Executive Steward

Four Seasons Hotels and Resorts; Whistler; On-site; CAD 82,000 - 85,000; Full time

Benefits offered by this job

Salary 82k–85k CAD annually

Monthly housing allowance

Annual incentive plan

Winter ski pass or leisure benefit

Fitness facility access

Medical, dental and sick leave

Company pension plan

Employee travel program; rates at Four

Training and development opportunities

Complimentary meal per shift

Employee recognition programs

Dry cleaning services

Onsite parking

Job summary

Four Seasons Hotels Ltd in Whistler is seeking an Executive Steward to lead our Stewarding Department, ensuring top-tier cleanliness, organization and safety across kitchens and related areas.

The role requires a hands-on leader with strong communication, a focus on cost control, and the ability to collaborate with Culinary and F&B teams to deliver exceptional guest experiences while maintaining luxury standards.

Qualifications

• 5+ years progressive leadership in kitchen leadership, ideally in luxury hotel environments.
• Excellent communication skills and ability to motivate and mentor teams.
• Attention to detail and strong problem-solving abilities with a passion for guest experiences.
• Must be able to work in Canada.

Responsibilities

• Lead Stewarding Department, train, evaluate, and coach staff to meet standards and long-range outlet goals.
• Ensure organization and sanitation of kitchens, storage areas, dining rooms, waste areas, and equipment through strict cleaning schedules.
• Control labor and operating expenses via scheduling, budgeting, purchasing, inventory and cost-control measures.
• Ensure proper use, care, and maintenance of Stewarding machinery and equipment.
• Communicate with employees and managers to meet operational needs and participate in regular meetings for coordination.
• Coordinate with Executive Chef, F&B leaders and banquet staff to ensure supply and storage of china, silver, glass and other equipment, including banquets.
• Ensure consistent cleaning of Kitchen and Stewarding areas.
• Provide physical maintenance of operating equipment.

Skills

Leadership

Communication

Attention to detail

Guest experience

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Join the award‑winning team at Four Seasons Resort and Residences Whistler, honored as the #1 Resort in Canada by Condé Nast Traveler and recipient of Two MICHELIN Keys – a prestigious recognition of exceptional hospitality. We are also proud to be home to Canada’s Best Resort Spa 2024 (World Spa Awards), a reflection of our dedication to thoughtful, elevated guest experiences. At Four Seasons Whistler, we turn moments into memories – not only for our guests, but for our employees too. Grounded in our core values of teamwork, service excellence, and integrity, we foster a culture where thoughtful service and genuine connection create unforgettable experiences every day. Nestled at the base of Blackcomb mountain and steps away from the Upper Village, our alpine retreat has just unveiled a new chapter of modern mountain luxury following recent renovations. Each of our spacious rooms and suites features a cozy fireplace, and nearly all include private balconies with breathtaking views – blending refined comfort with the natural beauty of British Columbia. Our culinary destinations offer equally distinctive experiences. Braidwood Tavern captures the spirit of après with playful craft cocktails and intimate seafood‑inspired dinners in a warm, welcoming setting. SIDECUT Steakhouse, Whistler’s most premium dining destination, is celebrated for its rare cuts like olive‑fed wagyu, decadent seafood towers, and elevated tasting experiences that showcase the best of land and sea. Whether you’re delivering heartfelt service or curating unforgettable stays, you’ll be part of a passionate team at a property that continues to set the standard in luxury mountain hospitality.

Executive Steward

We are hiring for a Chief Steward to lead our Stewarding Department, ensuring efficient operations and consistent adherence to exceptional standards. We are looking for someone who takes pride in their work, can lead and inspire a team, thrives in a fast‑paced environment, and is committed to maintaining the highest levels of cleanliness, organization, and food safety.

The ideal candidate is a hands‑on leader with strong communication and problem‑solving skills who is passionate about supporting the success of our Culinary and Food & Beverage teams while helping create a seamless experience for both employees and guests.

What you will do:

• Select, train, evaluate, lead, motivate, coach all employees in the Stewarding Department to ensure that established cultural and core standards are met; long‑range strategic planning for outlet operation.
• Ensure the organization and sanitation of all kitchens, storage areas, employee dining room, waste receptacle areas, compactor room, carts, tables, and Stewarding Department equipment and machinery through constant monitoring and adherence to a vigorous cleaning schedule.
• Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, inventory control and cost control measures.
• Ensure proper use and provide regular care, security and maintenance of machinery and equipment used in the Stewarding Department.
• Communicate with employees and managers to ensure operational needs are met as well as attend regular operational meetings to ensure effective coordination and cooperation between departments.
• The ability to work closely with the Executive Chef, Director of Food & Beverage, Banquet Chef, Banquet Manager, and Food & Beverage Outlet Managers to coordinate adequate supply and storage of china, silver, glass and other equipment used in service; oversee Stewarding functions in relation to banquets set‑up and service.
• Ensure consistent cleaning of Kitchen and Stewarding areas.
• Provide physical maintenance of operating equipment.

This list is not all –inclusive and should only be used as an overview of all actual responsibility.

What you bring:

• A minimum of 5 years progressive leadership experience within a Kitchen leadership position, ideally in a luxury hotel environment.
• Excellent communication skills and ability to motivate and mentor teams
• Requires attention to detail and problem solving skills, as well as a passion for guest experiences
• Successful candidates must possess the ability to work in Canada

What we offer:

• Salary Range: $82,000 – 85,000 annually
• Monthly Housing Allowance
• Annual incentive Plan
• Winter Leisure Pass; ski pass or leisure benefit
• Use of the Fitness Facility
• Medical, Dental and Sick leave coverage
• Company pension plan
• Employee Travel Program; complimentary and reduced rates at Four Seasons Worldwide
• Excellent Training and Development opportunities
• Complimentary meal per shift in our employee dining room
• Employee Recognition Programs
• Dry Cleaning Services
• Onsite parking

Learn more about what it’s like to work for Four Seasons:

http://jobs.fourseasons.com

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

*Our organization is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.We do not discriminate on the basis of gender, ethnicity, religion, sexual orientation, age, disability or any other basis protected under provincial or federal laws.