ETWMF- Scale Operator

Miller Waste Systems Inc.; Markham; On-site; CAD 29,000 - 39,000; Full time

Job summary

Miller Waste Systems is hiring a Scale Operator at our Markham, Ontario location. The role focuses on safe and accurate weighing of vehicles, ticket creation, and cash handling to support timely service.

You will interact with customers, perform load inspections, and ensure compliance with safety regulations. Proficiency with MS Office and strong communication are expected as part of daily operations.

Qualifications

• Excellent customer service and communication skills.
• Strong organizational skills and ability to work in a team.
• Willingness to work in a hands-on scale environment with safety focus.

Responsibilities

• Weigh vehicles both in and out at a steady pace to ensure ticket accuracy and proper cash handling.
• Perform load inspections at the scale to check for contamination and direct traffic to drop-off locations.
• Handle cash, debit and credit card transactions and assist with related paperwork.
• Review tickets and receipts for accuracy and respond to inquiries; provide exceptional customer service.
• Maintain safety guidelines and interact professionally with staff and the public.

Skills

Customer service

Communication

Organizational skills

Team player

Safety awareness

Tools

MS Office

Job description

Scale Operator

Location: 300 Rodick Road, Markham, Ontario

Position Type: Permanent Full-Time

Reporting To: Scale Supervisor

Start Date: Immediately

Hours: Monday to Friday, 5:00pm to 1:00am

Compensation: $24.77 per hour

Founded in 1961, Miller Waste Systems is a proudly Canadian, family-owned company with 65 years of experience providing waste management and diversion services to municipalities, businesses, and industries across Ontario, Nova Scotia, and New Brunswick.

Today, Miller Waste operates collection fleets, recycling facilities, transfer stations, and composting operations that help communities manage waste responsibly while recovering valuable resources from the waste stream.

Miller Waste has been recognized as one of Canada’s Best Managed Companies for 16 consecutive years, a distinction that reflects our commitment to strong leadership, operational excellence, and a culture that values our people.

At Miller Waste, our people are our greatest strength. We provide a safe workplace, competitive compensation, opportunities for advancement, and the chance to build a long-term career with a company that is trusted by the communities it serves.

Summary

The Scale Operator at Miller Waste Systems is responsible for the safe and efficient weighing of vehicles, accurate ticket creation, and cash transactions. This role supports public health by ensuring timely service, adherence to safety and environmental regulations, and respectful interaction with the community.

Responsibilities

• Must adhere to Miller Waste System safety protocols and must be familiar with occupational Health & Safety Act.
• The weighing of vehicles IN and OUT at a reasonable pace to ensure accuracy of tickets and cash transactions.
• You will perform visual inspections of loads at scale (only) for contamination purposes as well as direct traffic to proper drop-off locations.
• You will be required to do cash, debit and credit card transactions, preferred retail experience.
• You will review all tickets, cash register and global payments receipts to ensure they are correct and assist with paperwork as required, answer telephone enquiries, take orders and direct calls.
• Providing exceptional customer service.
• Knowledge of and practical skills in using Microsoft Office (Word, Excel, PowerPoint and Outlook), strong PC based systems knowledge; with excellent keyboarding skills.
• You will be required to fill in for any vacation or sick calls.
• Ensure you aware of and always work within MWS’s safety Guidelines/Health and Safety Regulations/Policies.
• Liaise with other supervisors, drivers, contractors and staff in a professional and team-oriented manner.

Competencies & Qualifications

• Must possess excellent entrepreneurial, verbal, written communication and excellent organizational skills.
• Highly developed organizational and team building skills.
• Outstanding customer service is a key.
• You must be a team player, with demonstrated safe working habits and a good attendance record.
• You may be required to work extended hours.

Posting closing date

This posting will remain active until it has been filled.

This posting is for an existing vacancy. Artificial intelligence is not used in the screening, assessment, or selection of applicants for this position.

Miller Waste Systems is committed to equity, diversity and inclusivity in the workplace, we welcome applications from women, racially visible individuals, people with disabilities, indigenous peoples, and LGBTQ2S+ persons.

We are committed to providing people with disabilities with equal opportunities and standards of goods and services and are fully compliant with applicable provincial Disabilities Acts.

Miller Waste Systems strives to be an employer of choice. As a proudly Canadian, privately owned and operated Waste Company we have over 65 years’ experience of providing quality service to all our customers. We have been successful in achieving this goal by providing a family and employee centric environment at all our locations. We provide industry leading work environment and compensation, benefits, and pension programs.