Evening Turndown Attendant – Luxury Hotel (Part-Time)

EMBLEMS; Banff; On-site; CAD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, Vision & Dental

Pension Plan

Hotel travel program discounts

Staff accommodation

Meals on shift

Job summary

Rimrock Banff is seeking a Turndown Attendant (Full-Time/Part-Time) to prepare guest rooms for the night, delivering refined turndown service and a calm, inviting atmosphere in a luxury setting. You will refresh beds, adjust lighting, replace linens, and set up bedtime touches while maintaining meticulous standards for cleanliness and guest comfort.

The role emphasizes independence, time management, and adherence to brand protocols, with shifts typically in the evening and potential for

Qualifications

• Previous housekeeping or hospitality experience preferred, ideally in a luxury hotel environment.
• Strong eye for detail and pride in delivering high-quality, consistent work.
• Calm, professional demeanor with guests and colleagues.
• Ability to work independently, follow established routines, and manage time efficiently.
• Commitment to cleanliness, order, and following procedures accurately.

Responsibilities

• Deliver refined evening turndown service in assigned guest rooms, following brand and hotel standards precisely.
• Prepare rooms for rest by refreshing beds, adjusting lighting, closing curtains, and creating a calm, inviting atmosphere.
• Replace linens and towels as required and replenish guest amenities with care and consistency.
• Set up turndown touches such as tea service, bedtime amenities, handwritten notes, or departure gifts where applicable.
• Ensure each room reflects a sense of quiet luxury, comfort, and readiness for sleep.
• Maintain exceptional cleanliness during turndown, completing light touch-ups and visual resets as needed.
• Follow established procedures and checklists to ensure consistent, error-free room presentation.
• Identify and report maintenance issues, room condition concerns, or guest preferences promptly to the PM Supervisor.
• Handle guest belongings and room contents with discretion, respect, and integrity at all times.
• Interact with guests in a courteous, calm, and discreet manner, responding to requests or directing them appropriately.
• Maintain fully stocked, organized carts and supplies throughout the shift.
• Support evening housekeeping operations and collaborate with PM Housekeeping leadership as required.
• Follow all health, safety, and hygiene standards, including proper linen handling and sanitation protocols.

Skills

Evening turndown service

Guest comfort

Calm presence

Time management

Job description

Rimrock Banff is seeking a Turndown Attendant (Full-Time/Part-Time) to prepare guest rooms for the night, delivering refined turndown service and a calm, inviting atmosphere in a luxury setting. You will refresh beds, adjust lighting, replace linens, and set up bedtime touches while maintaining meticulous standards for cleanliness and guest comfort.

The role emphasizes independence, time management, and adherence to brand protocols, with shifts typically in the evening and potential for