ERP Business Analyst

Purdys Chocolatier; Vancouver; On-site; CAD 95,000 - 110,000; Full time

Benefits offered by this job

Flexible Work Arrangement

Extended Health & Dental Plan

Profit Sharing

Job summary

Purdys Chocolatier is looking for an ERP Business Analyst to enhance our business operations through technology. This role requires a minimum of 3 days in the Vancouver office and involves critical functions across production, distribution, and finance.

The ideal candidate has over 7 years of experience in business analysis, focusing on ERP systems in a manufacturing and retail environment. We offer a flexible work arrangement, health plans, and additional perks.

Qualifications

• 7+ years of experience as a Business Analyst in manufacturing/retail.
• Extensive ERP experience across manufacturing-to-retail lifecycle.
• Strong understanding of ERP data flows and system dependencies.

Responsibilities

• Lead business process analysis and requirements gathering activities.
• Partner with stakeholders to identify improvement opportunities.
• Collaborate with technical teams to evaluate solutions.

Skills

Business Analysis

ERP Systems

Cross-Functional Collaboration

Requirements Gathering

Data Mapping

Testing Activities

Education

University degree in Computer Science, Business Administration, or Information Systems

Tools

SQL

INFOR CSI/Syteline

AWS

Azure

Job description

Job Type: Full‑time, Permanent

Pay Range: $95,000 - $110,000 per year

Location: 8330 Chester St., Vancouver, BC. Minimum 3 days per week in office. Reports to Vice President of IT.

Job Overview

The ERP Business Analyst plays a critical role in enabling end‑to‑end business operations by delivering enterprise technology solutions across production, distribution, retail, finance and corporate functions. This role sits at the core of business and technology transformation, shaping and driving how key processes and systems are designed, integrated, and continuously improved by partnering with stakeholders, technical teams, and external vendors to define and deliver solution outcomes.

Key Responsibilities

• Lead and own business process analysis, requirements gathering, and solution design activities for enterprise systems and strategic initiatives.
• Partner with stakeholders across finance, manufacturing, supply chain, warehouse, retail and other functions to understand business needs and identify improvement opportunities.
• Collaborate with internal technical teams and external vendors to evaluate solutions for feasibility and integration impact.
• Provide recommendations on enterprise application strategy, business process optimisation and ERP best practices.
• Translate business objectives into clear business and functional requirements and drive solution delivery with technical teams throughout backlog definition, refinement, prioritisation and delivery alignment.
• Evaluate solution options, assess business fit and integration impacts, and contribute to business cases by identifying benefits, risks and implementation considerations.
• Analyse integrations, perform data mapping, support integration design and troubleshooting activities.
• Support delivery of new applications, enhancements, integrations, upgrades and digital transformation initiatives.
• Lead testing activities, including test planning, test case development, user acceptance testing, issue resolution, deployment planning and post‑implementation stabilization.
• Produce and maintain business, functional, process and solution documentation.

Qualifications

• University degree in computer science, business administration, information systems or related field (or equivalent experience).
• 7+ years of experience as a Business Analyst, Business System Analyst or similar role within a manufacturing and retail environment.
• Extensive end‑to‑end ERP experience across manufacturing‑to‑retail lifecycle processes.
• Strong understanding of ERP data flows and system‑to‑system dependencies, including how data moves across integrated enterprise systems.
• Experience with leading ERP implementations, upgrades or major business transformation initiatives.
• Experience owning, managing and prioritising backlogs in collaboration with business and technical stakeholders.
• Strong experience facilitating cross‑functional discussions and aligning business and technical stakeholders in complex environments.
• The ability to gather and document business requirements and translate them into functional system specifications.
• Experience with leading end‑to‑end validation, including test planning and execution.
• Proven ability to operate in complex environments with competing priorities and translate them into structured delivery plans.

Preferred Qualifications

• Experience with INFOR CSI/Syteline.
• Familiarity with cloud technologies and system integrations, middleware, or enterprise integration frameworks such as AWS, Azure, ION, Boomi, etc.
• Experience reading SQL queries or stored procedures for analysis and writing simple validation queries.
• Working knowledge of SaaS platforms and vendor‑supported solutions.
• Exposure to test automation tools or API management platforms.
• Knowledge of the Software Development Life Cycle (SDLC) and experience with BI, reporting or analytics tools.

Benefits

• Flexible Work Arrangement Policy – possibility to work from home up to two days per week.
• Extended Health & Dental Plan.
• Sickness and Disability Plans.
• RRSP Matching Program.
• Profit Sharing based on achieving business goals.
• Purdys Perks (Active Lifestyle Program, Tuition Reimbursement, Employee discount and more).

EEO & Accommodations

We truly value diversity and welcome applicants of all ethnic groups, genders, races, religions, abilities and backgrounds. We provide reasonable accommodations to job applicants with disabilities. If you require assistance, please contact us at [e-mail].