Facility Maintenance Site Leader - 1st shift

Cushman & Wakefield; Markham; On-site; CAD 50,000 - 59,000; Full time

Job summary

Cushman & Wakefield is seeking a Facility Maintenance Site Leader for 1st shift in Markham, Ontario. The role oversees preventive, corrective, and reactive maintenance across HVAC, electrical, plumbing, and general building systems, while serving as the client liaison and coordinating subcontractors.

Responsibilities include documenting work in NEO CMMS, ensuring safety compliance, and minimizing operational disruption. Strong communication and independent work capabilities are essential.

Qualifications

• High school diploma or GED; trade-school HVAC/electrical/maintenance preferred.
• 3+ years of relevant commercial building or facility maintenance experience.
• Ability to read and comprehend work orders, manuals, schematics, blueprints, and shop drawings.
• Strong CMMS experience (NEO preferred) and BAS systems knowledge.
• Excellent customer service, communication, organization, and problem-solving skills.
• Ability to work independently and coordinate subcontractors.

Responsibilities

• Inspect, operate, troubleshoot, and maintain HVAC and mechanical equipment such as AHUs, rooftops, VAV boxes, pumps, motors, fans, boilers.
• Perform non-licensed electrical maintenance; escalate licensed work.
• Carry out general repairs to plumbing fixtures, doors, walls, painting, carpentry, and hardware components.
• Complete preventive and corrective maintenance work orders; respond to service calls and emergencies.
• Coordinate subcontractor work, arrange access, monitor safety and schedule compliance.
• Maintain CMMS records for labor, materials, results, asset conditions, and follow-ups.
• Ensure safety compliance with OSHA, codes, lockout/tagout, and site rules.

Skills

HVAC maintenance

Electrical troubleshooting

Reading manuals/schematics

Customer service

Communication

Independent work

Education

High school diploma or GED

Trade-school HVAC/Electrical/maintenance

Tools

NEO CMMS

BAS systems

Job description

Job Title

Facility Maintenance Site Leader - 1st shift

Job Description Summary

Performs preventive, corrective, and reactive maintenance across HVAC, electrical, plumbing, and general building systems. Serves as a professional client contact, coordinates subcontractors, and documents, works accurately within the NEO CMMS system

Job Description

KEY RESPONSIBILITIES

• Inspects, operates, troubleshoots, and maintains HVAC and mechanical equipment, including but not limited to; air-handling units, rooftop units, VAV boxes, pumps, motors, fans, boilers, and associated controls

• Performs permitted non-licensed electrical maintenance such as light bulb changes, assistance changing ballasts, switches, receptacles, motors, wiring, and basic control components; escalates work requiring specialized licensing

• Performs general repairs involving plumbing fixtures, doors and locks, ceilings, walls, painting, carpentry, hardware, and other building components

• Completes general repairs involving pumps, boilers, freezers, filters, fans, and water systems. Escalates work requiring specialized licensing

• Executes preventive and corrective maintenance work orders, responds to service calls and emergencies, conducts building rounds, and identifies safety or operational deficiencies

• Communicates professionally with client representatives and occupants, clarifies service needs, provides status updates, and minimizes disruption to operations

• Defines and coordinates subcontractor work, arranges access and escorts, monitors safety and schedule compliance, inspects completed work, and reports deficiencies or scope changes. Escalates work requiring specialized licensing

• Uses NEO to create, receive, update, and close work orders; records labor, materials, findings, asset conditions, work performed, and follow-up actions

• Maintains clean and safe work areas and complies with company policies, OSHA, OBC, CSA all applicable codes and requirements, lockout/tagout procedures, and site-specific safety rules

• Supports projects, installations, shutdowns, inspections, and continuous improvement activities as assigned

MINIMUM QUALIFICATIONS

• High school diploma or GED; technical or trade-school training in HVAC, electrical, industrial maintenance, or related field preferred

• Three or more years of relevant commercial building or facility maintenance experience preferred

• Demonstrated hands-on capability in HVAC, basic electrical, plumbing, and general building maintenance

• Ability to read and comprehend work orders, equipment manuals, schematics, blueprints, and shop drawings

• Has good working knowledge of computers and CMMS platforms; NEO experience is strongly preferred but not mandatory, BAS Systems operation

• Strong customer service, communication, organization, problem-solving, and follow-through skills.

• Ability to work independently, prioritize multiple requests, and coordinate subcontractors and other trades

PREFERRED QUALIFICATIONS

• EPA Section 608 Universal Certification, or BES Class II Certification

• OSHA 10-hour or 30-hour training and relevant electrical, plumbing, or building maintenance credentials

• Experience with building automation systems and commercial facility service delivery

PHYSICAL AND WORK REQUIREMENTS

• Ability to walk around the site, climb stairs or ladders, bend, kneel, crouch, reach overhead, and access equipment areas

• Ability to lift and carry up to 50 pounds and safely use hand tools, power tools, ladders, and approved lifts

• Ability to work indoors and outdoors, wear required PPE, and provide occasional evening, weekend, holiday, and/or on‑call support as when/required

CORE COMPETENCIES

• Multi-skilled maintenance ability – Client Service – Sub-contractor coordination – CMMS experience

• Safety and compliance – Troubleshooting, planning, and prioritization. Performs work with safety, quality, and productivity. Follows through with tasks and updates CMMS system

Note: This job description summarizes the principal duties and qualifications of the position and is not an all-inclusive list. Additional duties may be assigned based on operational requirements and the individual’s skills/qualifications. Essential functions may be performed with or without reasonable accommodation.

C&W Services uses artificial intelligence (AI) tools to assist in screening and assessing applications. All hiring decisions are reviewed and confirmed by our recruitment team.

This posting is for a new position.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.

The company will not pay less than minimum wage for this role.

The compensation for the position is: $36.55 - $43.00 CAD Hourly

C&W Services is an Equal Opportunity / Affidative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status or any other characteristic protected by law.

Cushman & Wakefield is committed to equity in employment and our goal is to have a diverse, inclusive, and barrier‑free workplace. If you are a person with a disability and need the job posting in an alternative format or any other accessible accommodations during the hiring process, please email your request to [e-mail]. Please refer to the job title and job location when you contact us.

Cushman & Wakefield s’engage à respecter l’équité en matière d’emploi. Notre objectif est d’offrir un milieu de travail diversifié, inclusif et exempt d’obstacles. Si vous êtes une personne handicapée et que vous avez besoin de recevoir l’offre d’emploi dans un autre format ou d’accéder à toute autre mesure d’adaptation au cours du processus d’embauche, veuillez soumettre votre demande par courriel à [e-mail]. Veuillez mentionner le titre de poste et le lieu de travail au moment de communiquer avec nous.

INCO: “C&W Services”