Experienced Personal Equipment Service Technician

Vail Resorts; Whistler; On-site; CAD 33,000 - 37,000; Full time

Benefits offered by this job

Ski passes

Employee discounts

RSP options

Employee assistance program

Training and development

Referral program

Housing available

Job summary

Vail Resorts in Whistler, BC, is seeking a Service Tech for the winter season to help guests with equipment, perform tuning and repairs, and collaborate on safety in a fast-paced mountain environment.

Starting wage ranges from 23.75 to 26.57 CAD per hour, with full-time winter seasonal hours and housing available. The role emphasizes customer service, teamwork, and flexibility to work nights, holidays, and weekends to deliver an exceptional guest experience.

Qualifications

• Minimum 1 year of experience in a relevant role.
• 1-3 years of leadership experience or ability to lead others.
• HS Diploma or GED equivalent.
• Display mechanical aptitude for tuning/maintenance.
• Able to work a flexible schedule including nights, holidays, weekends.
• Commitment to exceptional customer service.
• Able to stand/move in an active, team environment.
• English fluency (spoken and written).

Responsibilities

• Provide excellent guest service while advising on gear condition.
• Perform tuning and repair services for guests.
• Work with teammates to maintain safety standards.
• May include cashiering, retail sales, rentals, or other departments.
• Other duties as assigned.

Skills

Guest service

Mechanical aptitude

Team leadership

Communication skills

Flexibility

English fluency

Education

HS Diploma or GED

Job description

Create Your Experience of a Lifetime!Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

Create Your Experience of a Lifetime!Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• RSP Options (after 12 months or 2000 cumulative hours of service)
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Full Time Roles Are Eligible For The Above, Plus

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Job Summary

Come to work at a world-class rental shop and enjoy the best benefits package in the industry. As a Service Tech, you will provide our guests with equipment services, and information for the ultimate outdoor experience.

Job Specifications

• Starting Wage: $23.75/hr - $26.57/hr
• Employment Type: Winter Seasonal 2026/2027
• Shift Type: Full Time hours available
• Minimum Age: At least 18 years of age
• Housing Availability: Yes

Job Responsibilities

• Provide excellent guest service while advising on gear condition.
• Perform both tuning and repair services for guests.
• Work together with teammates to maintain safety standards.
• May include other responsibilities such as cashiering, retail sales, rentals, or other departments.
• Other duties as assigned.

Job Requirements

• 1+ years of experience.
• 1-3 years previous leadership experience or demonstrated ability to communicate effectively and lead others.
• HS Diploma or GED Equivalent
• Display mechanical aptitude to be able to perform ski and snowboard tunes, maintenance or repairs.
• Ability to work a flexible schedule; including nights, holidays, and weekends.
• Commitment to exceptional Customer Service.
• Ability to stand and move in an active, team-oriented environment for extended periods.
• Ability to communicate fluently through spoken and written English.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.