Event Support

Volunteer Success

Guelph

On-site

Confidential

Full time

14 days+

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Job description

Summary

This role involves preparing the event space, welcoming artists and audiences, managing sales, and ensuring the venue remains clean, safe, and welcoming from start to finish.

Location

46 Essex St
Guelph, Ontario N1H 3K8

When

Opportunity Type: Ongoing - Start Anytime

Schedule: Flexible

About This Opportunity

The Event Support provides vital logistical, operational, and customer service support for community events.

Core Responsibilities

Pre-Event Preparation
Venue Setup: Prepare the space by ensuring cleanliness and configuring tables and chairs according to the specific requirements of the artist.
Front-of-House Readiness: Review ticket sales data and set up the entrance area to efficiently process prepaid tickets and walk-up door purchases.
Operations & Facilities: Inspect washrooms to ensure they are fully stocked and functioning. If the café is scheduled to operate, ensure that all necessary supplies are ready.
Artist Relations: Warmly greet and welcome arriving artists to the venue, assisting them with initial orientation.
During the Event
Customer Service: Act as the primary point of contact to answer questions from both the audience and the artists. Greet audience members as they arrive.
Ticket Management: Safely and accurately handle ticket sales at the entrance.
Café Operations: Run the café area, including operating the coffee machine (when active).
Post-Event & Wrap-Up
Venue Restoration: Clear and clean the space, returning all chairs, tables, and equipment to their designated storage areas.
Financial Reporting: Document and summarize total ticket and café sales from the shift.
Final Facilities Check: Perform a final check of the washroom facilities.
Audience Send-off: Assist departing audience members with any final questions as they exit the venue.

Note: Additional duties may be required depending on the specific type of event.

Volunteer Requirements

Whether you meet these requirements or not, we encourage you to share your interest in us. You may still be a fit for a different opportunity with our organization.