F&B Outlet Server (AGO Bistro, Espresso Bar & Members' Lounge) Part Time

Jobvite, Inc.; Toronto; On-site; CAD 25,000 - 32,000; Part time

Benefits offered by this job

Discounts to AGO exhibitions

Free admission to AGO for friends and

AGO gift shop and bistro discounts

AGO learning centre access

Job summary

The Art Gallery of Ontario (AGO) in Toronto is hiring a Regular Part-Time F&B Outlet Server for AGO Bistro, Espresso Bar and Members’ Lounge. You will greet guests, take and serve food and beverage orders, operate the POS, and help maintain a clean, inviting service area while delivering a high standard of guest experience.

Posting notes a workload up to 24 hours per week with weekday, evening, weekend and holiday availability; prioritize Wed, Fri, Sun; minimum 2 years in quality restaurant/café

Qualifications

• 2+ years of experience in a quality-based restaurant or café.
• Direct experience with table service and high-quality coffee/beverage preparation.
• Strong communication skills.
• Knowledge of food & beverage products, techniques and practices.
• Ability to operate a POS and handle payments.

Responsibilities

• Greet guests and provide high-quality service at table or counter.
• Take and assist with all food & beverage orders, prepare/plate items as required.
• Operate POS and manage payments; act as gallery ambassador.
• Clean and bus tables, bars, chairs and stools; setup and maintain service areas.

Skills

Table service

Customer service

POS system

Coffee/beverage prep

Communication skills

Tools

Point of Sale (POS) System

Job description

F&B Outlet Server (AGO Bistro, Espresso Bar & Members' Lounge)

Regular Part-Time

(Up to 24 hours per week; must be available to work weekdays, evenings, weekends and holidays. Wednesday, Friday, and Sunday availability is prioritized)

ART + AUDIENCE + LEARNING

Located in Toronto, the Art Gallery of Ontario is one of the largest art museums in North America, attracting approximately one million visitors annually. The AGO Collection of more than 120,000 works of art ranges from cutting-edge contemporary art to significant works by Indigenous and Canadian artists and European masterpieces.

AGO Values:

• Respect:We foster belonging and appreciate each other.
• Openness:We interact with an open mind and thoughtful engagement.
• Collaboration:We believe in the power of together.
• Accountability:We own our actions and outcomes.

We are currently seeking a Regular Part-Time, Food & Beverage Outlet Server (AGO Bistro, Espresso Bar & Members’ Lounge) to join our Food & Beverage team. Under the direction of the Manager, Revenue Outlets Operations and Services, F&B, the incumbent will execute and provide support for the service for the AGO Bistro, Espresso Bar, and Members’ Lounge with great attention to food & beverage presentation, sales, and guest experience.

The rate of pay for this position is $18.71 - $23.28 per hour.

What is this position responsible for?

• Greets customers, provides a standard of high quality service at table and/or counter, takes and assists with all food & beverage orders, prepares and plates products as required, serves customers. Operates point of sale system and correctly manages payments. Acts as an ambassador of the gallery.
• Cleans and busses tables, bars, chairs and stools.
• Prepares the assigned areas for opening; ensures cleanliness, order and readiness of equipment, tables, chairs, stations and systems.
• Cleans all work preparation and work surfaces, service equipment, display cabinets and storerooms/areas within assigned areas. Stocks work stations and server with relevant supplies. Returns food & beverage product to respective kitchens and storage areas as required.

What are we looking for?

• Minimum of 2 years of experience within an innovative quality based restaurant and/or café with similar operations
• Directly related experience with table service and high quality coffee/beverage preparation.
• Well-developed communication skills
• Demonstrated knowledge of food & beverage products, techniques and practices
• Working knowledge of general food & beverage preparation and presentation
• Demonstrated customer service and interpersonal skills
• Demonstrated ability to operate a point of sale system including debit and credit transactions
• Demonstrated understanding of food & beverage health and safety standards.
• Smart Serve certification

What are the benefits of working at the AGO?

• Discounts to GoodLife Fitness.
• Free tickets to every major exhibit at AGO.
• Discounts to major attractions as a part of the Provincial/City Reciprocal Programs.
• Free admission to the AGO for friends and family, discounts at the gift shop, bistro, and Learning Centre.

Our commitment to Diversity, Equity, Inclusion and Accessibility:

At the AGO, we lead global conversations from Toronto through extraordinary collections, exhibitions, and programs, reflecting the diverse community we serve. Committed to fostering inclusion, diversity, equity, and accessibility, we embed these values into our strategic plan and ongoing priorities.

The Art Gallery of Ontario is an Equal Opportunity Employer.