Facilities Attendant

City of St. Catharines; St. Catharines; On-site; CAD 21,000 - 29,000; Part time

Job summary

The City of St. Catharines is seeking a part-time arena/pool Patrol role to provide a safe and enjoyable experience across City facilities. You will perform on-ice skate patrol, maintain cleanliness, enforce rules, and assist patrons with questions both in person and by phone as needed.

Applicants must hold Standard First Aid and CPR with AED, have strong skating skills, and be able to work 16–24 hours per week, including weeknights and weekends. CSA footwear, skates and a helmet are required.

Qualifications

• Valid certification in Standard First Aid and CPR with AED.
• Strong skating skills and knowledge of safe on-ice practices.
• Ability to work effectively with the public in a polite manner.
• Ability to work with a team.
• Ability to perform moderate to hard physical labor, lifting up to 30 lbs.
• Must be available to work 16 to 24 hours per week, including weeknights and weekends.

Responsibilities

• Provide basic customer service to patrons in person or by phone.
• Ensure facilities are safe, clean and tidy at all times.
• Enforce skate and swim program rules for patrons.
• Perform on-ice Skate Patrol as assigned.
• Carry out on-ice and general maintenance duties as needed.
• Operate and set up equipment for events and maintenance tasks.
• Report problems or damages to supervisor promptly.

Skills

Customer service

Strong skating skills

Teamwork

Polite communication

Education

Standard First Aid & CPR with AED

Job description

About the Role:

Responsible for providing a safe and enjoyable experience at various arena and pool locations throughout the City.

What You'll be Doing:

• Provide basic customer service to patrons, including but not limited to answering questions both in person and over the telephone,, and assisting patrons on or off the ice.
• Ensure that all public and employee areas of the facility are safe, clean and tidy at all times.
• Ensure patrons adhere to skate and swim program rules.
• Perform on-ice Skate Patrol as assigned.
• Perform a variety of on-ice maintenance duties, including assisting with floods, moving nets, and clearing snow.
• Perform a variety of general maintenance duties, including custodial duties, equipment set up and removal, and minor maintenance.
• Operate assigned equipment including floor scrubbers, side to side scrubber, power washers and shop vacuum.
• Set up equipment for regular and special events.
• Report any problems / incidents / accidents or damages to supervisor on duty in a timely manner to ensure a clean, safe and healthy facility.
• Must comply with the Occupational Health and Safety Act, Corporation Policies and Procedures and any other applicable legislation.

About You:

• Valid certification in Standard First Aid and CPR with AED (Defibrillator).
• Strong skating skills and knowledge of safe on-ice practices.
• Ability to work effectively with and for the public in a polite manner.
• Ability to work with a team.
• Ability to perform moderate to hard physical labor, lifting up to thirty (30) lbs.
• Ability to work under limited supervision.
• Must be available to work 16 to 24 hours per week, including weeknight and weekend shifts.
• Must have own CSA approved safety footwear, skates and helmet.