FAMILY COORDINATOR

McMan Youth, Family and Community Services Association of Calgary & Area; Calgary; On-site; CAD 54,000 - 60,000; Full time

Job summary

McMan Calgary & Area is hiring a Family Coordinator for the Milestones Program. The role focuses on working with families to develop service plans and coach parents to support children with disabilities, including group facilitation as needed.

This full-time position requires at least three evenings per week and some travel around Calgary, Chestermere, Strathmore and Airdrie to support families in their community.

Qualifications

• Degree or Diploma in Community Rehabilitation and/or Disability Studies.
• Experience coordinating services for families with children with disabilities.
• Strong organizational and group facilitation skills.
• Ability to work three evenings per week and travel within Calgary area.

Responsibilities

• Comprehensive case management and family service planning.
• Teach parents strategies to support child development and inclusion.
• Facilitate group activities and ensure program fidelity.
• Collaborate with teams to improve service delivery and documentation.

Skills

Disability Studies

Community Rehabilitation

Organizational skills

Evening/weeknight availability

Team collaboration

Education

Disability Studies degree

Job description

Full time (40 hrs/wk)

Family Coordinator, Milestones Program

McMan Calgary & Area

(Internal/External)

Full time (40 hrs/wk)

If you're looking to make a difference, make it with McMan ... be the connection that changes everything! At McMan Calgary & Area, connection is at our core. Every year, we make a meaningful difference in the lives of more than 5,000 children, youth, adults, and families by providing programs and services that support those with complex needs - including mental health challenges, addictions, homelessness, poverty, and disabilities. We believe in everyone's deep and infinite worth, and no matter who you are, we will walk alongside you. Through our work, we rebuild, integrate, and strengthen connections - to self, peers, families, communities, support professionals, and the land - because people need people. Our sense of well-being, identity, and belonging comes from relationships, and healing happens through these connections. Professional supports are there for a season or a reason - not a lifetime - because our goal is to empower individuals and families to thrive independently. The Milestones program is currently seeking a dedicated individual who has a passion for working with children and youth with disabilities and supporting their families. The Family Coordinator will be responsible for working with families to develop service plans, teach parents strategies and tools to increase their capacity to positively parent their children and include them fully in family and community life. The Family Coordinator will be involved in independent community work with families as well as potentially facilitating groups. This position will require the incumbent to work a minimum of 3 evenings a week and able to travel in and around Calgary and surrounding area including Chestermere, Strathmore, and Airdrie.

Key Responsibilities

• Comprehensive case management and documentation: maintaining proficiency in data systems while ensuring all paperwork meets accreditation and policy standards
• Therapeutic intervention and family capacity building: empowering families to increase self-efficacy and providing specific support for the unique challenges of raising a child with a disability
• Evidence-based and inclusive practice: developing client-centered relationships that align with organizational values and the program’s logic model
• Collaborative advocacy and program integrity: participating in program evaluations and quality assurance to improve service delivery across the board

Ideal Candidate

• Degree or Diploma in Community Rehabilitation and/or Disability Studies
• Ability to demonstrate extensive knowledge of developmental disorders and experience implementing and modeling numerous behavioural and developmental strategies
• Possess excellent organizational skills
• Capable of working flexible hours including a minimum of 3 evenings and on-call rotation within the organization
• Works collaboratively within a team environment as well as highly motivated when working independently
• Competent in working with families who have experienced trauma, working with Child and Family Services and/or assisting families in meeting basic needs such as housing, food, safety, etc.

Employee Benefits And Workplace Culture

McMan provides a robust blend of employee benefits, personal days, learning & development, and the opportunity to contribute to the community at large. Access is provided to most benefits within the first month of employment, with a plan that includes income protection, health, dental, paramedical services, vision, prescription drug coverage, an Employee & Family Assistance Program, and a Wellness Spending Account. A 100% employer contribution pension plan is also provided after 6 months of employment. With paid vacation, a flexible schedule, and personal days, the organization encourages a work life balance.

Equal Opportunity

McMan is committed to equity, diversity and inclusion and recognizes that a diverse staff benefits and enriches the work environment and contributes to organizational excellence. We welcome applications from all qualified individuals including candidates from diverse and indigenous backgrounds and those with disabilities. If you feel you have the skills, background and the desire to work in an extremely rewarding and challenging environment,

Salary Range: $54,193 - $60,215 per year

Closing Date: September 18, 2026 or until a suitable candidate is found

Note - the successful candidate will be required to provide satisfactory background checks, proof of insurance, and work references.

The collection, use, and retention of personal information will be in accordance with McMan privacy policies and practices. By submitting your resume and personal data to McMan and participating in a personal interview, you acknowledge and consent to collecting, using, and disclosing your personal information by McMan to determine your suitability for employment opportunities.