Executive Director - Corporate, Client, and Community Services : COR 26112

Nova Scotia Provincial Housing Agency; Halifax; On-site; CAD 126,000 - 164,000; Full time

Benefits offered by this job

Health benefits

Dental insurance

Life insurance

Pension plan

Paid vacation and holidays

Professional development

Job summary

Nova Scotia Provincial Housing Agency is seeking an Executive Director, Corporate, Client and Community Services in Halifax, NS. This full-time, permanent role reports to the CEO and leads a key Senior Leadership Team focused on housing policy, client services, and community partnerships.

The position requires a bachelor’s or master’s degree in a related field and 10+ years of progressive leadership experience, including senior teams, budgeting, and program management.

Qualifications

• Bachelor’s or master’s degree in business/public administration or related field with 10+ years of progressive leadership experience.
• Experience developing policy, strategy, and organizational direction.
• Experience advising senior leaders, CEOs, Deputy Ministers, Ministers, or boards.
• Ability to navigate political, legislative, and public-sector environments; strong change management.

Responsibilities

• The Executive Director will work with the Leadership Team to implement transformational change through new programs and policies redefining how housing services are delivered with a client service focus.
• Ensures confidential policy and strategic initiative recommendations to Treasury and Policy Board (TPB) and Executive Council are prepared, and implement decisions by developing proposals to the CEO, Deputy Minister and Minister.
• Provides executive leadership for strategic planning, priority setting and oversight and participates in strategic decision-making on internal and external policy issues.
• Provides leadership in communications to enhance client focus, diversity, inclusion, equity and accessibility and to align employees with the organization’s vision.
• In partnership with legal counsel, provides strategic leadership on legal and regulatory matters, representing NSPHA at Residential Tenancy Board hearings as required.
• Develops business cases, risk assessments, and evidence-based recommendations for decision-making on significant issues.
• Leads on managing complex stakeholder issues, including MLAs, government officials, community partners, tenants and the public.
• Serves as the primary liaison with media representatives, coordinating responses to inquiries and ensuring accurate communication.

Skills

Policy development

Strategy development

Organizational direction

Advising senior leaders

Change management

Strategic leadership

Partnership building

Public sector navigation

Innovation and transformation

Public speaking

Discretion/confidentiality

Legislation knowledge

Education

Bachelor’s or Master’s degree in business/public administration or related field

Job description

Executive Director

Corporate, Client and Community Services

Location: Halifax, Nova Scotia
Type of Employment: Full Time, Permanent
Union Status: Excluded (Non-Union)
Competition # COR 26112
Closing Date: November 13, 2026

The Opportunity

Reporting to the Chief Executive Officer, the Executive Director, Corporate, Client and Community Services is a key member of the Senior Leadership Team providing direction, leadership, and strategic advice across the organization and within the Housing Agency to achieve key targets related to public housing.

The Executive Director works collaboratively with core departments responsible for housing, community services, seniors and long-term care, and mental health and addictions, in addition to municipalities and non-profit housing providers, to ensure that public housing is safe and meets the ongoing and evolving needs of all tenants. This includes overseeing modernization of policies, processes and programs that support the operational and client service goals for the Agency.

Qualifications

You are a dynamic and progressive leader who has a bachelor's degree or master's degree in a related discipline (e.g., business, public administration), coupled with at least 10 years of progressive related work experience including at the senior leadership level leading teams, managing budgets, programs or operational areas.

In addition to the above you must have:

• Experience developing policy, strategy, and organizational direction.
• Experience advising senior leaders, CEOs, Deputy Ministers, Ministers, or boards.
• Demonstrated success managing change, stakeholder relations, and complex initiatives.
• Ability to provide strategic leadership and vision.
• Experience building partnerships across government and with external stakeholders.
• Proven ability to navigate political, legislative, and public-sector environments.
• Ability to drive innovation, transformation, and service excellence.
• Exceptional communication skills including public speaking and the ability to engage in difficult but respectful conversations.
• Understanding how to communicate within a politically sensitive environment while exercising discretion and confidentiality.
• Understanding of provincial legislation, regulations, and public accountability would be considered an asset.
• This is a highly demanding executive leadership role requiring exceptional judgment and the ability to lead through complex situations while managing multiple high-priority issues.

An equivalent combination of training and experience will be considered. Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.

Must be available outside of business hours as required by occasional after-hours emergencies. This position requires a valid driver's license and access to a reliable vehicle. Occasional travel within Nova Scotia is required.

Responsibilities

• The Executive Director will work closely with the Leadership Team to implement transformational change through the establishment of new programs and policies redefining how housing services are delivered with a client service focus.
• Ensures confidential policy and strategic initiative recommendations to Treasury and Policy Board (TPB) and Executive Council are prepared, and implement decisions by developing, advancing, participating and overseeing proposals to the Chief Executive Officer, Deputy Minister and Minister during the planning process (strategic, legislative, policy, business planning).
• Provides executive leadership and direction for strategic planning, priority setting and oversight and participates in strategic decision-making on internal and external policy issues.
• Provides executive leadership in all communications, internal and external, to enhance client focus, diversity, inclusion, equity and accessibility and to articulate corporate goals, foster transparency, and align employees with the organization's vision and values.
• In partnership with legal counsel, provides strategic leadership and advice on legal and regulatory matters, representing NSPHA at Residential Tenancy Board hearings as required.
• Develops business cases, risk assessments, and evidence-based recommendations for the Chief Executive Officer, Deputy Minister, and Minister to support decision-making on issues with significant operational, financial, and reputational implications.
• Provides leadership in managing complex and sensitive stakeholder issues, including inquiries and concerns raised by MLAs, government officials, community partners, tenants and the public, ensuring timely resolution and alignment with organizational policy and priorities.
• Serves as the primary liaison with media representatives, coordinating responses to inquiries and ensuring accurate, consistent communication on organizational priorities, programs, and issues.

• Bi-Weekly Salary: $5,557.62 - $7,224.88

Full-time permanent employees also receive:

• Comprehensive benefits including health, dental, life insurance, and pension
• Paid vacation, holidays, sick time and additional leaves
• Professional development and career growth opportunities
• Employee and Family Assistance Program

We value diversity and are committed to fostering an inclusive workplace that reflects the communities we serve. If you require accommodation at any stage of the process, please let us know. If you're part of an equity group, we encourage you to self-identify when applying.