Evaluator - Health Care Program Investigator

Minnesota Direct Care and Treatment; Saint-Paul; On-site; CAD 84,000 - 123,000; Full time

Benefits offered by this job

Paid vacation and sick leave

Pension plan

Short-term and long-term disability

Job summary

The Minnesota Department of Health (MDH) Health Regulation / Health Occupation Program seeks dedicated Evaluators to regulate practitioners across allied healthcare fields and enforce professional standards.

This full-time role involves thoroughly investigating complaints, gathering evidence, and recommending disciplinary actions to protect public health. You’ll conduct inspections and travel statewide, with occasional overtime and weekend work.

Qualifications

• Two years of experience involving regulatory compliance inspections and/or investigations in health care, civil, criminal, insurance or fraud procedures.
• Ability to analyze and synthesize investigatory facts.
• Communications skills to interact with leaders, partners and regulated entities.

Responsibilities

• Receive, evaluate, and investigate complaints to determine violations.
• Conduct interviews with practitioners and witnesses to gather evidence.
• Analyze evidence to make disciplinary determinations and monitor compliance.
• Perform inspections of establishments and events across the state with travel.
• Participate in advisory councils and provide technical assistance.
• Contribute to quality improvement initiatives in investigation/enforcement procedures.

Skills

Regulatory investigations

Public health regulation

Analytical reasoning

Education

Related degree substitution allowed

Job description

Working Title: Evaluator

Job Class: Health Care Program Investigator

• Job ID: 96642
• Location: St. Paul
• Full/Part Time: Full-Time
• Regular/Temporary: Unlimited
• Who May Apply: This vacancy is open for bids and for all qualified job seekers simultaneously.
• Date Posted: 09/22/2026
• Closing Date: 09/28/2026
• Hiring Agency: Minnesota Department of Health (MDH)
• Division/Unit: Health Regulation / Health Occupation Program
• Work Shift/Work Hours: Day Shift / 8:00 a.m. - 4:30 p.m. *
• Days of Work: Monday - Friday, occasional nights and weekends
• Travel Required: Yes - Up to 75% of the time
• Salary Range: $28.75 - $42.16 / hourly; $60,030 - $88,030 / annually
• Classified Status: Classified
• Bargaining Unit/Union: 214 - Minnesota Association of Professional Employees (MAPE)
• FLSA Status: Nonexempt
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

• Job ID: 96642
• Location: St. Paul
• Telework Eligible: Yes / Hybrid
• Full/Part Time: Full-Time
• Regular/Temporary: Unlimited
• Who May Apply: This vacancy is open for bids and for all qualified job seekers simultaneously.
• Date Posted: 09/22/2026
• Closing Date: 09/28/2026
• Hiring Agency: Minnesota Department of Health (MDH)
• Division/Unit: Health Regulation / Health Occupation Program
• Work Shift/Work Hours: Day Shift / 8:00 a.m. - 4:30 p.m. *
• Days of Work: Monday - Friday, occasional nights and weekends
• Travel Required: Yes - Up to 75% of the time
• Salary Range: $28.75 - $42.16 / hourly; $60,030 - $88,030 / annually
• Classified Status: Classified
• Bargaining Unit/Union: 214 - Minnesota Association of Professional Employees (MAPE)
• FLSA Status: Nonexempt
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Are you passionate about ensuring the safety and well-being of the public?

The Health Occupation Program of the Minnesota Department of Health (MDH) is seeking dedicated professionals to join our team as Evaluators. In this vital role, you will help regulate practitioners of various allied healthcare fields—such as speech language pathologists, audiologists, hearing instrument dispensers, body art technicians and establishments, and providers at temporary events and unlicensed alternative health practices.

As an Evaluator, you will play a key role in protecting public health by thoroughly investigating complaints, evaluating evidence, and recommending appropriate disciplinary actions. You will also negotiate settlements and enforce regulations to ensure practitioners meet professional standards and provide safe, competent services.

Key Responsibilities

• Receive, evaluate, and investigate written and oral complaints to determine if violations of state or federal laws and regulations have occurred.
• Conduct interviews with practitioners and witnesses to gather evidence.
• Analyze evidence to make disciplinary determinations and monitor compliance.
• Perform inspections of body art establishments and temporary events across the state, including overnight travel.
• Participate in advisory councils and provide technical assistance to internal teams and external stakeholders.
• Contribute to quality improvement initiatives to enhance investigation, inspection, and enforcement procedures.

