Facilities Support Services Lead

Shared Health-Soins Communs; Winnipeg; On-site; CAD 90,000 - 120,000; Full time

Job summary

Shared Health in Winnipeg is seeking a Facilities Support Services Lead to manage environmental services, facilities, security, maintenance and medical device reprocessing for assigned sites. You will build and coach a client-centric team, align operations with provincial standards, and collaborate with regional Shared Health capital planning and clinical engineering on projects.

The role involves site asset management, incident control, business continuity, and ensuring reliable, respectful

Qualifications

• Post-secondary degree in a related discipline.
• Facilities management certificate/diploma or certification is an asset.
• Equivalent combination of education and experience may be considered.
• Lean Six Sigma certification is an asset.
• Project management or change management certification is an asset.

Responsibilities

• Provide efficient and effective delivery of support services covering environmental services, facilities, equipment and maintenance for the site/service provider and/or community.
• Build and manage a client-centric team that provides timely, reliable, responsive environmental services and facilities services and support.
• Liaise with region and Shared Health capital planning to assist on projects such as building construction and security projects for the site/service provider and/or community.
• Maintain the physical assets (property and equipment) of the relevant site to ensure the provision of reliable and respectful health services.

Job description

City: Winnipeg

Employer: Shared Health

Site: Shared Health - HSC & HCCE

Department / Unit: Facilities Management

Job Stream: Non-Clinical

Union: Non Union

Anticipated Start Date: 10/26/2026

FTE: 1.00

Anticipated Shift: Days;Standby coverage as required

Work Arrangement: In Person

Daily Hours Worked: 7.75

Annual Base Hours: 2015

This position is for the HealthCare Centre of Excellence and will begin to be located at HSC and will eventually be located at the Health Care Centre of Excellence on Portage Avenue. This position may be on call but TBD.

Shared Health leads the planning and coordinates the integration of patient-centred clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations.

Position Overview

Provide efficient and effective delivery of support services covering environmental services, facilities, security, maintenance and if applicable medical device reprocessing for assigned site/service provider, service and/or community. Manage and coach a customer centric team with timely, reliable, responsive, service and support aligned to provincial and regional standards to achieve its intended outcomes including achieving key performance indicators.

This position provides leadership to staff and acts as a liaison where applicable with the region as well as shared services which are critical to the effective functioning of the health services operations.

Provide insight and local expertise on site assets such as: facilities, equipment to Director Facilities Support Services and Shared Health Shared Services with accurate information and advice in support of the site/service provider and/or community operating plans to ensure the provision of reliable province-wide and multiculturally respectful health services for environmental services and facilitates management.

Part of a regional facilities support services team under direction of the Director Facilities Support Services (DFSS), the Facilities Support Services Lead is responsible to serve and support the operations for the site/service provider or community:

• Ensure the efficient and effective delivery of support services covering environmental services, facilities, equipment and maintenance for the site/service provider and/or community area within the guidelines established by the Winnipeg Regional Health Authority.
• Build and manage a client‑centric team that provides timely, reliable, responsive, environmental services and facilities services and support.
• Liaise with region and Shared Health capital planning to assist on projects such as building construction and security projects for the site/service provider and/or community.
• Liaise with region and Shared Health clinical engineering to assist on projects such as building construction and security projects for the site/service provider and/or community.
• Maintain the physical assets (property and equipment) of the relevant site to ensure the provision of reliable and respectful health services.
• Provide oversite and management to maintenance, tradespeople, power engineers & security (if applicable), housekeeping/environmental services, food (if applicable) and MDR.
• Provide site incident control and business continuity and coordination of the site plan.

Experience

• 5 years of progressive management experience preferably in healthcare environment including:
  • 5 years of experience building and leading a high performing a team.
  • 2 years of experience with specifically dealing with the coordination of support functions such as: maintenance logistics; technical, safety and fire safety training; and human resource management.
  • 2 years of experience managing in a unionized environment.

Education (Degree/Diploma/Certificate)

• A post‑secondary degree in a related discipline from an accredited educational institution.
• Facilities management certificate/diploma or certification is an asset.
• An equivalent combination of education and experience may be considered.
• Lean Six Sigma certification is an asset.
• Project management or change management certification is an asset.

Certification/Licensure/Registration

• Active member in good standing of an associated regulatory body as appropriate.

Qualifications And Skills

• Demonstrated senior leadership capabilities. The provincial health system in Manitoba has adopted the LEADS in a Caring Environment framework.

Physical Requirements

• Must be able to accompany staff to work at heights, within small spaces and to climb, reach, kneel, and squat to examine facilities related issues.
• Must be able to work safely in a typical computerized office environment with frequent meetings around the facilities throughout the organization, and to lift and carry items of up to approximately 15-23 kg.
• Interruptions to respond to questions are common; schedule dedicated and focused time for planning and concentration can be scheduled.
• Regular travel throughout the service area requiring a valid Manitoba driver’s license and use of a personal motor vehicle.

We have a unique ability to work together to make health care better.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE.

Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.