Facility Manager

Yee Hong Centre for Geriatric Care; Toronto; On-site; CAD 52,000 - 62,000; Full time

Benefits offered by this job

Competitive pay

Pension plan

Professional development opportunities

Ongoing learning and development

Education assistance program

Award-winning culture

Inclusive work environment

Job summary

Yee Hong Centre for Geriatric Care in Toronto is seeking an experienced Facility Manager to lead housekeeping, laundry, and maintenance operations. The role ensures a safe, sanitary, and compliant environment for residents while supporting renovation and capital improvement projects.

The successful candidate will oversee departmental staffing, budget management, and collaboration with leadership. Strong English communication, maintenance experience, and a valid driver’s license are

Qualifications

• Strong verbal and written communication in English.
• Knowledge of Chinese languages is strongly preferred.
• General maintenance and hands-on skills are required.
• Valid driver’s license and reliable vehicle.
• Satisfactory Police Vulnerable Sector Check.

Responsibilities

• Plan, direct, and oversee housekeeping, laundry, and maintenance operations.
• Develop preventive and corrective maintenance programs for building systems.
• Conduct regular interior and exterior building inspections.
• Ensure compliance with legislation, standards, and safety policies.
• Lead staffing, scheduling, coaching, and staff development; manage budgets and resources.
• Participate in renovations and capital improvement projects.

Skills

Verbal and written English

Chinese language knowledge

General maintenance & hands-on skills

Valid driver's license

Police Vulnerable Sector Check

Education

Building Environmental System Operator - Class II

Job description

Yee Hong Centre for Geriatric Care (Yee Hong) is a recognized leader in senior care, dedicated to providing exceptional, culturally inclusive services that enhance the well-being of older adults. With a strong reputation for excellence in long-term care, community programs, and aging-in-place initiatives, Yee Hong is committed to supporting seniors in living with dignity, independence, and the best possible quality of life. At the core of its mission is a focus on compassionate, person-centered care tailored to the unique needs of diverse communities. Yee Hong is one of the foremost providers of culturally appropriate senior care in the country, delivering high-quality resident experience and care to Chinese and other Asian seniors since 1994. The organization operates 805 long-term care beds and 308 seniors’ apartment units, with an additional 224 long-term care beds opening in a new home by June 2026. In addition, Yee Hong offers four campuses of managed care, a hospice residence, and a wide range of community-based senior and caregiver support services. Through this comprehensive network, the organization serves more than 15,000 individuals annually across the Greater Toronto Area. At Yee Hong Centre for Geriatric Care, our values guide everything we do: We Care. We Collaborate. We Commit. We are committed to providing high-quality, culturally appropriate, resident-centred care that enhances the lives of older adults. Guided by our Harmony Care approach, we foster a safe, welcoming, and supportive environment for residents, families, staff, and the community.

We are currently seeking an experienced and dedicated Facility Manager to lead the operations of our Housekeeping, Laundry, and Maintenance departments and ensure the ongoing safety, functionality, and appearance of our long-term care home.

About the Role

Reporting to the Executive Director, the Facility Manager is responsible for the leadership, planning, administration, and operational performance of facility services, including housekeeping, laundry, maintenance, building systems, and environmental safety. The successful candidate will ensure compliance with applicable legislation, standards, and organizational policies while supporting a resident-centred environment. This role also plays a key leadership function in facility improvement projects, including both major and minor renovations.

• Plan, direct, and oversee housekeeping, laundry, and maintenance operations to maintain a safe, sanitary, attractive, and compliant environment.
• Develop and implement preventive and corrective maintenance programs for building systems and equipment.
• Conduct regular interior and exterior building inspections.
• Ensure compliance with applicable legislation, building standards, fire and life safety requirements, and organizational policies.
• Lead departmental staffing activities, including recruitment, scheduling, coaching, performance management, and staff development.
• Foster a positive, engaged, and high-performing team culture.
• Develop and manage departmental budgets, expenditures, inventory, and resource utilization.
• Participate in quality improvement, risk management, resident safety, and workplace health and safety initiatives.
• Develop and maintain departmental policies and procedures, including those related to fire safety, emergency preparedness, infection prevention and control, and occupational health and safety.
• Research, negotiate, and manage contracts for equipment, maintenance services, housekeeping, and laundry supplies.
• Maintain accurate inspection records, certifications, and documentation required by regulatory authorities.
• Participate in renovation and capital improvement projects, including reviewing construction drawings and coordinating project activities.
• Provide emergency response and on-call support for building maintenance, safety, and security matters.
• Participate as a member of the home’s security response team.
• Attend and lead departmental and organizational meetings as required.
• Stay current with industry trends, best practices, and regulatory changes.
• Perform other related duties as assigned.

• Hold a college-level "Building Environmental System Operator - Class II" certificate.
• Possess general maintenance and hands-on skills.
• Strong verbal and written communication skills in English.
• Knowledge of Chinese languages is strongly preferred.
• Valid driver's license and access to a reliable vehicle.
• Satisfactory Police Vulnerable Sector Check.

• Combination of office, facility, and on-site operational work.
• Standing, walking, lifting, bending, and physical activity as required.
• Exposure to varying environmental conditions including heat, humidity, noise, and mechanical equipment.
• Participation in an on-call rotation and availability for 24-hour emergency response related to maintenance, safety, and security matters.
• Occasional travel between locations and external sites.

Why Join Yee Hong?

Meaningful work that positively impacts the lives of seniors and their families. Opportunity to lead a critical operational function within a respected not-for-profit organization. Supportive and collaborative team environment. Commitment to professional growth, innovation, and excellence in care.

• Competitive total compensation package
• Multi-employer pension plan
• Professional development opportunities
• Ongoing learning and development
• Employee education assistance program
• Award winning corporate culture
• Safe, inclusive and supportive work environment

Yee Hong is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the bona-fide requirements for the open position. If contacted for this employment opportunity, please advise if you require any accommodation. Successful applicants must provide a recent satisfactory vulnerable sector police reference check and medical clearance certificate.

Yee Hong, with its vast network of senior care facilities and services, is one of the largest not-for-profit, culturally-appropriate seniors care organizations in Canada. At several campuses of care and other service locations across the Greater Toronto Area, Yee Hong offers a full continuum of services including active seniors programs, adult day programs, caregiver support services, transportation, meals on wheels, congregate dining, home care, long-term care, and hospice/palliative care. Yee Hong’s vision is “Seniors living their lives to the fullest - with health, independence and dignity”. In their living setting of choice, seniors and their families are supported to optimize their physical, mental, social and spiritual well-being. Yee Hong also supports other organizations with innovating seniors care through its advisory services, training and learning centre, and research. Since the start of our operations 1994, Yee Hong has been successfully accredited with Exemplary Standing by Accreditation Canada seven consecutive times for our teams’ commitment to highest quality care and service excellence. As a recipient of Canada’s Most Admired Corporate Culture Award in 2020 and renewed in 2021 and 2022, Yee Hong is committed to innovation, diversity, teamwork, integrity, collaboration and accountability. Our people are the reason our residents and clients receive excellent care and enjoy a high quality of life. Yee Hong’s progressive organizational culture and work environment attract, retain and develop the best staff, volunteers and students. Yee Hong is inviting applicants to apply for this exciting opportunity. We commit to a diverse, equitable and inclusive workplace, and offer a rewarding career as a member of our stellar team.

Salary Range: $38.17 - $44.92