Family Support Worker

Collage; Port Coquitlam; On-site; CAD 73,000 - 80,000; Full time

Job summary

Westcoast Family Centres Society is seeking a Full-Time Permanent Family Support Worker to serve Tri-Cities, BC, delivering parenting education and supportive interventions to promote healthier family functioning. This role requires travel to families’ homes and occasional evening work.

Responsibilities include completing detailed assessments, linking clients to resources, coordinating with the Ministry of Children and Family Development, and contributing to monthly supervision meetings.

Qualifications

• MA or BA with relevant field and years of experience.
• First Aid Level C or ability to obtain within the first 3 months of employment.
• Valid Driver’s License and use of own vehicle.
• Criminal Record Check for working with vulnerable persons.
• Second language is considered an asset.

Responsibilities

• Conducting and completing detailed assessments for clients referred from the Ministry of Children and Family Development.
• Assessing, screening, referring, and linking individuals to internal and community resources as needed.
• Compiling and gathering collateral information.
• Participating in integrative case management meetings as needed to determine outcomes for individuals referred to the Agency.
• Meeting with families to work on goals of services to address child protection concerns that have been discussed in collaboration with the family and the Ministry of Children and Family Development.
• Consulting with the Ministry for Children and Family development to co-ordinate and deliver services.
• Communicating and coordinating relevant client information with agency staff across departments
• Attend as-needed weekly meetings for the intake, transition and discharge.
• Provide interventions and brief therapeutic supports to individuals experiencing crisis
• Linking individuals with urgent needs to immediate resources (i.e. securing food resources, financial assistance, and housing).
• Actively participating in monthly supervision meetings and bi-weekly group consultation meetings.

Skills

Family services experience

Counselling & program planning

Integrated case management

2+ years related experience

Education

MA in Social Services or Counselling Psychology

BA in related field

Tools

MS Word

Excel

CRM systems

Job description

Programs & Services (UNION) Full Time Tri-Cities, BC $40.03 CAD per hour

We are proud and honoured to offer services on the traditional, ancestral, and unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), Sel̓íl̓witulh (Tsleil-Waututh), Kwikwetlem (kʷikʷəƛ̓əm) First Nations.

We are looking for a Full-Time Permanent Family Support Worker to work 35 Hours a week in the Tr-Cities.

Reporting to the Manager of Programs and Services of North Fraser, you must be able to travel to families’ homes and within their community to provide a variety of parenting education and supportive interventions that promote healthier family functioning, reduce risk factors, maintain safety and increase well-being. You must also be flexible to work on some evenings.

Cases range from seeing a family one or two times per week for 8 to 12 weeks/6 months, to delivering intensive intervention multiple days a week for 8-12 weeks.

Job Responsibilities:

• Conducting and completing detailed assessments for clients referred from the Ministry of Children and Family Development.
• Assessing, screening, referring, and linking individuals to internal and community resources as needed.
• Compiling and gathering collateral information.
• Participating in integrative case management meetings as needed to determine outcomes for individuals referred to the Agency.
• Meeting with families to work on goals of services to address child protection concerns that have been discussed in collaboration with the family and the Ministry of Children and Family Development.
• Consulting with the Ministry for Children and Family development to co-ordinate and deliver services.
• Communicating and coordinating relevant client information with agency staff across departments
• Attend as-needed weekly meetings for the intake, transition and discharge.
• Provide interventions and brief therapeutic supports to individuals experiencing crisis
• Linking individuals with urgent needs to immediate resources (i.e. securing food resources, financial assistance, and housing).
• Actively participating in monthly supervision meetings and bi-weekly group consultation meetings.

Skills You Bring:

• Experience working with families who may present multiple service needs related to poverty, children and youth with support needs, addiction, gender-based violence, child abuse or neglect, and mental health issues.
• Strong counselling, program planning, and communication skills.
• An understanding of integrated case management.
• Two (2) + years recent related experience.
• Proficient knowledge of Computer operating systems (MS Word, Excel, Office, Customer Management Systems).
• Or a combination of education, training, and experience.

Requirements:

• Relevant M.A. degree (i.e. Social Services, Counselling Psychology) with 3 years’ experience or relevant B.A. with 5 years’ experience in family preservation/reunification preferred.
• Current First Aid Level C or ability to obtain this within the first 3 months of employment.
• Valid Driver’s License and use of own vehicle.
• Pass a satisfactory Criminal Record Check for working with vulnerable persons.
• A second language is considered an asset.

Why Work for Westcoast:

Be part of a grassroots community-based agency committed to developing and strengthening our community together. As a WFC employee, you will benefit from:

• An opportunity to be a part of a hands-on mentoring experience, through role-modeling and coaching.
• Making a difference in your local community.
• A chance to do meaningful work with a committed team of professionals.
• Contribute to our commitment to being an inclusive and culturally safe environment for all.
• Join us in being allies to Indigenous peoples, on our journey to reconciliation.

About Westcoast:

Westcoast Family Centres Society ("Westcoast") is a multi-service community-based non-profit organization delivering child-centered, evidence-based programs and services to children and families in the Lower Mainland. Our mission is to strengthen and develop healthy relationships between children, their families, and their communities. Our programs and services aim to address the unique and varied challenges faced by vulnerable families.

Joining the Westcoast team is an opportunity to be a part of a team where your skills and knowledge will make a positive impact in the lives of children and families. Westcoast takes pride in creating inclusive spaces, where its diverse workforce can thrive.

Westcoast Family Centres Society is committed to creating employment equity and providing all candidates with accessibility throughout the recruitment process. Westcoast encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples, and racialized peoples.

Should you require assistance or accommodation at any time throughout the application or recruitment processes, please email the please email Human Resources Department for confidential support.