Executive & Internal Communications Senior Associate

JPMorganChase; Toronto; On-site; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive total rewards package

Health care coverage

Retirement savings plan

Tuition reimbursement

Mental health support

Job summary

JPMorganChase in Toronto is seeking a communications professional to support executive and employee communications for Canada and provide broader internal communications support for Latin America. You will report to the Head of Corporate Communications for Latin America and Canada and collaborate across Communications, Marketing, and business stakeholders.

You will drive Canada external communications, mentor senior leaders on messaging, and manage issues and reputation.

Qualifications

• 3–4 years of experience in corporate communications with strength across executive and internal communications.
• Bachelor's degree in communications, journalism, business, or related field.

Responsibilities

• Support development and execution of Canada's external and internal communications strategy.
• Counsel senior leaders in Canada on messaging and executive positioning.
• Lead Canada external communications, media strategy, and reporter engagement.

Skills

Executive communications

Internal communications

Media relations

Writing & editing

Education

Bachelor's degree

Job description

Based in Toronto, you will support executive and employee communications for Canada and provide broader internal communications support for Latin America. You will report to the Head of Corporate Communications for Latin America and Canada and collaborate across Communications, Marketing, and business stakeholders, with a focus on executive positioning and issues/reputation management.

Job Responsibilities

• You will support the development and execution of Canada's external and internal communications strategy aligned to business objectives, firm priorities, and regional narrative consistency.
• You will help counsel senior leaders in Canada on messaging, executive positioning, thought leadership, and issues/reputation management.

External communications & media relations (Canada)

• You will drive Canada external communications, including pitching and story development, media strategy, briefing materials, and escalation support.
• You will maintain fluency in Canada's business and financial media landscape, including key outlets/journalists and emerging issues relevant to the firm.

Executive engagement & content

• You will plan and execute executive engagement moments (e.g., town halls, all-hands, roundtables, site visits, offsites) in Canada and, as needed, for LatAm internal moments.
• You will create executive communications materials (talking points, briefs, announcements, change communications, business updates) for Canada leaders and priority LatAm internal needs.

Multi-channel internal communications & regional support

• You will develop and deliver multi-channel narratives and campaigns (newsletters, stories/articles, video, digital signage) tailored by audience and channel.
• You will provide internal communications support for LatAm, coordinating with regional stakeholders as needed.

Required Qualifications, Capabilities And Skills.

• 3-4 years of experience in corporate communications with demonstrated strength across executive communications and internal communications.
• Bachelor's degree required (communications, journalism, business, or related).
• Hands-on media relations and pitching experience in Canada, including developing pitches, media materials, and driving reporter engagement.
• Demonstrated, current knowledge of the Canadian media ecosystem (business/financial, policy, and regional outlets).
• Experience supporting senior executives, including coaching and preparation for high-visibility moments (including media-facing engagements in Canada).
• Experience supporting executive positioning (narrative, messaging, Q&A, briefing books) and partnering on media engagement.
• Excellent writing, editing, and verbal communications skills; ability to translate complex topics into clear narratives for senior leaders and employees.
• Strong strategic and project management capability; sound judgment, attention to detail, and strong risk awareness; comfortable operating in a matrixed organization and across time zones/stakeholders.

Preferred Qualifications, Capabilities And Skills.

• Financial services experience.
• French and experience with Quebec media.
• Agency (PR/communications) experience.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About The Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.