Family Support Worker | Permanent Full Time - #2225

Developmental Disabilities Association (DDA); Vancouver; On-site; CAD 44,000 - 50,000; Full time

Benefits offered by this job

Health benefits and welfare plan

Employee and Family Assistance Program

Municipal Pension Plan

Educational and training opportunities

Comprehensive on-the-job training

Opportunities for professional develop

Active community engagement

Inclusive work environment

Job summary

Developmental Disabilities Association (DDA) in Vancouver, BC seeks a Family Support Worker to assist families with resources, applications, and navigation of government programs. The role also plans, hosts, and facilitates workshops and Family Support Groups, with evening and weekend commitments as needed.

Candidates will have a professional degree in a related field, strong communication skills, and experience working with diverse families; valid driver’s license and criminal record check are

Qualifications

• A professional degree from a University or College in family support.
• Three to five years’ experience working with individuals needing information & assistance.
• Superior oral and written communication.
• Knowledge of BC school system and government agencies.
• Criminal Record Check and valid driver’s license required.

Responsibilities

• Assist families with resources and applications across federal/provincial programs.
• Plan, host and facilitate workshops and Family Support Groups.
• Engage with parents, volunteers, teachers and school staff.
• Work evenings and weekends as program needs dictate.

Skills

Communication skills

Group facilitation

Diversity experience

Driver's license

Computer literacy

Education

Professional degree in Social Work, Education, or Psychology

Job description

Job Title

FAMILY SUPPORT WORKER | #2225

Service Area

Vocational & Community Services

Location

Vancouver, BC

Start Date

August 24, 2026

Term/Status

Permanent Full Time

Schedule/Hours

Flex-Time // 37.5 hours per week (flexible hours)

Hourly Wage

$30.18 – $33.49 as per the collective agreement (2024 rates, implementation of new collective agreement is in process, and new wage rates $32.02 to $35.52 will be implemented once funding is received)

The Role

The Family Support Worker assists families with a variety of tasks, including (but not limited to) connecting to resources, federal and provincial applications, charity applications and overall system navigation. The Family Support Worker also plans, hosts and facilitates workshops and Family Support Groups. This role involves evening and weekend work as program needs dictate.

Requirements/Education/Experience

• A professional degree from a University or College of recognized standing in a field related to family support, i.e., Social Work, Education, or Psychology.
• Three to five years’ experience working with individuals who require information & assistance.
• Superior communication skills, both oral & written.
• Knowledge of the school system in B.C. and the various government agencies & systems.
• Experience facilitating groups.
• Experience in establishing relationships and working in cooperation with parents, volunteers, teachers, other staff and individuals from related social service agencies and the school system.
• Experience working with families from diverse cultures and backgrounds.
• A second language is an asset
• Medical Clearance
• Criminal Record Check
• Satisfactory Driver’s Abstract
• Class 5 Driver's License & use of a vehicle is required
• Valid First Aid/CPR
• Non-violent Crisis Intervention Certification
• Basic computer literacy
• Eligible to work in Canada

What We Offer

• A fully employer-paid, comprehensive health and welfare benefits plan
• Employee and Family Assistance Program
• Municipal Pension Plan
• Educational and training opportunities
• Comprehensive on-the-job training
• Opportunities for professional development
• Active engagement within the community
• A respectful and inclusive work environment

This position requires Union membership.