Family Coach

Bearspaw First Nation; Claresholm; On-site; CAD 52,000 - 68,000; Full time

Job summary

Colonial Group is seeking a Family Coach to provide direct one‑to‑one support to families, helping build capacity and resilience. You will assist parents in developing new skills, support child development, and connect families with services.

You will complete intake assessments, create individualized case plans, and coordinate referrals while collaborating with program leadership and community partners to ensure holistic services for children, youth, and families.

Qualifications

• Diploma or degree in Human Services or related field preferred.
• Experience in a social work setting is beneficial, especially with First Nations communities.
• Strong understanding of Bearspaw First Nation culture, traditions, and history.

Responsibilities

• Build collaborative relationships with families.
• Complete intake assessments and identify family needs.
• Provide parenting and child development support.
• Provide referrals and follow‑up services to ensure families receive appropriate support.
• Maintain a strong understanding of current and compassionate parenting techniques.
• Clearly communicate parenting information to parents and caregivers.
• Develop and implement personalized case plans for each family.
• Ensure case plans support child safety and family stability.
• Assist with obtaining basic needs such as diapers, food, and clothing.
• Build relationships with community partners to support families.

Skills

Bearspaw culture

People skills

Time management

Communication

Problem solving

Data management

Microsoft Office

Trauma-informed approach

Empathy

Education

Diploma or degree in Human Services/Nonprofit Management

Experience in social work setting

Tools

Microsoft Office Suite

Program management software

Data management systems

Job description

JOB SUMMARY

The Family Coach provides direct one-to-one support to families to help build family capacity and resilience. The Family Coach assists parents in developing new parenting skills, supports healthy child development, and connects families with helpful ongoing resources and services. JOB DESCRIPTION The Family Coach works directly with families to identify their needs, strengthen parenting skills, support healthy child development, and promote overall family stability. The position completes intake assessments, develops individualized case plans, provides parenting and child development support, coordinates referrals, and follows up with families to ensure appropriate supports are in place. The Family Coach works collaboratively with the Prevention Program Manager, community partners, other prevention programs, and stakeholders to ensure children, youth, and families receive comprehensive and wholistic services.

DUTIES AND RESPONSIBILITIES

Family Support

• Build collaborative relationships with families.
• Complete intake assessments and identify family needs.
• Provide parenting and child development support.
• Provide referrals and follow‑up services to ensure families receive appropriate support.

Parenting and Child Development Support

• Maintain a strong understanding of current and compassionate child‑raising techniques.
• Clearly communicate parenting and child development information to parents and caregivers.

Case Planning

• Develop and implement personalized case plans with each family.
• Ensure case plans support the safety and well‑being of children and the overall stability of the family unit.

Resource Management

• Work with the Program Manager to determine the resources families require.
• Assist with obtaining and distributing basic needs of resources, including diapers, food, clothing, and other necessary items.

Community Engagement

• Build and maintain strong relationships with families and community partners.
• Support the development of meaningful activities and connections within the community.
• Help ensure families receive the support and services identified through the intake and assessment process.

Collaboration

• Coordinate with other prevention programs to provide comprehensive and wholistic support and services for children, youth, and families.

Communication

• Maintain ongoing communication with stakeholders to ensure families receive appropriate care and support.
• Communicate systemic issues to leadership to assist in developing community‑wide solutions to common concerns.

Compliance

• Ensure the program complies with relevant regulations, policies, and best practices.

Record Keeping and Reporting

• Maintain complete and accurate records of interactions with families.
• Participate in compiling and preparing required reports.

EDUCATION, SKILLS, AND QUALIFICATIONS:

Education and Experience

• Diploma or degree in Human Services, Nonprofit Management, or a related field is helpful.
• Equivalent combinations of work experience and life experience will be considered.
• Experience working in a social work-type role is beneficial, preferably within a First Nations setting.

Skills and Qualifications

• Strong understanding of Bearspaw First Nation culture, traditions, and history.
• Expertise in parenting models and ability to share information in a culturally sensitive manner.
• Strong organizational and time-management skills.
• Excellent people skills.
• Strong assessment skills.
• Proficiency in data management and reporting.
• Strong problem-solving skills.
• Proficiency in Microsoft Office Suite and program management software.
• Ability to develop creative and effective solutions to client issues.
• Ability to make informed and timely decisions in the best interests of clients.
• Ability to apply trauma-sensitive principles in all interactions.
• Ability to provide immediate support and solutions during crisis situations.
• Demonstrate empathy and understanding.
• Ability to develop and implement effective case plans tailored to each family.
• Ability to manage multiple cases efficiently and in a time-sensitive manner.
• Ability to prioritize tasks and consistently meet deadlines, whether on-site or off‑site.
• Strong verbal and written communication skills.

EMPLOYMENT CONDITIONS:

• Clear Police Information Check, including Vulnerable Sector Search, required upon commencement of employment.
• Intervention Record Check required upon commencement of employment.
• Valid Class 5 Driver’s Licence required.
• Reliable vehicle required.
• Clear Driver’s Abstract required.
• Valid Class 4 Driver’s Licence or the ability to obtain a Class 4 Driver’s Licence.