Environmental Services Manager

West Edmonton Mall Property Inc. (West Edmonton Mall & Fantasyland Hotel); Edmonton; On-site; CAD 75,000 - 110,000; Full time

Job summary

West Edmonton Mall Property Inc. (West Edmonton Mall & Fantasyland Hotel) is seeking a Pest Control Manager to oversee and enhance pest management programs for a large, high-traffic retail and entertainment property in Edmonton.

You will lead operations across diverse spaces, conduct inspections, provide hands-on pest removal, and ensure regulatory compliance. The role requires valid Category 7 pest control certification and a Pesticide Applicator Certification, with responsibilities to train

Qualifications

• Must hold valid structural (Category 7) Pest Control certification or obtain within timeframe.
• Current Pesticide Applicator Certification required for this position.
• Experience in pest control, environmental services, or facility sanitation management.
• Strong knowledge of integrated pest management and safety standards.

Responsibilities

• Oversee pest control operations across the mall and related properties.
• Conduct inspections to identify pest activity and sanitation risks.
• Lead hands-on pest removal, cleaning, and sanitation to industry standards.
• Develop and implement treatment plans compliant with regulations.
• Coordinate external vendors and manage service quality and contracts.
• Train staff and tenants on sanitation, pest prevention, and reporting.

Skills

Pest control management

Integrated Pest Management

Regulatory compliance

Team leadership

Training & coaching

Education

Pest Control Certification Cat 7

Pesticide Applicator Certification

Tools

Inspection software

Facility management systems

Job description

8882 170 St NW, Edmonton, AB T5T 4J2, Canada

Job Description

Posted Tuesday, August 18, 2026 at 8:00 a.m.

To oversee and enhance West Edmonton Mall Property Inc.’s pest management programs, ensuring the safety, cleanliness, and comfort of guests, tenants, and staff. This role supports the unique needs of a large, high traffic retail and entertainment property by implementing proactive pest control strategies, maintaining regulatory compliance, and safeguarding the reputation and operational excellence of West Edmonton Mall.

PRIMARY RESPONSIBILITIES:

• Lead and manage all pest control operations across West Edmonton Mall’s diverse spaces, including retail areas, entertainment attractions, food courts, back-of-house areas, service corridors, rooftops, and other areas as needed.
• Conduct regular inspections to identify pest activity, sanitation risks, and structural vulnerabilities.
• Provide daily hands-on pest removal activities, clean-up, and sanitation practices at or above industry standards.
• Develop and implement treatment plans and preventive strategies compliant with municipal, provincial, and federal regulations.
• Coordinate and oversee external pest control vendors to ensure high-quality service and adherence to contractual expectations.
• Provide strategies and work on on-going removal and preventative programs both internally to the facility and externally including a rooftop bird prevention program.
• Maintain accurate and compliant records of inspections, treatments, chemical usage, and incident responses.
• Train mall staff and tenant partners on sanitation standards, reporting procedures, and best practices for pest prevention.
• Oversee mall tenant pest control programs, ensuring prevention, proper documentation, and compliance with pest control policies.
• Lead structural and sanitation inspection programs for food service tenants to improve health, safety, and regulatory compliance at WEM.
• Monitor trends in pest activity across the mall and adjust protocols as needed for optimal effectiveness.
• Respond rapidly to pest-related incidents to ensure minimal disruption to guests and tenants.
• Work with company owned hotel properties and related management to provide pest control services and/or act as a company representative to when requested towards the common goals of the environmental services department for the organization.
• Collaborate with internal departments including Maintenance, Housekeeping, Attractions, and Food & Beverage, and the Mall Tenants.
• Ensure all pest control materials, equipment, and chemicals are ordered, stored, used, and disposed of safely according to the Environmental Protection and Enhancement Act.
• Oversee the departmental budget while driving strategic growth initiatives to expand services, improve efficiency, and meet organizational goals.

DESIRED QUALIFICATIONS:

• Must have a valid structural (Category 7) Pest Control certification (indoor/building pest control for insects, rodents, and structural pests), or ability to obtain within a specified timeframe.
• A valid and current Pesticide Applicator Certification is required for this position.
• Previous experience in pest control, environmental services, or facility sanitation management.
• Strong understanding of integrated pest management principles and environmental safety standards and the ability to wear required PPE for chemical and hazardous work.
• Excellent problem-solving, communication, and documentation skills.
• Ability to lead training sessions and coordinate with multiple departments.
• Strong attention to detail with the ability to assess risks and implement solutions quickly.
• Ability to walk for extended periods of the day, lift, move, bend, crouch, climb stairs and ladders, and handle equipment as required for inspections and treatments.
• Proficiency with reporting tools, inspection software, or facility management systems is an asset.

TERMS OF EMPLOYMENT:

• This is a salaried position that will depend on experience and qualifications.
• May require early mornings, evenings, weekends, or on-call availability depending on operational needs.
• Must be able to pass a basic security clearance.