Facilities Coordinator

Socket.dev; Hamilton; On-site; CAD 52,000 - 62,000; Full time

Benefits offered by this job

Extended health

Dental care

Vision care

Life Insurance

Long-term disability

Employee Assistance Program

RRSP

Job summary

Indwell in Hamilton, Ontario, seeks a Facilities Coordinator to maintain buildings and support residents facing mental health concerns and substance use. You will document work orders, perform repairs, and collaborate with interdisciplinary teams, with an on-call rotation and a 40-hour workweek.

We value dignity, love and hope, and offer extensive benefits, leadership development, and opportunities to transform lives.

Qualifications

• Understanding of and compassion for individuals with mental health concerns and/or substance use.
• Warm, sensitive and caring approach.
• Ability to maintain good interpersonal relationships and support residents.
• Experience in property management, maintenance, or facility operations.
• 5+ years of experience in property management, maintenance, or facility operations.
• Proficiency with tools and equipment.
• Recent PVSC with Indwell acceptable; cost covered by applicant.
• First Aid & CPR certification or willingness to obtain within 30 days.

Responsibilities

• Respond to maintenance and repair needs throughout Indwell’s buildings in Hamilton.
• Document work orders and update status in Yardi (Indwell’s property management software).
• Perform repairs, upgrades and cleaning for turnover readiness.
• Respond to emergencies through on-call rotation.
• Complete regularly scheduled building inspections and preventive maintenance.
• Collaborate with program staff to support residents/tenants with trauma-informed care.
• Coordinate material pickup and delivery from suppliers.
• Provide mentorship and supervision to tenant employees and janitorial staff, if applicable.

Skills

Team player

Problem solving

Strong communication

Compassion for mental health

Interpersonal skills

Valid driver’s license

Job description

Come Build Hope and Homes with Us!

Facilities Coordinator- Full Time

Hamilton, Ontario

Salary: $52,326-$62,424

Closing Date for Applications: August 19, 2026

Position Description: Reporting to the Regional Facilities Manager, as the Facilities Coordinator, you will assist in the maintenance and operations of buildings in Hamilton. In collaboration with our interdisciplinary teams, you will work within programs supporting residents who are experiencing mental health concerns and/or substance use and who require supports to maintain housing stability. Stewarding resources to ensure high standards of quality in our infrastructure, sites and services while maintaining strong working relationships with program staff and tenants alike. This position will require a high level of resilience and willingness to work in close proximity to challenging situations.

What matters to you? Being in a work culture that operates out of their core values of DIGNITY, LOVE and HOPE- embracing diversity, promoting equality and inclusion. A place that sees you as a LEADER contributing your individuality to champion the vision of creating communities that TRANSFORM lives.

About Indwell:We are a Christian charity that creates affordable housing communities and supportive programs to people seeking health, wellness, and belonging. Founded in 1974, we continue to grow and thrive to build high quality energy efficient housing and inclusive living, uplifting our society. Our belief is that everyemployee is a leader contributing to transform lives through HOPE and HOMES for All. Being a part of our amazing team, you will be fulfilled working together with others who aregenuinely invested in Indwell's mission to serve people impacted by poverty and homelessness. To learn more, go to: www.indwell.ca

Hours of Work: Full Time- 40hours per week, primarily weekdays. Participation in the on-call 24/7 rotation schedule is required every 4-6 weeks.

WHAT YOU WILL BE DOING:

• Responding to maintenance and repair needs throughout Indwell’s buildings in Hamilton
• Documentingwork orders, updating status and completion dates as requiredin Yardi(Indwell’sproperty management software)
• Performingrepairs,upgradesand cleaning to ensure that vacated apartments are ready for new tenantsas part of turnoverprocess
• Responding to emergency situations (fire, flood, etc) through participation in an on-call rotation
• Completingregularly scheduled building inspections and preventative maintenance
• Collaborating with program staff as part of the interdisciplinary team to support residents/tenants through creative problem solving, trauma-informed care, and relationship building
• Performing tasks such as painting, drywall patching, repairs to plumbing and electricalfixtures
• Coordinating pick-upand delivery of materials from suppliers
• Providing mentorship & supervision support to tenant employees and janitorial staff, if applicable
• Developing and maintaining partnership with relevant contractors and vendors
• Being aware of and following all agency policies andprocedures
• Additional duties asassigned

WHAT YOU WILL BRING:

• A basic understanding of and compassion for individuals who have experiencedmental health concerns and/or substance use
• A warm, sensitive, and caring approach
• Ability to maintain good interpersonal relationships and have a genuine interest in supporting people living with mental health concerns and/or substance use
• Relevant experience in trades,construction,or property maintenance
• 5+years of experiencein property management, maintenance, or facility operations
• Proficiency in using a variety of tools and equipment
• Recent Police Vulnerable Sector Check (PVSC) with the information therein acceptable by Indwell to meet the operational requirements of the program- at one’s own cost
• Current Standard First Aid & CPR Certification from an approved provider that meets Ontario provincial standards or willingness to register for the training within 30 days of employment-reimbursement by Indwell
• Effective communication via various means (i.e.phone, email,office 365 suite)
• Ability to stand, stoop, kneel, walk,andlift heavy objects (up to 25 kilograms)as work involves moderate to heavy work in all types of weather

• A team player who is committed to upholding and modeling the standards set out in the organization’s Mission Statement and other operating standards and policies
• Ability to work independently, have strong problem-solving skills, be flexible, organized, responsible, and take initiative
• Comfort with appropriate sharps disposal and training in biohazard clean-up are considered to be assets
• A Valid “G” class driver’s license and access to vehicle

We want you to thrive:

• Vacation: 3 weeks (15 days) paid with 8 HEAL days (sick and personal appointments) per year
• Extensive Benefits paid: Extended health (100% medication coverage- some exceptions may apply), dental and vision care. Life Insurance and long-term disability
• Employee Assistance Program- primary care and professional consulting services

• Group RRSP: Indwells contributes 5% of salary

• New Staff Orientation Days
• Professional and Personal Development- annual Leadership Conference (themed with guest speaker) + Spiritual Ranch Retreat (reflection and recharge with various outdoor activities). Clifton Strengths Finder Assessment facilitated by People Developer for mentoring opportunities, Lunch and Learn Webinars, Indigenous Cultural Competency and 2SLGBTQ Awareness + more
• Social Events: Indwell’s Hope and Homes Banquet yearly to celebrate the important work we do + team gatherings

We’re seeking to create a diverse work culture with qualified individuals who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives. Our employment, supports and services are open to people from every creed, race, ethnicity, sex, ability, sexual orientation, and gender identity. And we especially invite applications from Black, Indigenous peoples, members of racialized communities and intersectionalities. Indwell’s leadership are motivated by the example of Jesus Christ as reflected in Indwell’s statement of faith.

Inspired to JOIN OUR TEAM, we invite you…

To APPLY: Please forward your cover letter and resume to our website: www.indwell.ca/careers We thank all for your interest; however, onlythose applicants that are being considered will be notified.

Indwell uses AI-assisted tools in the hiring process with human oversight where final employment decisions are made by people. We are committed to using these technologies in a manner that is fair and transparent.

Personal information submitted will be used only for employment opportunities within Indwell in accordance with the Freedom of Information and Privacy Act.

Accommodation will be provided to applicants who make their needs known in advance for the duration of the hiring process as required underIndwell’sEmployment policy.