Enterprise Solutions Specialist

Octup; Toronto; Remote; CAD 70,000 - 90,000; Full time

Job summary

A fast-growing SaaS company seeks a motivated individual for client and project management. You’ll oversee the implementation of the Octup platform for enterprise clients, ensuring satisfaction through tailored solutions and collaboration with internal teams. This entry-level role offers growth in a dynamic environment, perfect for candidates with a passion for technology.

Benefits

Competitive salary with performance-based bonuses

Flexible, remote work environment

Career growth potential

Collaborative and supportive team culture

Qualifications

• 1-3 years in client management, project management, or consulting roles, preferably in SaaS.
• Experience with enterprise clients is a plus.

Responsibilities

• Serve as the primary point of contact for enterprise clients.
• Oversee custom reporting and data integration projects.
• Coordinate with tech teams to manage project workflows.

Skills

Presentation skills

Analytical skills

Project management

Technical literacy

Education

Bachelor’s degree in business, engineering, or related field

Job description

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This range is provided by Octup. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

CA$70,000.00 / yr - CA$90,000.00 / yr

Octup is a fast-growing SaaS company providing 3PLs with cutting-edge data integration and reporting tools. Our platform helps businesses streamline operations, optimize decision-making, and drive growth through actionable insights.

We’re seeking a highly motivated, entrepreneurial person to join our dynamic team. This is a unique opportunity to work closely with both our internal tech team and external enterprise clients to deliver tailored solutions, ensuring exceptional client satisfaction and business success. In this role, you will own the implementation of the Octup platform for Enterprise clients. You will take over from sale to implementation, ensuring the client needs are met and the internal tech team has all the information they need to deliver exceptional service and custom reports to clients.

Key Responsibilities

• Client Relationship Management : Serve as the primary point of contact for assigned enterprise clients, ensuring their satisfaction and success with Octup's platform.
• Project Management : Oversee custom reporting and data integration projects, managing timelines, deliverables, and communication between clients and the tech team.
• Stakeholder Communication : Present product updates, project outcomes, and recommendations to enterprise clients through clear, professional presentations.
• Solution Design : Work closely with clients to understand their business challenges, design tailored solutions using Octup’s platform, and ensure smooth implementation.
• Internal Collaboration : Coordinate with the tech team to manage project workflows, resolve client issues, and deliver on expectations.
• Process Improvement : Identify opportunities to improve internal processes for better client outcomes and scalability.

What We’re Looking For

Experience :

• 1-3 years in client management, project management, or consulting roles (preferably in SaaS or technology).
• Exposure to enterprise clients is a plus.

Skills :

• Exceptional presentation and communication skills.
• Strong research and analytical abilities to understand client needs and industry trends.
• Solid project management skills, including managing deadlines and multiple priorities.
• Technical literacy to work effectively with engineering teams and explain solutions to non-technical stakeholders.

Personal Attributes :

• Entrepreneurial mindset with a proactive, solution-oriented approach.
• Comfortable working in a fast-paced, growth-oriented environment.
• Passion for technology and innovation.

Education :

• Bachelor’s degree in business, engineering, or a related field.

What We Offer

• A competitive salary with potential performance-based bonuses.
• Flexible, remote work environment.
• Opportunity to work in a fast-paced, entrepreneurial company.
• Career growth potential as Octup continues to expand its footprint in the SaaS space.
• Collaborative and supportive team culture.

Seniority level

Entry level

Employment type

Full-time

Job function

Engineering and Information Technology

Software Development, Data Infrastructure and Analytics, and Warehousing and Storage

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