Family Support Worker - Family Centre-Relief

Good Shepherd Hamilton & Toronto; Hamilton; On-site; CAD 40,000 - 55,000; Full time

Job summary

Good Shepherd Hamilton & Toronto is seeking a dedicated individual for a role in their Family Centre. The position involves providing support to service users through assessment, case management, and crisis intervention, while ensuring a safe environment. Candidates should have a post-secondary education in Social Services and experience in community outreach. Join a caring team that values diversity and inclusivity, and make a meaningful impact in the community.

Benefits

Support for education and professional development

Recognition programs

Extended health benefits

Employee Assistance Program

Qualifications

• Minimum 1-year experience in community outreach or emergency shelter.
• Knowledge of issues impacting families such as homelessness, violence, and mental illness.
• Commitment to anti-racist/anti-oppressive practices.

Responsibilities

• Provide support to service users including assessment and crisis intervention.
• Perform residential tasks for safe and efficient program operation.
• Maintain safety and security through facility checks.

Skills

Interpersonal skills

Conflict resolution

Communication

Organizational skills

Education

Post-secondary education in Social Services

Tools

HIFIS

EMHware

Job description

Hours: Must provide availability for a minimum of 5 shifts per calendar month. Shifts include days (7:00am-3:00pm or 8:00am-4:00pm), afternoons (3:00pm-11:00pm or 4:00pm-12:00am), and nights (11:00pm-7:00am or 12:00am-8:00am). Availability must include at least 2 overnight shifts and 2 weekend shifts. Opportunities to pick up hours across Family Centre programs are available. Some flexibility in hours may be required.

Who We Are

At Good Shepherd, we are committed to providing hope and enhancing dignity and self-determination for individuals and families. To learn more, visit our website at www.goodshepherdcentres.ca.

This opportunity is with our Good Shepherd - Family Centre.

How You Will Make An Impact

• Provide support to service users including assessment, intake, housing-based case management, crisis prevention and intervention, supportive counselling, education, advocacy, and facilitating long-term housing success.
• Perform residential tasks such as laundry, cleaning, unit turnovers, inventory, inspections, and other duties for safe and efficient program operation.
• Maintain safety and security through hourly facility checks, answering phones, and weekly inspections.
• Recognize and respond appropriately to barriers faced by service users.
• Respect and protect confidentiality of sensitive information.
• Follow health and safety rules in compliance with the Occupational Health and Safety Act.

What You'll Bring To Our Team

• Post-secondary education in Social Services or a related field.
• Experience in a residential setting is preferred.
• Minimum 1-year experience in community outreach or emergency shelter, or an equivalent combination of education and experience.
• Knowledge of issues impacting families such as homelessness, violence, immigration, poverty, mental illness, and substance use.
• Experience with person-centered, trauma-informed, harm reduction, and housing first frameworks.
• Excellent interpersonal, conflict resolution, communication, and organizational skills.
• Ability to work collaboratively within an interdisciplinary team.
• Experience with HIFIS & EMHware is an asset.
• CPR certification or willingness to obtain it.
• Valid G license is preferred.
• Fluency in a second language is an asset.
• Commitment to anti-racist/anti-oppressive practices and the values of Good Shepherd.

What We Offer

• A caring team supporting the community.
• Support for education and professional development.
• Recognition programs, self-care supports, and Employee Assistance Program.
• A positive and encouraging environment.
• The opportunity to make a difference and provide hope.
• Extended health benefits.

Join our team and be part of a group that values dedication and maintains a positive environment for all.

Good Shepherd, a ministry of the Hospitaller Order of St. John of God, is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all people, including those with disabilities. Accommodations are available upon request. For accommodations, contact Human Resources at 905-528-5877.

We have a mandatory COVID-19 vaccination policy. More details will be provided during the interview process.

Job posted by ApplicantPro