Facility Officer

Canadian Security Intelligence Service (CSIS) | Service canadien du renseignement de sécurité (SCRS); Calgary; On-site; CAD 70,000 - 90,000; Full time

Job summary

The Canadian Security Intelligence Service (CSIS) seeks a hands-on Facility Officer to support the Corporate Services team in safely managing assets and facilities. You will respond quickly to diverse needs while delivering high levels of customer service and coordinating with various units and contractors.

Key duties include evaluating and improving building systems, preparing statements of work and cost estimates, coordinating site access, and supporting budget activities.

Qualifications

• Experience in facilities management environment.
• Knowledge of heating, refrigeration, air conditioning or mechanical building systems.
• Ability to lift, carry, push and/or pull a minimum of 20 kgs (45 lbs).
• Valid Canadian driver’s license.

Responsibilities

• Evaluate and analyze building systems; coordinate and manage maintenance and repairs.
• Make recommendations to improve building systems reliability, performance and longevity.
• Prepare statements of work and cost estimates for projects related to building systems upgrades and modifications.
• Coordinate site access clearance and liaise with clients and operations.

Skills

Adaptability

Communication

Interpersonal Skills

Problem Solving

Judgement

Education

Undergraduate degree in mechanical, electrical, architecture, civil engineering and two years of experience

College diploma or certificate in mechanical or electrical engineering or architecture or related domain and four years of experience

Post secondary studies, college certificate or diploma program, or apprenticeship and six years of experience

Job description

While specific vacancies exist in Burnaby and Ottawa, there may also be remote roles available across Canada. However, these other positions must be negotiated on a case-by‑case basis with the region in question and are not guaranteed. Please indicate your preference for a remote work location from the cities mentioned above.

Job Summary

The Facility Officer is part of the much larger Corporate Services team responsible for the safe and efficient use of the Service’s assets and facilities. This is a “hands on” job that requires the ability to respond and adapt quickly to various needs all the while providing the highest level of customer service and collaboration with various units and contractors.

Major Responsibilities Include But Not Limited To

• Evaluate and analyze the services provided by building systems. Co-ordinate, evaluate and analyze the maintenance performed on building systems. Determine, based on the requests and comments of users and/or in cooperation with the operators and/or suppliers of the maintenance services, the opportunities for improvement and/or the repairs needed to the systems.
• Make recommendations for improving the building systems reliability, performance and longevity.
• Prepare statements of work and cost estimates for projects related to the maintenance, repairs, improvements, upgrade and modifications of building systems. Seek input from the industry, codes, guidelines and standards and/or consultants.
• Participate in the Work Place Health and Safety committee and other facilities related committees.
• Coordinate and manage repairs and/or improvements to systems. Manage service/maintenance contracts required in the operating of regional accommodation. Liaise with the clients, the building operations and the policy centers.
• Initiate, and/or coordinate the preliminary engineering and design studies related to projects on building systems.
• Coordinate Site Access Clearance with Internal Security.
• Manage the activities of the custodians by setting priorities, assigning work and ensuring contract requirements are met.
• Provide assistance to other Corporate Support functions as needed.
• Plan, coordinate and execute Regional office moves, furniture and/or equipment placement; including room set-up for a variety of Regional corporate events. This includes but not limited to lift, carry, push, and pull a minimum of 20 kgs (40lbs), using minimal equipment if required.
• Support and participate using available tools and resources in ongoing budget management activities.

Education

• Undergraduate degree in mechanical, electrical, architecture, civil engineering and two (2) years of experience; or,
• College diploma or certificate in mechanical or electrical engineering or architecture or related domain and four (4) years of experience; or,
• Completion of post secondary studies, college certificate or diploma program, or apprenticeship program, and six (6) years of experience

Education must be obtained from an accredited learning institution recognized in Canada. If you completed a program outside of Canada you will be required to obtain proof of a Canadian equivalency at your expense from an accredited learning institution recognized in Canada.

Note: Any higher level of education (Undergraduate) could be recognized as experience.

Experience

• Experience working in a facilities management environment. Experience related to commercial, industrial, institutional or office buildings will be considered.
• Knowledge of heating, refrigeration, air conditioning or mechanical building systems

Competencies

• Adaptability/Flexibility
• Judgement
• Communication
• Interpersonal Skills
• Problem Solving

Assets

An asset qualification is a qualification which can enhance the ability to perform the work based on current and future business requirements, but which is not strictly required. Assets can help determine right fit in certain circumstances.

Candidates may also demonstrate in their application if they meet any of the following asset criteria:

• Knowledge of any of the following: safety policies, standards, building codes and fire safety regulations.
• Experience in project coordination
• Professional management certification in a program relevant to facilities management or professional coursework through BOMI, IFMA including coursework related to
  • Building Systems Technician
  • Facilities Technician or administrator
  • Heating, Refrigeration, and Air Conditioning technician
• Experience in maintenance contract management.

Conditions of Employment

• Employees must possess and maintain a valid and permanent Canadian driver’s license for the duration of their employment in that position.
• Ability to lift, carry, push and/or pull a minimum of 20 kgs (45 lbs) and maintain the physical demands of the position

Notes

While we continue to explore opportunities for flexible work arrangements, the majority of work in our organization must be done in the office and cannot be performed at home.

If you need accommodations during the recruitment process, please mention it to the HR representative.

Reference Links

• Salary Grade Breakdown

Security Requirements

Candidates must be eligible to receive an Enhanced Top Secret security clearance. The process involves a security interview, a polygraph, and a background investigation that includes credit and financial verifications. The use of illegal drugs is a criminal offense. Drug use is an important factor considered in your reliability and suitability assessment during the selection process. Therefore it is important not to use any illegal drugs from the time you submit your application.

Important

CSIS is a separate employer and is not subject to the Public Service Employment Act (PSEA). CSIS has its own classification, compensation system, and a different staffing regime. As such, we use a different staffing process and terminology.

CSIS is committed to building a workforce that is truly representative of the Canadians it serves by cultivating a diverse and inclusive workplace environment. This will be achieved by increasing employment equity group representation (including persons with disabilities, visible minorities, Indigenous peoples, and women) at all levels within the organization through hiring and talent management practices. Gaps have been identified among Indigenous peoples and visible minorities for this position. We will also ensure that appropriate accommodations are made (e.g., specialized equipment, changes to physical workspace) to provide employment opportunities for all qualified candidates. In support of achieving a greater, diverse and skilled workforce, we strongly encourage those individuals who belong to one or more of the employment equity groups to self-identify when applying.

Should you require accommodation in relation to a disability, please tell us at the beginning of the selection process. This information will be kept confidential.

CSIS Offices in Canada are located on various ancestral and traditional lands. In the spirit of reconciliation, we acknowledge all Indigenous People across Canada and their connection to these lands.

The personal information provided in your application is protected under the Privacy Act and will be held in Personal Information Bank SIS/P-PU-025.

We thank all applicants for their interest in CSIS. However, only those who are selected for further consideration will be contacted.