Experienced Service/Parts Advisor

Favorit Motors Canada; Ontario; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking an experienced Automotive Service/Parts Advisor to join their growing team. This role involves managing parts orders, coordinating service department operations, and providing exceptional customer service. The ideal candidate will have a strong background in the automotive industry, excellent communication skills, and the ability to multitask effectively. Join a family-owned dealership with over 20 years of experience and contribute to a dynamic team dedicated to excellence in service and customer satisfaction. If you're ready to take your career to the next level, this opportunity is for you!

Qualifications

• 2+ years of customer service experience in automotive settings.
• Proficient in parts ordering and managing service departments.

Responsibilities

• Manage parts orders and coordinate the service department activities.
• Handle customer inquiries and complaints with professionalism.

Skills

Customer Service

Parts Ordering

Multi-tasking

Organizational Skills

Communication Skills

Problem Solving

Education

High School Diploma

G Class Driver's Licence

Tools

Mitchell 1 Software

Job description

Experienced Automotive Service/Parts Advisor

The Company:Favorit Motors is a family owned and operated automotive dealership with over 20 years of experience. Being pioneer in subprime automotive industry with established track record in sales, service and finance, we are looking to expand our team of professionals to meet ever increasing demand.

Our company is growing rapidly, so we would require a high-qualified, motivated, and achievement-oriented individual who can grow with us and excel the business to next level.

Duties and Qualifications:

• Must have parts ordering experience
• Ability to multi-task, organize and prioritize work for mechanics
• Manage and coordinate the Service Department
• Create and update work orders and finalize invoices
• Order and return parts
• Excellent communication skills and professionalism in customer service
• Manage inbound customer calls and make outbound order calls
• Handling customer complaints and inquiries
• Excellent computer skills
• Must have previous experience in automotive dealership and automotive industry
• Must have a valid G drivers license
• Familiar with Mitchell 1 automotive repair software

Experience:

• Customer Service: 2 years (Required)
• Parts ordering experience: 2 years (Required)
• Automotive service advisor: 2 years (Required)
• Mitchell 1 software (Intermediate to advanced)

Licence:

• G Class Driver's Licence (Required)

If you have what it takes to succeed in this job, please send us your resume today!