Eurofins Canada Environment Testing

Eurofins Canada Environment Testing; Ottawa; On-site; CAD 55,000 - 70,000; Full time

Job summary

Eurofins Canada Environment Testing is seeking a Laboratory IT Support Technician to maintain the Laboratory Information Management System (LIMS) configuration and support day-to-day IT needs in the Ottawa area. You will create analytical packages, update regulatory guidelines, and assist users with hardware and software issues to ensure smooth laboratory operations.

The role involves collaborating with IT and lab teams, participating in system validation and upgrades, and installing new

Qualifications

• Diploma or degree in Information Technology, Computer Science, Laboratory Science, Chemistry, or a related field
• Knowledge of LIMS or other data management software considered an asset
• Strong computer literacy and comfort with database systems
• Quick learner with a proactive approach to problem-solving
• Excellent attention to detail and organizational skills
• Strong communication skills for working with both technical and non-technical teams
• Familiarity with laboratory workflows and terminology preferred
• Ideal candidate is tech-savvy and has experience with LIMS or chemistry

Responsibilities

• Maintain and update LIMS configurations, including: Create and maintain analytical packages and custom test lists in LIMS, update, and manage regulatory guidelines
• Assist users in troubleshooting IT issues such as printer connectivity, remote connections, and network problems
• Escalate complex issues to senior IT staff when necessary
• Collaborate with IT and laboratory teams to ensure seamless integration of LIMS with other systems and workflows
• Participate in system validation, upgrades, and documentation processes
• Install and configure new workstations for laboratory and office environments
• Maintain an up-to-date inventory of IT equipment and supplies
• Provide support for special IT projects and initiatives as assigned

Skills

LIMS knowledge

IT support

Database systems

Attention to detail

Communication skills

Education

Diploma in IT or Chemistry

Tools

LIMS

Remote access tools

Job description

Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.

In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to over 58,000 staff across a network of more than 1 000 independent companies in over 54 countries and operating more than 900 laboratories. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing.

In 2024, Eurofins generated total revenues of EUR € 6.7 billion, and has been among the best performing stocks in Europe over the past 20 years.

Job Description

The Laboratory IT Support Technician is responsible for maintaining the Laboratory Information Management System (LIMS) configuration and supporting day-to-day laboratory IT needs. This role includes, but is not limited to, creating analytical packages, custom test lists, and updating regulatory guidelines within LIMS. The position also provides technical assistance to employees, troubleshoots hardware and software issues, and supports special IT projects to ensure smooth laboratory operations.

• Maintain and update LIMS configurations, including: Create and maintain analytical packages and custom test lists in LIMS, update, and manage regulatory guidelines.
• Assist users in troubleshooting IT issues such as printer connectivity, remote connections, and network problems.
• Escalate complex issues to senior IT staff when necessary.
• Collaborate with IT and laboratory teams to ensure seamless integration of LIMS with other systems and workflows.
• Participate in system validation, upgrades, and documentation processes.
• Install and configure new workstations for laboratory and office environments.
• Maintain an up-to-date inventory of IT equipment and supplies.
• Provide support for special IT projects and initiatives as assigned.

Qualifications

• Diploma or degree in Information Technology, Computer Science, Laboratory Science, Chemistry, or a related field
• Knowledge of LIMS or other data management software considered an asset;
• Strong computer literacy and comfort with database systems.
• Quick learner with a proactive approach to problem-solving.
• Excellent attention to detail and organizational skills.
• Strong communication skills for working with both technical and non-technical teams.
• Familiarity with laboratory workflows and terminology preferred.
• The ideal candidate is tech-savvy, a fast learner, and preferably has experience or knowledge in LIMS and/or chemistry.

Additional Information

Temporary position: until December 2026

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsabilities and qualifications required of employees assigned to this job.

Accommodation: Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request via the website at www.eurofins.ca.

As a Eurofins employee, you will become part of a company that has received international recognition as a great place to work. To learn more about Eurofins, please explore our website at www.eurofins.ca

Please note that only applicants selected for an interview will be contacted.

This posting is supported by AI technology to assist in screening candidates and resumes.

This posting is for a new role and the successful candidate will start as soon as possible.

Disclaimer: Salary information posted on sites other than the official careers page does not reflect the organization’s compensation and may represent estimated ranges provided by third-party job boards.