Clinical Information System (CIS) Delivery Lead

1200 Accenture Inc Company; Toronto; On-site; CAD 109,000 - 220,000; Full time

Job summary

Accenture is seeking a Delivery Lead to own end-to-end CIS transformation programs, including EHR implementations, cloud migrations, and digital initiatives across Canada. You will build and lead multidisciplinary teams, manage governance and budgets, and serve as a trusted advisor to healthcare executives and clinical leaders.

This role requires strong stakeholder management and delivery excellence. Role emphasizes vendor coordination, risk management, and adherence to regulatory requirements

Qualifications

• 8+ years in management consulting or professional services delivering healthcare technology programs.
• Proven leadership of large CIS / EHR implementations with cross-functional teams of 10+.
• Experience with major CIS platforms (Epic, Oracle Health/Cerner, MEDITECH, Altera).
• Strong stakeholder management across clinical, technical, and executive audiences.

Responsibilities

• Lead delivery through all CIS lifecycle phases, from strategy to optimization.
• Coordinate integrated program planning across clinical, operational, technical, and data streams.
• Ensure readiness for transformation milestones and governance reviews.
• Direct resolution of risks, issues, and escalations affecting clinical ops or budgets.
• Manage program forecasts, budgets, resources, and contractual commitments.
• Promote delivery governance, QA standards, and governance adherence.
• Mentor Canada healthcare consulting team and advance capabilities.

Skills

Delivery leadership

CIS/EHR implementations

Stakeholder management

Large program governance

Cross-functional team leadership

Healthcare transformation

Education

Bachelor’s degree

Master’s degree preferred

Job description

You Are

You Are: A Delivery Lead with a proven track record of delivering large Clinical Information System (CIS) and Electronic Health Record (EHR) programs within a consulting, professional services, health technology vendor, or healthcare advisory organization. You have successfully led complex healthcare transformations involving Epic, Oracle Health (Cerner), MEDITECH, Altera (Allscripts), or similar enterprise healthcare platforms, and have served as a trusted advisor to healthcare executives, clinical leaders, and technology stakeholders. You bring a combination of delivery excellence, consulting leadership, client relationship management, financial management, and business development experience. You are comfortable managing large multidisciplinary teams, managing complex stakeholder environments, navigating executive governance structures, and driving transformational outcomes for healthcare organizations.

The Role

Delivery Leadership Lead end-to-end delivery of large-scale CIS transformation programs, including EHR implementations, upgrades, cloud migrations, optimization initiatives, and digital transformation programs Build and lead high-performing, multidisciplinary delivery teams spanning clinical, technology, and operational talent across internal staff, vendors, and client resources Mentor and develop the Canada healthcare consulting team, advancing health technology capabilities, delivery quality, and professional growth Establish and maintain delivery governance, quality management processes and executive reporting structures Manage program financial performance, delivery forecasting, resource plans, and contractual commitments Drive proactive management of risks, dependences, issues, and change requests across complex delivery environments Ensure adherence with delivery methodologies, quality assurance standards, and governance requirements

Program Leadership & Execution

• Lead delivery through all phases of the CIS lifecycle, including strategy, vendor selection, planning, design, build, testing, training, go-live, stabilization, and optimization
• Lead integrated program planning across clinical, operational, technical, data, change management, training, and deployment workstreams
• Ensure readiness for key transformation milestones and executive governance reviews
• Direct resolution of critical program risks, issues, and escalations, including those impacting clinical operations, patient safety, timelines, budgets, or regulatory compliance
• Revalidate delivery estimates, resource requirements, budgets, and program assumptions throughout the program lifecycle
• Drive achievement of program outcomes while balancing quality, scope, schedule, and financial objectives

Consulting & Advisory Leadership

• Serve as a trusted advisor to healthcare executives, clinical leaders, informatics leaders, and operational stakeholders on healthcare technology transformation initiatives
• Build and maintain senior client relationships across technology, clinical, data, and operational leadership to support successful delivery, account growth, and pipeline development
• Ensure CIS solutions and delivery approaches align with clinical workflows, care delivery models, operational priorities, and organizational goals
• Lead pursuit and proposal efforts for health technology opportunities, including CIS implementations, digital strategy, and digital operations engagements
• Contribute to sector strategy, account planning, and go-to-market initiatives in alignment with Accenture's health technology priorities
• Drive practice development and capability building through mentoring, knowledge asset creation, delivery framework enhancement, and participation in communities of practice
• Act as a primary escalation point for complex program delivery, stakeholder, and integration matters. Support executive governance forums, steering committees, and executive-level reporting

Vendor & Ecosystem Management

• Lead delivery across major CIS vendors, including Epic, Oracle Health, MEDITECH, Altera (Allscripts), and associated implementation partners
• Coordinate activities across consulting partners, technology vendors, client teams, and third-party solution providers
• Oversee integration delivery between CIS platforms and ancillary systems (lab, pharmacy, imaging, revenue cycle, etc.)
• Ensure vendor deliverables align with contractual commitments, business requirements, clinical needs, and quality standards

Quality, Risk & Compliance

• Ensure compliance with healthcare regulatory requirements, information governance, privacy and security policies, and organizational quality requirements
• Participate in delivery quality reviews and remediation activities
• Identify and mitigate risks impacting clinical operations, patient safety, program outcomes, or strategic objectives
• Promote delivery excellence through the consistent application of industry and Accenture leading practices

Here’s What You’ll Need

• Deep understanding of the Canadian healthcare system’s digital and data landscape, policy context, and current transformation programs
• 8+ years of experience in a management consulting or professional services environment delivering healthcare technology programs
• Proven leadership of large‑scale CIS / EHR implementations, with experience leading cross-functional teams of 10+ team members
• Experience with one or more major CIS platforms (Epic, Oracle Health/Cerner, MEDITECH, Altera)
• Strong stakeholder management skills across clinical, technical, and executive audiences
• Background in healthcare delivery, clinical informatics, or large public‑sector programs preferred
• A minimum of a bachelor’s degree is required for this position with a strong preference for a master’s degree in a related discipline
• English is required for this position as this role will regularly interact with stakeholders across Canada, US and other countries across our Global footprint where English is the common language. Due to the significant high volume of interactions with these English‑speaking stakeholders, which is inherent to this position, it is not possible to reorganize the company's activities to avoid this requirement.

Compensation

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation, based on full-time employment, for roles that may be hired as set forth below. The recruiting efforts for this position are intended to fill a brand new position. The base pay range shown below is intended as a guideline to reflect the majority of offers for this role. It does not represent a maximum limit — in some cases, actual compensation may exceed the range where appropriate.

Role Location Annual Salary Range

British Columbia/Ontario/New Brunswick $108,800 to $220,400

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

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