attendants play an integral role in ensuring the best possible fan experience at games, concerts, and events. This is a part-time, hourly, events-based position.

A typical shift includes :

• Greeting and admitting guests upon presentation of valid tickets, identification or passes
• Monitoring seating areas and crowd control
• Directing and assisting our guests with any service-related issues
• Other duties as required

REQUIRED EXPERIENCE AND QUALIFICATIONS :

• Proven experience in the Customer Service industry
• Must be able to work weeknights, weekends, and holidays with a start time of approximately 5 : 30pm
• Must be able to safely lift up to 35 lbs.
• Must be able to stand during scheduled shift, withstand repetitive walking, reaching, and bending for long periods of time
• Fluent in the English language, both oral and written; fluency in a second language would be an asset
• Ability to learn and manage various programs including emergency response system, crowd control, lost children, alcohol program, etc.
• First Aid certificate is an asset

Vancouver, and its neighbouring city, Abbotsford are two of the most diverse cities in the world and Canucks Sports & Entertainment strives to create a workforce that is inclusive, equitable, and represents our beautiful, unique communities. We value unique perspectives, ideas, and creativity that support a diverse, inclusive, respectful, collaborative, and fun work environment. Canucks Sports & Entertainment is committed to building and supporting a diverse team.

This position will remain open until filled.

Qualifications

Skills

Behaviors

Motivations

Education

Experience

Licenses & Certifications

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