Facilities Coordinator - Temporary (12 Months)

Ontario Health atHome; Toronto; On-site; CAD 34,000 - 43,000; Full time

Job summary

Ontario Health atHome seeks a Facilities Coordinator to manage placement processes for long-term care across Ontario. You will liaise with hospitals, care facilities, patients and families to support placement decisions and maintain waiting lists, ensuring timely admissions within legislative criteria.

The role requires a degree in Social Work, Psychology, Nursing, OT, PT or Gerontology or two years of relevant placement experience, plus strong communication and computer skills.

Qualifications

• University degree in Social Work, Psychology, Nursing, OT, PT or Gerontology or two years of relevant placement experience.
• Knowledge of legislation, long-term care facilities and community resources.
• Working knowledge of resources to support patients with responsive behaviours.
• Understanding of Ontario health care system and Behaviour Supports Ontario.
• Excellent interpersonal, communication and customer service skills with partners, patients and families.
• Ability to work independently and cooperatively in a busy multi-disciplinary setting.
• Experience with physically and/or cognitively impaired elderly and their families.
• Proficient Windows computer skills including MS Word and Excel.
• Cultural sensitivity and respect for Toronto's diverse population.

Responsibilities

• Act as liaison to hospitals and long-term care staff, guiding patients and families in placement decisions.
• Prioritize and authorize admissions to long-term care per legislated criteria and manage waiting lists.
• Maintain effective, frequent communications with facilities, hospitals, coordinators, patients, families, caregivers and community agencies.

Skills

Interpersonal skills

Communication

Customer service

Teamwork

MS Word

Excel

Independent work

Cultural sensitivity

Education

University degree in Social Work

University degree in Psychology

University degree in Nursing

University degree in Occupational Therapy

University degree in Physiotherapy

University degree in Gerontology

Tools

MS Word

Excel

Job description

CARE AND BE CARED FOR – THIS IS YOUR HOME

Reporting to the Manager, Placement Services, the Facilities Coordinator ensures that the processing of placements for long-term care facilities meets the Ontario Health atHome standards.

What will you do?

• Act as a liaison to staff of hospitals and long-term care facilities process applications at assigned hospitals by providing information to patients and their families to support their decision-making about placement in long-term care facilities
• Prioritize and authorize admissions to long-term care facilities according to legislated criteria while managing and adhering to the facility waiting list
• Effective and frequent communications with long-term care facilities, hospitals, Coordinators, patients, families, caregivers, co-workers and community agencies

What must you have?

• A university degree with a major in Social Work, Psychology, Nursing, Occupational Therapy, Physiotherapy, or Gerontology or two (2) years of recognized work experience in a placement department exposed to admissions to long-term care.
• Knowledge of relevant legislation, long-term care facilities and community resources.
• Working knowledge of resources to support patients with responsive behaviours
• Good understanding of Ontario’s health care system, specifically the Behaviour Supports Ontario, and of the different service providers across the care continuum
• Demonstrate excellent interpersonal, communication and customer service skills with a superior capability to interact sensitively with service partners from hospitals and long-term care facilities, and patients and their families
• Ability to work independently and co-operatively in a busy multi-disciplinary situation
• Experience working with physically and/or cognitively impaired elderly and disabled adults and their families
• Demonstrated computer literacy in a Windows environment, particularly with MS Word and Excel
• Cultural sensitivity and respect for the diverse population in Toronto is required

What would give you the edge?

• Experience working in a long-term care environment an asset
• Fluency in languages other than English is an asset
• Placement experience is an asset.

What do we offer?

We Know Wellness Is Supported With Work-life Balance. In An Inclusive Culture Committed To Support Your Passion For Continuous Learning, Growth And Innovation, We Offer

• Attractive comprehensive compensation packages and benefits
• Valuable development opportunities
• Membership in a world class defined benefit pension plan
• Salary: $25.4810 to $30.3613 Per Hour

Who We Are

We are Ontario Health atHome, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.

If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.

Equity, Inclusion, Diversity and Anti-Racism Commitment

Ontario Health atHome is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.