Epic Certified Clinical & myChart Applications Analyst

1200 Accenture Inc Company; Mississauga; On-site; CAD 37,000 - 70,000; Full time

Job summary

Accenture is seeking an Epic Clinical Applications Analyst to document and refine Epic workflows, define requirements, and coordinate with project teams to deliver robust healthcare IT solutions across Canada.

The role focuses on EpicCare Ambulatory, ClinDoc, Cupid, Orders and Radiant with bilingual MyChart considered a bonus. On-site presence 3 days per week is required at ATCs.

Qualifications

• Bachelor’s degree or college program in a related discipline.
• Minimum of 1 year experience in Healthcare IT in an Epic Clinical App Certified Analyst role.
• Experience and certification in one of Epic's clinical apps (EpicCare Ambulatory, ClinDoc, Cupid, Orders, Radiant, etc).
• Experience and certification in Epic's MyChart (English/French) – not required.
• English is required for this position with Canada-wide stakeholders.

Responsibilities

• Document current state business workflows.
• Assist with analysis and design of new business workflows.
• Define detailed product requirements and use cases.
• Translate requirements into test conditions and expected results.
• Work with project managers, architects, and BAs to define metrics and performance goals.
• Assist in transitioning requirements to ensure clear understanding.
• Support data mapping and data requests; participate in testing.
• Provide liaison with Epic team and Accenture tech leads.
• Engage in implementation, optimization, upgrades, and application support.
• Role requires on-site presence 3 days per week.

Education

Bachelor’s degree or college program in related discipline

Tools

Epic Care Ambulatory

ClinDoc

Cupid

Orders

Radiant

MyChart bilingual (English/French)

Job description

We are: The Advanced Technology Centers (ATCs) is the engine for reinvention in our clients’ transformation journey. Powered by more than 255,000* people across 24 countries, ATCs will provide our clients seamless access to industry insights and innovative technology solutions. Stronger together! The Advanced Technology Centers (ATCs) make tremendous impact in solving our clients’ business problems leveraging Innovation, Intelligence, Industry insights, new IT and new technology skills. Now, with the global environment changing at a faster pace, our clients are facing unprecedented challenges and they need us more than ever before. As a Network, ATCs are positioned to unlock greater opportunities and exponential value for our clients.

The value for our clients and our people For our clients, the Network provides the strength of our geographic diversity, greater resilience, and seamless access to the deepest industry knowledge, the latest in Gen AI solutions, and tech expertise from around the world. For our people, it brings an opportunity to shape truly boundaryless career paths in a highly collaborative team of experts where they can learn from each other and solve the world’s most complex client challenges.

You are: An experienced Epic Clinical Applications & myChart Certified Analyst

The Work:

1. Document current state business workflows.
2. Assist with the analysis and design of new business workflows.
3. Identify and define detailed product requirements and use cases.
4. Provide input into high level functional specifications.
5. Work with project managers, architects, business analysts and other team members to define metrics and performance goals for the application.
6. Participate in transitioning the requirements and use cases to ensure a clear and complete understanding of the requirements.
7. Assist in translating requirements and use cases into test conditions and expected results for product, performance, and user acceptance testing.
8. Participate in quality management reviews of the design and performance of work products to ensure they fulfill the requirements.
9. Perform or advise on system configuration and integration setup and assist with testing activities.
10. Serve as an intermediary with client’s Epic team and Accenture tech leads to support bilateral understanding of data structures, workflows and technology capabilities and limitations.
11. Assist in the development and documentation of data requests and source to target mapping.
12. Other duties as assigned.
13. This work may include implementation, optimization, upgrades, and application support.
14. This is an ATC role and will require on-site 3 days per week.

Here is what you need:

• Bachelor’s degree or completion of a college program in a related discipline.
• Minimum of 1 year experience in Healthcare IT in an Epic Clinical App Certified Analyst role
• Experience and certification in one of Epic's clinical apps (EpicCare Ambulatory, ClinDoc, Cupid, Orders, Radiant, etc)
• Experience and certification in Epic's myChart Bilingual (English/French) – not required
• English is required for this position, as the incumbent will be expected to interact regularly with English-speaking stakeholders across Canada.
• Due to the significant volume of interaction with these stakeholders, which is inherent to this role, a reorganization of the company's operations to avoid this requirement is not feasible.

Bonus points if you have:

• Minimum of 1 year of experience working for a consulting firm
• Experience in at least 1 full implementation of Epic

Information on benefits is here.

Role Location Hourly Salary Range British Columbia/Ontario/New Brunswick $27.16 to $51.20

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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Bring your incredible skills and join our global team of innovators. We come together from different backgrounds across the world and work with the latest technologies to create value and growth for our clients. With us, you’ll continue to learn and grow so you can advance in your career. Your personal dreams and ambitions are just as important to us; that’s why we offer support any way we can—when you thrive, we all thrive.

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