Executive Assistant

Servus Credit Union; Calgary; Hybrid; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Profit sharing

Incentive pay

Training & Development

Career advancement

Flexible work options

Volunteer program

Job summary

Servus Credit Union in Calgary is seeking an Executive Assistant to support the Corporate Governance team. This hybrid role emphasizes board and governance support, executive administration, and stakeholder coordination. Preference for candidates located in Calgary.

The role includes managing calendars, preparing materials, travel arrangements, and onboarding Directors, with a focus on confidentiality and professionalism within a community-focused credit union.

Qualifications

• 3+ years of experience providing executive-level administrative support.
• Experience supporting a Board of Directors is an asset.
• Certificate, diploma, or degree in Administrative Information Management or related field.

Responsibilities

• Provide high-level executive and administrative support to the Corporate Governance team.
• Manage complex calendars, scheduling priorities, meeting requests, and deadlines.
• Coordinate onboarding and governance-related materials for Directors and committees.

Skills

Executive support

Board support

Calendar management

Education

Administrative Information Management

Tools

Microsoft Office

Job description

Canada's Largest Credit Union!

We are hiring for an

Join Servus Credit Union

We are hiring for an Executive Assistant in our Corporate Governance department. This is a hybrid position, with a preference for candidates located in Calgary.

Posting Closes:

September 18, 2026

For Internal Use Only: U3/A

Servus Credit Union, we do things differently- because we're a credit union, not a bank. And that difference matters.

We believe in putting people before profits, which is why our members are also our owners. Every dollar we earn is reinvested into the things that matter most: our members, our employees, and our communities. Whether it’s through profit sharing, competitive rates, or local initiatives that make a real impact, we're here to help Albertans feel good about their money.

We're looking for passionate, values-driven people to join our team. We welcome individuals from all backgrounds who are aligned with our values and are eager to contribute in meaningful ways. If you're excited to grow your career with a team that’s innovative, hardworking, collaborative and deeply rooted in community, we want to meet you.

What You'll Be Doing

Board & Governance Support

• Manage the flow of information, materials, recommendations, and decisions between management, Board Committees, and the Board of Directors.
• Coordinate Board and Committee meeting schedules, annual governance calendars, and recurring governance activities.
• Prepare, compile, review, and distribute Board and Committee materials, including agendas, memoranda, briefing notes, resolutions, and supporting governance documentation.
• Attend Board and Committee meetings and prepare accurate, comprehensive minutes, ensuring discussions, decisions, and action items are appropriately documented.
• Maintain governance records, action registers, and decision logs, and monitor follow-up activities and key deliverables to ensure timely completion.
• Support annual governance processes, including Board work plans, evaluations, governance planning activities, and related reporting requirements.

Executive & Administrative Support

• Provide high-level executive and administrative support to the Corporate Governance team.
• Manage complex calendars, scheduling priorities, meeting requests, and competing deadlines.
• Coordinate meetings, prepare materials, and ensure timely follow-up on commitments and action items.
• Prepare correspondence, presentations, reports, and other business documentation.
• Manage travel arrangements, itineraries, accommodations, and expense administration as required.

Director Onboarding, Services and Support

• Coordinate onboarding for newly elected and appointed Directors.
• Arrange building access, security credentials, technology equipment, and system provisioning.
• Coordinate required system access and onboarding activities with internal stakeholders.
• Provide Directors with governance resources, orientation materials, and administrative support.
• Serve as a primary point of contact for Director administrative and operational requirements.

Stakeholder Coordination

• Act as a key liaison between Corporate Governance, ELT, Board members, Committee members, and internal stakeholders.
• Build and maintain effective working relationships across the organization to facilitate collaboration and information sharing.
• Coordinate communications and requests among multiple stakeholder groups while maintaining confidentiality and professionalism.

Governance Operations & Continuous Improvement

• Support the annual cycle of Board and Committee activities, ensuring the effective flow of information from management to Committees and the Board.
• Identify opportunities to enhance governance administration, meeting processes, and document management practices.
• Anticipate stakeholder needs, resolve scheduling and logistical challenges, and proactively address governance-related issues.
• Ensure all governance activities are completed accurately, efficiently, and in accordance with organizational policies and governance requirements.

What You Bring

Experience and Education

• 3+ years of experience providing executive-level administrative support.
• Certificate, diploma, degree, or professional designation in Administrative Information Management or a related field.
• Experience supporting a Board of Directors is considered an asset.
• An equivalent combination of education and relevant experience will be considered.

Key Competencies for Success

• Independent thinker with the ability to anticipate needs and work proactively with minimal direction.
• Exceptional minute-taking and documentation skills.
• Strong ability to manage the annual Board governance cycle and related information flow.
• Proven ability to coordinate the movement of materials and decisions from Board Committees to the Board of Directors.
• Strong written communication skills, including the ability to draft initial Board and Committee memoranda and governance documentation.

Why Servus?

Benefits

• Competitive compensation including performance-based incentive pay and profit share
• Training & Development Opportunities
• Career Advancement Potential
• Flexible work options
• Meaningful work towards individual and corporate goals
• Opportunities to get involved and give back through an employee volunteer program

At Servus, our employees are also members. This means you'll have all the benefits of being a member of the credit union including profit sharing, voting for the board of directors, and all of the financial services we provide...with a few additional perks!

What happens next?

We thank all applicants for their interest. Please note applications will only be accepted online and only those applicants under consideration will be contacted.

At Servus Credit Union, we believe in being purposefully cooperative and working together to create a culture of Belonging for everyone. We are committed to an inclusive, equitable, and accessible workplace where everyone is valued, respected, and supported. We encourage applications from individuals of all backgrounds, and accommodations are available during every stage of the hiring process upon request. Your skills, passion and curiosity may find they belong at Servus, so even if you don't check every box, we encourage you to apply!

Employment Eligibility:

The selected candidate(s) must successfully pass a criminal background check, reference check and credit check to qualify for hire by Servus Credit Union.

Qualified applicants are invited to apply online.

We thank all applicants for their interest. Please note applications will only be accepted online and only those applicants under consideration will be contacted.