Facilities Manager

Jones Lang LaSalle Incorporated; Edmonton; Hybrid; CAD 80,000 - 105,000; Full time

Job summary

Jones Lang LaSalle Incorporated is seeking a Facilities Manager in Edmonton to lead the facilities team, coordinate with the account manager, and ensure high-quality service delivery for a key client. The role requires supervising staff, managing vendors, and upholding safety and regulatory standards.

You will oversee maintenance programs, drive cost savings, and maintain strong client communications while ensuring service levels and KPI targets are met in a fast-paced environment.

Qualifications

• Minimum 3 years’ supervisory experience in facilities management or related field.
• Excellent communication skills.
• Strong analytical, organization and presentation skills.
• Knowledge of federal, provincial, and local codes for facilities planning, design, construction and maintenance.
• Financial acumen; leverage technology to maintain and enhance maintenance while driving cost savings.

Responsibilities

• Coordinate with Account Manager to execute the vision of the facilities team.
• Ensure safety procedures are followed and client informed of changes.
• Oversee site and contractor performance to protect and improve property value.
• Inspect sites and monitor preventive maintenance programs for performance improvements.
• Manage after-hours contacts and incident investigations, with root-cause analysis.

Skills

Supervisory experience

Excellent communication

Analytical & organization skills

Knowledge of codes & safety standards

Financial acumen & cost savings

Education

Associates or Bachelor’s degree in Facilities/Property/Business

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

JLL is hiring a Facilities Manager (FM) for one of its key clients in Edmonton. The FM is the single point of contact responsible for facilities management, assisting the Account Manager and the facilities team with the delivery of quality facility management services. We will rely on the FM to ensure exceptional client satisfaction through coordinating and managing tenant requirements and service delivery. The ideal candidate is a passionate proactive manager that thrives in a fast‑paced environment.

Essential Functions

• Work in conjunction with the Account Manager to develop and execute overall vision of facilities team.
• Ensure all Client and JLL safety procedures are followed.
• Discuss with the Client any concerns, challenges or changes that are needed.
• Keep the client well informed.
• Advise, when away, the correct staff to speak with on matters.
• Oversee the operational aspects of the properties in a manner which protects, maintains, and improves the value of the client's sites.
• Manage third-party contractors / vendors engaged in operating and maintaining properties.
• Inspect sites routinely to guarantee that building services are at the highest level of quality standards.
• Monitor and review preventive maintenance programs and drive continuous improvement in all site performance.
• Maintain Sites using Service Level Agreements and key performance indicators.
• Assist in site incident investigation, utilize structured problem solving to identify root cause of failures.
• Be aware of Operating & Capital budgets and maintain yearly & 10-year forecasts.
• Point of contact for afterhours calls is required.

Relationship Management

• Develop and maintain positive relationship with Client Managers, Operations teams and Sub-Contractors.
• Primary interface with client representatives.
• Collaborate to determine client expectations.
• Ensures delivery of committed services and overall satisfaction with JLL performance.
• Demonstrate leadership, responsiveness, and creativity in finding solutions for service delivery.
• Ensure best practices are implemented to meet client expectations· Represent the maintenance of good relationships with client groups, landlords, tenants, subtenants, and client sub-contractors at each leased / owned Property.
• Identify opportunities to improve quality, customer service and cost performance, and execute approved plans.

Maintenance

• Oversee ongoing preventive and repair response work orders on facility mechanical, electrical, plumbing, and other installed systems, equipment, and other components.
• Perform facility inspections and due diligence efforts, reporting on as found conditions impacting satisfactory client occupancy and operations.· Support the Account Manager in the implementation of short and long-term projects for the client.

Required Qualifications

• Minimum 3 years’ experience of supervisory experience facilities management or related field.
• Well-versed in technical/engineering operations and facilities management best practices.
• Knowledge of all federal, provincial, and local codes and ordinances pertinent to facilities planning, design, construction, and maintenance.
• Financial acumen Leverage Technology to maintain and enhance maintenance while driving cost savings.
• Excellent communication skills.
• Strong analytical, organization and presentation skills.

Preferred Qualifications

• An Associates or Bachelor’s degree in Facilities, Property, Business or related field.
• Facilities Management Professional (FMP) designation.

Location: On-site –Edmonton, AB

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise.

Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM.

JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.