Expert advisor, Administration

Desjardins Group; Lévis; Hybrid; CAD 110,000 - 160,000; Full time

Benefits offered by this job

Annual bonus

Flexible vacation

Pension plan

Group insurance including telemedicine

Telework equipment reimbursement

Job summary

Desjardins Group seeks an expert administrative advisor to lead and influence highly complex strategic initiatives across the organization. You will coordinate with stakeholders, serve as a subject matter expert, and represent Desjardins in external agreements with partners.

You will guide senior management through strategic, innovative, cross‑sector projects that require rigorous analysis, business pragmatism, and organizational savvy.

Qualifications

• Bachelor's degree in a related field required.
• Minimum of eight years of relevant experience.
• Other combinations of qualifications and relevant experience may be considered.
• Knowledge of French is required.
• Advanced proficiency in English, both oral and written due to duties or work tools or interactions with English-speaking partners, members and/or clients.

Responsibilities

• Complete strategic assessments, develop scenarios and solve unique and complex problems that impact the entire organization.
• Develop and implement business practices that meet clients’ complex business needs while honouring Desjardins’s commitments and acting in accordance with Desjardins’s priorities.
• Design solutions that meet highly complex needs, recommend implementation strategies and priorities, and coordinate the delivery of work.
• Develop implementation oversight mechanisms for innovative solutions you design.

Skills

Action oriented

Customer Focus

Interpersonal Savvy

Nimble learning

Organizational savvy

Strategic mindset

Education

Bachelor's degree in a related field

Job description

Role Overview

As an expert administrative advisor, you assist with highly complex strategic initiatives and serve as subject matter leader. You lead and influence large-scale organizational and market initiatives while liaising with stakeholders to understand their needs and challenges. In addition to being the business manager, you represent your specialty on initiatives requiring high-level expertise in a complex field. You’re responsible for strategic, highly innovative, cross-sector projects and initiatives that are operationally and conceptually complex. They require comprehensive analysis and understanding of the organization and line of business. A strategic mindset and organizational savvy are therefore essential. Coordination is critical, so you frequently interact with stakeholders working in a wide range of other fields. You serve as expert advisor and subject matter expert for senior management and decision‑making bodies. You represent and negotiate on behalf of Desjardins and enter the organization into agreements with external partners.

Responsibilities

More specifically, you will be required to:

• Complete strategic assessments, develop scenarios and solve unique and complex problems that impact the entire organization
• Develop and implement business practices that meet clients’ complex business needs while honouring Desjardins’s commitments and acting in accordance with Desjardins’s priorities
• Design solutions that meet highly complex needs, recommend implementation strategies and priorities, and coordinate the delivery of work
• Develop implementation oversight mechanisms for innovative solutions you design

What we offer

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

Benefits apply based on eligibility criteria. #LI-Hybrid

What you bring to the table

• Bachelor's degree in a related field
• A minimum of eight years of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Knowledge of French is required
• Advanced proficiency of English, both oral and written due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
• Action oriented, Customer Focus, Differences, Interpersonal Savvy, Nimble learning, Organizational savvy, Strategic mindset

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve. If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable) Job Family Administration (FG)

Desjardins Group is the largest cooperative financial group in North America. We're the choice for over 52,000 employees and we're named one of Canada's top employers by Mediacorp and Forbes. We offer a full range of financial products and services and share our expertise in personal services, business services, wealth management, life and health insurance, and property and casualty insurance. Pursuing a career at Desjardins means being part of an organization that puts people first.