ERP Transformation Lead: Applications & Processes

Dillon Consulting Limited; London; Hybrid; CAD 80,000 - 110,000; Full time

Benefits offered by this job

Flexible work hours

Hybrid work options

Employee share purchase plan

Overtime directive

Health benefits

Retirement savings plan

Student loan assistance

Wellness allowance

Paid vacation

EFAP

Fitness membership

Job summary

Dillon Consulting Limited in London, Ontario seeks an Applications & Process Lead to govern the business and process layer across our technology portfolio during ERP transformation. You will own the inventory of custom applications, drive requirements, and align ERP initiatives with business processes.

If you excel at bridging business needs and technology, coordinating UAT, data migration validation, and automation initiatives, this full-time hybrid role offers competitive compensation and

Qualifications

• Undergraduate degree in Business, Computer Science, or a related field.
• Requirements elicitation and documentation: user stories, acceptance criteria, process mapping using BPMN or equivalent.
• UAT planning and coordination experience.
• Data literacy: SQL basics and data mapping comfortable working with raw data from source systems.
• Stakeholder management; comfortable in program governance settings.
• Low-code platform familiarity and change management experience are considered assets.

Responsibilities

• Build and maintain the inventory of custom applications and the business processes they serve; run fit-gap analysis against ERP capabilities; recommend absorb, modify, or retire per application in collaboration with the Solutions Architect.
• Document current-state business processes ahead of vendor engagement; validate that captured requirements reflect actual business needs; own requirements traceability so scope creep is visible.
• Represent operational business processes in ERP program governance, collaborating with the lead managing financial and accounting modules.
• Support data migration validation: data mapping review, reconciliation sign-off with business owners.
• Plan and coordinate UAT: test scenarios with business users, defect tracking, readiness assessment.
• Own quality strategy and acceptance verification across the portfolio: test strategy per initiative, acceptance test design, release readiness sign-off.
• Requirements elicitation, user stories with acceptance criteria, process mapping, and pushing back when the request does not match the problem.
• Triage and qualify departmental automation requests before they reach developers.
• Act as the business liaison for prototyping requests and automation initiatives. Represent practitioner teams on automation and prototyping requests translating needs into defined requirements.

Skills

Requirements elicitation

UAT planning

SQL basics

Data mapping

Stakeholder management

Low-code platforms

Data mapping

Change management

Education

Undergraduate degree in Business/CS or related field

Job description

Dillon Consulting Limited in London, Ontario seeks an Applications & Process Lead to govern the business and process layer across our technology portfolio during ERP transformation. You will own the inventory of custom applications, drive requirements, and align ERP initiatives with business processes.

If you excel at bridging business needs and technology, coordinating UAT, data migration validation, and automation initiatives, this full-time hybrid role offers competitive compensation and