Family Support Worker

VAHS; Vancouver; On-site; CAD 34,000 - 48,000; Full time

Benefits offered by this job

Benefits after probation

Job summary

VAHS is seeking two Family Support Workers for the Indigenous Early Years program in Vancouver. One position is permanent, the other a temporary contract ending in June 2027. Roles include peer support, advocacy, and connecting families with resources.

Positions are co-located in community settings with travel, home visits, and possible evening hours. Diploma in Human Services and 2+ years with Indigenous communities are required.

Qualifications

• Diploma in Human Services or related field with 2+ years' experience.
• Minimum 2 years' experience working with Indigenous communities.

Responsibilities

• Peer support and advocacy.
• Connecting families to community-based resources and activities.
• Supporting families in accessing services and community supports.
• Co-located within community settings and travel required (home visits).
• Managing dynamic caseloads; occasional evening work.

Skills

Peer support

Advocacy

Counselling

Life skills teaching

Interpersonal skills

Time management

Group facilitation

Microsoft Office

Education

Diploma in Human Services

Tools

Microsoft Office

Job description

Position 2: Full-Time, Temporary (Contract Ending June 2027)

Union: BCGEU

Location:

Co-located at a Neighbourhood House or Community Centre in Vancouver

Hours: Monday to Friday, 8:30 AM – 4:30 PM (some flexibility required)

Wage: $29.70/hour (Step 1 of BCGEU Collective Agreement)

Start Date: Immediate

Closing Date: Open until suitable candidates are found

Vancouver Aboriginal Health Society (VAHS) is a not-for-profit organization that has served the Downtown Eastside community for over 30 years. VAHS programs are designed by and for urban Indigenous people to promote physical, mental, emotional, and spiritual wellness.

Our services include a Primary Care Clinic, Dental Clinic, Cultural Programming with Elders and Knowledge Keepers, and Indigenous Early Years programs.

About the Role

The Indigenous Early Years (IEY) Child and Family Support Program is a family-centred program that works in partnership with parents and caregivers to support families with children.

We are currently seeking two Family Support Workers to join our Indigenous Early Years team. One position is permanent, while the second is a temporary contract ending in June 2027.

The Family Support Worker provides a range of supports, including:

Peer support and advocacy

Connecting families to community-based resources and activities

Supporting families in accessing services and community supports

These positions are co-located within community settings and require travel, including home visits. The roles involve managing dynamic caseloads and may require occasional evening work.

Qualifications

Diploma in Human Services or a related field with a minimum of two (2) years' experience, or an equivalent combination of education and experience

Minimum two (2) years' experience working with Indigenous communities

Knowledge, Skills & Abilities

Strong understanding of Indigenous cultures, values, and community supports

Experience in assessment, supportive counselling, and advocacy

Ability to teach life skills, including home management, budgeting, and time management

Strong interpersonal, communication, and relationship-building skills

Knowledge of early childhood development and community resources

Understanding of child welfare systems and Indigenous-specific issues

Ability to work independently and collaboratively as part of a team

Strong organizational and time management skills

Experience facilitating groups and working in community-based settings

Proficiency with Microsoft Office, including Word and Outlook

Assets:

Knowledge of the Child, Family and Community Services Act

Experience with parenting programs, such as Nobody's Perfect Parenting

Valid BC Driver's Licence and access to a reliable vehicle

What We Offer

BCGEU union positions

Starting wage of $29.70/hour

Eligibility for comprehensive benefits and pension following the three-month probationary period

Supportive and culturally grounded work environment

Equity Statement

VAHS strongly encourages applications from Indigenous (First Nations, Métis, Inuit) applicants, in alignment with Section 41 of the BC Human Rights Code.

We also encourage applications from individuals who identify as Black, people of colour, persons with disabilities, and 2SLGBTQIA+ individuals.

Please self-identify in your cover letter if you feel comfortable doing so.

Successful candidates will be required to complete a Vulnerable Sector Criminal Record Check.

VAHS thanks all applicants for their interest; however, only those selected for an interview will be contacted.