Experienced, High Profile Security Guard - Casual

Paladin Security; Calgary; On-site; CAD 22,000 - 32,000; Part time

Benefits offered by this job

Competitive hourly compensation

Free uniforms provided

Comprehensive site-specific training

First Aid, De-escalation, UOF & MOAB培训

Job summary

Paladin Security in Calgary, Alberta is seeking a part-time Security Professional for high-profile retail sites. You will perform patrols, respond to incidents, and assist with investigations while coordinating with law enforcement and emergency responders as needed.

The role requires First Aid, UOF, and MOAB training, plus a valid Alberta Security License and a 2+ year security background. Casual, part-time shifts include rotating days, nights, weekends, and holidays.

Qualifications

• 2+ years of security experience.
• Valid Alberta Security License.
• Grade 12 Diploma or equivalent.
• Valid Driver's License.
• Legally authorized to work in Canada.
• Strong verbal and written communication skills.
• Excellent customer service skills.
• Strong observational abilities and attention to detail.
• Proficiency with Microsoft Word, Excel, PowerPoint, and Google Workspace.
• Experience using CCTV systems and security technology, and ability to operate two-way radio communications.
• Ability to make sound decisions in fast-paced and emergency situations.
• Physical ability to conduct extensive patrols (>15 km per shift).
• Ability to work outdoors, climb stairs, and navigate uneven terrain.
• Safely lift and carry 20+ lbs.
• Able to complete Paladin training within 3 months.
• Retail security experience.
• Experience coordinating emergency response activities.

Responsibilities

• Perform high visibility patrols on foot, bicycle, or vehicle and provide customer service.
• Identify, document, and report safety hazards and deficiencies.
• Assist tenants and merchants with incidents and investigations.
• Coordinate with law enforcement and emergency responders when required.
• Respond to medical emergencies and provide First Aid, CPR, AED.
• Prepare detailed incident reports using site systems.
• Address trespassing and unauthorized access situations safely.
• Monitor security systems and life-safety equipment.
• Direct incident response verbally or in writing per procedures.
• Maintain accurate activity logs and records.
• Review CCTV footage for investigations and follow-up actions.
• Answer and manage incoming security communications.
• Monitor and manage fire alarm and sprinkler systems.
• Ensure compliance with site policies and SOPs.

Skills

Strong verbal and written comms

Excellent customer service

Attention to detail

Decision making under pressure

Customer-facing security experience

Education

High School Diploma/GED

Grade 12 Diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Google Workspace

CCTV systems

Two-way radio

Job description

Overview

Build a meaningful career in security using your communication, deescalation, and conflict-resolution skills. We're hiring highly professional, confident Security Professionals for high profile, busy retail sites.

At Paladin Security, we invest in our people by providing comprehensive training, professional development opportunities, and clear pathways for advancement.

Job Skills / Requirements

Employment Type

Casual

Schedule

Rotating Days, Nights, Weekends, and Holidays

Please Note

First Aid, Use of Force (UOF), and MOAB certifications are required as a condition of employment. Paladin Security will cover certification costs with a six-month commitment to the position and availability requirements.

Responsibilities

Security Operations

• Perform high visibility patrols by foot, bicycle, or vehicle while engaging with tenants, guests, visitors and employees on a regular basis and provide exemplary customer service and assistance
• Identify, document, and report safety hazards and operational deficiencies
• Assist tenants and merchants with incidents and criminal activity investigations
• Coordinate with law enforcement and emergency responders when required
• Respond to medical emergencies and provide First Aid, CPR, and AED assistance
• Prepare detailed incident reports using site reporting systems
• Address trespassing and unauthorized access situations safely and professionally

Operations Centre Duties

• Monitor security systems and life-safety equipment
• Must be able to provide verbal or written direction clearly to coordinate incident response, activating emergency services, directing security/operations personnel on required actions during incidents while following established procedures.
• Maintain accurate activity logs and records
• Review CCTV footage for investigations and follow-up actions
• Answer and manage incoming security communications
• Monitor and manage fire alarm and sprinkler systems as required
• Ensure compliance with site policies, procedures, and standard operating practices

Must Have

• 2+ years previous security experience
• Valid Alberta Security License or ability to obtain one
• Grade 12 Diploma or equivalent
• Valid Driver's License
• Legally authorized to work in Canada
• Strong verbal and written communication skills
• Excellent customer service skills
• Strong observational abilities and attention to detail
• Proficiency with Microsoft Word, Excel, PowerPoint, and Google Workspace
• Experience using CCTV systems and security technology, Ability to operate two-way radio communications
• Ability to make sound decisions in fast-paced and emergency situations
• Physical ability to conduct extensive patrols exceeding 15 km per shift
• Ability to work outdoors, climb stairs, and navigate uneven terrain
• Ability to safely lift and carry 20+ lbs
• Physically able to perform first aid and assist with medical emergency and deescalation situations as well as complete extensive security patrols that may cover 15+ km per shift and include stairs and uneven terrain both indoors and outdoors
• Ability to successfully complete all required Paladin training and certifications within three months of hire
• Previous experience in retail security environments
• Experience coordinating emergency response activities

Benefits

• Competitive hourly compensation
• Free uniforms provided
• Comprehensive site‑specific training
• First Aid, De‑escalation, UOF, and MOAB training

Education Requirements (All)

• High School Diploma/GED

Certification Requirements (All)

• Valid Alberta Security License

Additional Information / Benefits

Paladin Security: Making the World a Safer and Friendlier Place because we CARE! The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Dental Insurance, Paid Vacation

This is a Part-Time position

Travel is required occasionally