Family Resource Advisor

Bearspaw First Nation; Village of Longview; On-site; CAD 48,000 - 65,000; Full time

Job summary

The Family Resource Advisor supports the delivery and coordination of basic needs programming for families in Eden Valley. You will meet families, complete intake assessments, identify needs, provide referrals and follow-up support, and connect families with appropriate community resources and services.

You will work with the Program Supervisor and partners to ensure services comply with policies, maintain accurate records, and contribute to program reporting.

Qualifications

• Diploma or degree in Human Services, Nonprofit Management, or a related field is helpful.
• Equivalent combinations of work experience and life experience will be considered.
• Experience working in a social work-type role is beneficial, preferably within a First Nations setting.
• Valid Class 5 Driver’s Licence, reliable vehicle, and clear Driver’s Abstract required.

Responsibilities

• Organize the daily operations of the basic need programs.
• Build collaborative relationships with families and complete intake assessments.
• Provide referrals and follow-up services to ensure families receive appropriate support.
• Provide short-term coaching support when required.

Skills

Bearspaw First Nation culture

Organizational skills

People skills

Assessment skills

Data management

Microsoft Office

Program management software

Trauma-informed approach

Crisis support

Empathy

Case planning

Time management

Communication skills

Education

Diploma/degree in Human Services

Equivalents considered

First Nations experience beneficial

Valid Class 5 Driver’s Licence

Tools

Microsoft Office Suite

Program management software

Job description

JOB SUMMARY

The Family Resource Advisor is responsible for meeting families requesting basic needs of support, completing brief assessments, and determining what support and resources can be provided. The Family Resource Advisor will also ensure families are connected to ongoing services as needed and may provide short-term coaching support to help ensure families have their needs met.

JOB DESCRIPTION

The Family Resource Advisor supports the delivery and coordination of basic needs programming for families in Eden Valley. The position works directly with families to complete intake assessments, identify needs, provide referrals and follow-up support, and connect families with appropriate community resources and services. The Family Resource Advisor works collaboratively with the Program Supervisor, management, community partners, and other prevention programs to ensure children, youth, and families receive comprehensive and wholistic support. The position is also responsible for maintaining accurate records, supporting program reporting, monitoring resources, and ensuring services comply with applicable policies and best practices.

DUTIES AND RESPONSIBILITIES

Program Coordination

• Organize the daily operations of the basic need programs.
• Ensure services are delivered efficiently and effectively.

Family Support

• Build collaborative relationships with families.
• Complete intake assessments and identify family needs.
• Provide referrals and follow-up services to ensure families receive appropriate support.
• Provide short-term coaching support when required. Budget and Resource Management

Budget and Resource Management

• Work with the Program Supervisor and Manager to monitor program expenditures.
• Ensure resources are used effectively, and program spending remains within available funding.
• Support the management and distribution of resources such as food, clothing, and other essentials.

Community Engagement

• Build and maintain strong relationships with families in the community.
• Develop relationships with community partners to support meaningful activities and services.
• Help ensure families receive the support and services identified through the intake and assessment process.

Collaboration

• Coordinate with other prevention programs to provide a comprehensive and wholistic range of support and services for children, youth, and families.

Compliance

• Ensure programs comply with relevant regulations, policies, and best practices.

Record Keeping and Reporting

• Maintain complete and accurate records of interactions with families.
• Participate in compiling and preparing required program reports.

EDUCATION, SKILLS, AND QUALIFICATIONS:

Education and Experience

• Diploma or degree in Human Services, Nonprofit Management, or a related field is helpful.
• Equivalent combinations of work experience and life experience will be considered.
• Experience working in a social work-type role is beneficial, preferably within a First Nations setting.
• Valid Class 5 Driver’s Licence, reliable vehicle, and clear Driver’s Abstract required.

Skills and Qualifications

• Strong understanding of Bearspaw First Nation culture, traditions, and history.
• Strong organizational and time-management skills.
• Excellent people skills.
• Strong assessment skills.
• Proficiency in data management and reporting.
• Strong problem-solving skills.
• Proficiency in Microsoft Office Suite and program management software.
• Ability to develop creative and effective solutions to client issues.
• Ability to make informed and timely decisions in the best interests of clients.
• Ability to apply trauma-sensitive principles in all interactions.
• Ability to provide immediate support and solutions during crisis situations.
• Demonstrate empathy and understanding.
• Ability to develop and implement effective case plans tailored to each family.
• Ability to manage multiple cases efficiently and in a time-sensitive manner.
• Ability to prioritize tasks and consistently meet deadlines, whether on-site or off-site.
• Strong verbal and written communication skills.

EMPLOYMENT CONDITIONS:

• Clear Police Information Check, including Vulnerable Sector Search, required upon commencement of employment.
• Intervention Record Check required upon commencement of employment.
• Valid Class 5 Driver’s Licence required.
• Reliable vehicle required.
• Clear Driver’s Abstract required.