If you are committed to protecting public health, ensuring compliance, and working in a collaborative environment, we encourage you to apply. Join us in making a difference by upholding the integrity and safety of healthcare professions!

In accordance with HR/LR Policy #1422 Telework, this position is eligible for up to 50% telework for applicants who live in Minnesota or in a bordering state within 50 miles of the assigned work location. Candidates residing outside of Minnesota or in a bordering state within 50 miles of the assigned work location at the time of application must be able to relocate to Minnesota within 30 days of their start date. The telework policy may exempt employees who live more than 50 miles from their primary work location from the 50% in-office requirement, depending on job requirements, helping the State of Minnesota access top talent across the state.

This position is currently eligible for up to 25% hybrid telework for applicants residing in Minnesota, or a bordering state within 50 miles of the work location. Position will be filled in one of the following MDH District Office locations based on the top candidate: St. Paul, St. Cloud, Duluth, Rochester, Bemidji, Fergus Falls, Mankato.

Candidates must be available for overnight travel. Reimbursement for authorized business travel expenses is provided according to bargaining unit guidelines. A State vehicle is provided to conduct inspections and investigations.

• Most hours of work are between 8:00am - 4:30pm, Monday - Friday. The position also requires occasional overtime with limited advance notice, as well as availability for evening and weekend work and occasional overnight travel.

Minimum Qualifications

To facilitate proper crediting, please ensure your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

Two (2) years of experience involving regulatory compliance inspections and/or investigations relating to health care, civil, criminal, insurance or fraud procedures and/or guidelines.

A Degree In Social Work, Psychology, Criminal Justice, Healthcare Administration, Public Policy Or Closely Related Degree Will Substitute For Experience As Follows

• Master's Degree - 18 months
• Bachelor's Degree - One year (12 months)
• Associate's degree - 6 months

Qualifications To Be Assessed During The Interview Process

• Ability to analyze and synthesize investigatory facts.
• Human relations and problem-solving skills to achieve effective working relationships with business owners and technicians being studied.
• Communications skills sufficient to communicate clearly with division leadership, community partners and individuals/businesses we regulate.

Preferred Qualifications

• One (1) year of experience in the area of regulatory compliance.
• Paralegal or investigator experience working with civil investigation techniques and/or investigating sexual misconduct and boundaries violations.
• Experience managing multiple projects or case management.
• Experience reviewing and understanding State and/or federal laws, rules, and regulations.
• Experience analyzing data and determining its relevance.

Physical Requirements

• Ability to maintain a stationary position for a prolonged period of the day and frequently bend, lift, and maneuver items daily.

Additional Requirements

• This position requires successful completion of a background and reference check.
• This employment does not require a valid driver’s license, but it does demand travel, which the candidate will be responsible for meeting.
• MDH does not participate in the federal E-Verify program and is unable to sponsor applicants for work visa, including F-STEM OPT extensions, and cannot complete Form I-9 or any other documentation requiring employer participation in E- Verify. All applicants must be legally authorized to work in the United States at the time of application.

Contact

If you have questions about this position, contact Kelsey Moe at [e-mail] or 651-201-4213.

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Kelsey Moe at [e-mail].

If you are an individual with a disability and need an accommodation for an interview, you may contact the Department of Health ADA Coordinator at [e-mail].

About Health Department

Come work for one of the best public health systems in the nation and you will contribute to our mission to protect, maintain and improve the health of all Minnesotans. We are working hard to achieve our vision for health equity in Minnesota, where all communities are thriving, and all people have what they need to be healthy. Our collaborative, mission-driven work environment is a major factor in promoting a high level of employee health awareness, employee longevity and job satisfaction.

Working together to improve the state we love.

What do Minnesota's State employees have in common?

• A sense of purpose in their work
• Connection with their coworkers and communities
• Opportunities for personal and professional growth

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your Benefits May Include

• Paid vacation and sick leave
• 12 paid holidays each year
• Low-cost medical, dental, vision, and prescription drug plans
  • Fertility care, including IVF
  • Diabetes care
  • Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax‑free expense accounts for health, dental, and dependent care
• Resources that provide support and promote physical, emotional, social, and financial well‑being

Support To Help You Reach Your Career Goals

• Training, classes, and professional development
• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

Employee Assistance Program (EAP) For Work/life Support

• A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well‑being, or job performance
• Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Programs, resources and benefits eligibility varies

based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

EQUAL OPPORTUNITY EMPLOYERS

Minnesota state agencies are equal opportunity, affirmative action, and veteran‑friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

Applicants With Disabilities

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email [e-mail] and let us know the support you need.