ERP Business Analyst

Purdys Chocolate; Vancouver; On-site; CAD 95,000 - 110,000; Full time

Job summary

Purdys Chocolate is seeking a permanent, full-time ERP Business Analyst to join our IT team in Vancouver, BC. The role requires working in the office a minimum of 3 days per week at our 8330 Chester St. location, reporting to the Vice President of IT.

The successful candidate will bring deep ERP experience in complex environments, translate business needs into end-to-end designs, and drive measurable improvements across production, distribution, retail, finance, and corporate functions.

Qualifications

• 7+ years of experience as a Business Analyst in manufacturing and retail environments.
• Extensive ERP experience across manufacturing-to-retail lifecycle processes (planning, production, inventory, supply chain, warehousing, retail).
• Experience with leading ERP implementations, upgrades, or major business transformation initiatives.
• Ability to translate business requirements into functional system specifications and manage backlogs with stakeholders.

Responsibilities

• Lead business process analysis, requirements gathering, and solution design for enterprise systems and strategic initiatives.
• Collaborate with finance, manufacturing, supply chain, warehouse, retail, and other functions to identify improvements.
• Evaluate solutions for feasibility and integration impact with internal teams and external vendors.
• Provide recommendations on enterprise application strategy and ERP best practices; drive backlog definition and delivery alignment.
• Analyze integrations and perform data mapping; support new applications, enhancements, and digital transformation initiatives.
• Lead testing activities including test planning, test case development, and user acceptance testing.

Education

University degree in computer science, business administration, information systems, or related field

Job description

Job type:Full-time,Permanent

The expected annual pay range: $95,000-$110,000

Do you love chocolates? As a proud Canadian Chocolatier, we create connection and joy through the power of chocolate and have a great deal of fun doing so.

We truly value diversity in our workforce and therefore, welcome applicants of all ethnic groups, genders, races, religions, abilities, and backgrounds.

We’relooking for a permanent, full-timeBusiness Analystto join our IT team based in the 8330 Chester st. office in Vancouver, BC. It is required to work in the office a minimum of 3 days per week. This individual will report to the Vice President of IT.

Job Overview:

The ERP Business Analyst plays a critical role in enabling end-to-end business operations by delivering enterprise technology solutions across production, distribution, retail,financeand corporate functions.

This role sits at the core of business and technology transformation,shaping and drivinghow key processes and systems are designed, integrated, and continuously improved. It partners with business stakeholders, technical teams, and external vendors todefine and deliver solution outcomes, resolve complex cross-functional business challenges, and ensure alignment of enterprise platforms across the organization.

The successful candidate brings deep ERP experience in complex, multi-systemenvironmentsand a proven ability totranslatebusiness needs intoend-to-end solution designs that improve operational efficiency, strengthen data integrity across systems, and enable measurable business performance improvements.

You will have the opportunity towork on:

• Leadingand owningbusiness process analysis, requirements gathering, and solution design activities for enterprise systems and strategic initiatives.
• Partnering with stakeholders across finance, manufacturing, supply chain, warehouse, retail, and other business functionsto understand business needs andidentifyimprovement opportunities.
• Collaborating with internal technical teams and external vendors to evaluate solutions for feasibility and integration impact.
• Providingrecommendations on enterprise application strategy, business process optimization, and ERP best practices.
• Translating businessobjectivesinto clear business and functional requirements andactively driving solution delivery withtechnical teamsthroughout backlog definition, refinement,prioritizationand delivery alignment.
• Evaluating solution options, assessing business fit and integration impacts, and contributing to business cases by identifyingbenefits, risks, and implementation considerations.
• Analyzing integrations, performing data mapping, supporting integration designand troubleshooting activities.
• Supporting the delivery of new applications, enhancements, integrations, upgrades, and digital transformation initiatives.
• Leading testing activities, including test planning, test case development, user acceptance testing, issue resolution, deployment planning, and post-implementation stabilization.
• Producing andmaintainingbusiness,functional, process, and solution documentation.

You will be a good fit if youhave:

• Auniversitydegree in computer science, business administration, information systems, or related field (or equivalent experience).
• 7+years of experienceas a Business Analyst, BusinessSystemAnalyst, orsimilar rolewithina manufacturing and retail environment.
• Extensive end-to-end ERP experience across manufacturing-to-retail lifecycle processes, including planning, production, inventory management, supply chain, warehousing, and retail fulfillment/sales.
• Strong understanding of ERP data flows and system-to-system dependencies, including how data moves across integrated enterprise systems (e.g., ERP, POS, and eCommerce platforms).
• Experience with leading ERP implementations, upgrades, or major business transformation initiatives.
• Experience owning, managing, and prioritizing backlogs in collaboration with business and technical stakeholders.
• Strong experience facilitatingcross-functional discussions and aligning business and technical stakeholders in complex environments.
• The ability to gather and document business requirements and translate them into functional system specifications.
• Experience with leadingend-to-end validation, including test planning and execution.
• Proven abilit