Campus Security - Brooks

Paladin Security; Brooks; On-site; CAD 25,000 - 33,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Paid Holidays

Job summary

Paladin Security is seeking a professional Security Guard for the MHC Brooks Campus with a consistent, full-time evening schedule, Monday–Friday, 16:00–22:00. You will be the primary contact for safety, customer service, and emergency response at the site.

We value people-focused security; you will build relationships with clients and visitors, assist those in need, and stay calm during unexpected events while maintaining a visible, reassuring presence.

Qualifications

• High School Diploma or GED required.
• Alberta Security License or ability to obtain one.
• Strong physical stamina to walk 18–20 km and climb stairs.
• Excellent English communication, written incident reports.
• Customer-service oriented with strong interpersonal skills.
• Ability to make quick decisions with minimal supervision.

Responsibilities

• Provide outstanding customer service, directions, and assistance to clients, visitors, and patrons.
• Conduct regular, proactive foot patrols across the site to maintain safety and policy compliance.
• Respond promptly to security alarms, medical incidents, and emergencies.
• De-escalate tense situations and resolve conflicts calmly.
• Liaise with emergency services (police, fire, paramedics) as needed.
• Manage crowd control and address trespassers when necessary.
• Write clear, detailed incident reports and logs.
• Use two-way radios and mobile apps to stay in contact with team/dispatch.
• Provide basic first aid and emergency medical response as required.
• Manage lost-and-found items and respond to inquiries.

Skills

Verbal and written communication

Customer service orientation

Decision making under pressure

Stamina and physical endurance

Team player

Education

High School Diploma or GED

Tools

Two-way radios

Job description

Overview

Job Skills / Requirements

Position Overview

We are looking for a professional, reliable Security Guard to join our team in at the MHC Brooks Campus for a consistent, full-time evening schedule. Working Monday through Friday from 16:00 to 22:00 (4:00 PM to 10:00 PM), you will serve as the primary point of contact for safety, customer service, and emergency response at your assigned site. This role is ideal for individuals who value a predictable weekday schedule and want to make a meaningful difference in the safety and well-being of their local community.

At Paladin Security, we believe security is about people. In this role, you will do much more than monitor property-you will build positive relationships with clients and visitors, assist people in need, and act as a calm, reassuring presence when unexpected situations arise.

Daily Responsibilities

• Provide outstanding customer service, directions, and assistance to clients, visitors, and patrons.
• Conduct regular, proactive foot patrols across the site to maintain safety, monitor building conditions, and address any policy breaches.
• Respond promptly and professionally to security alarms, medical incidents, and emergency situations.
• De-escalate tense or crisis situations calmly, using communication skills to resolve conflicts before they escape.
• Liaise effectively with emergency services, including police, fire, and paramedics, when they are called to the site.
• Manage crowd control and professionally request trespassers to leave the property when necessary.
• Write clear, objective, and detailed reports for incidents, daily logs, and liability concerns using computer applications.
• Utilize two-way radios and mobile applications to maintain constant communication with the team and dispatch.
• Provide basic first aid and emergency medical response to anyone on-site when required.
• Manage lost-and-found items and respond to inquiries from the public.

Required Qualifications

• A High School Diploma or equivalent (GED).
• A valid Alberta Security License, or the immediate ability to obtain one.
• Strong physical stamina, including the ability to walk 18 to 20 kilometers and climb multiple flights of stairs over the course of a shift.
• Excellent verbal and written communication skills in English, with the ability to write clear and detailed incident reports.
• Strong interpersonal skills and a natural focus on customer service.
• The ability to make quick, sound decisions and maintain composure under pressure with minimal direct supervision.

Preferred Skills and Experience

• An unrestricted Class 5 Alberta Driver's License is considered a strong asset.
• Prior experience in security, customer service, hospitality, or community outreach.
• Valid Standard First Aid and CPR/AED certification.

Certification Requirements (All)

• First Aid and CPR - Level C Certification
• Valid Security License

Additional Information / Benefits

Paladin Security: Making the World a Safer and Friendlier Place because we CARE! The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Dental Insurance, Paid Holidays

This job reports to the Portfolio Manager

This is a Full-Time position