Enterprise Lead, Work Design and Workforce Experiences

British Columbia Lottery Corporation; Kamloops, Vancouver; Hybrid; CAD 108,000 - 168,000; Full time

Benefits offered by this job

Flexible working model

Wellness programs and benefits

Play It Forward volunteer program

Competitive compensation

Job summary

British Columbia Lottery Corporation is seeking an Enterprise Lead, Work Design and Workforce Experiences in hybrid BC. You will guide enterprise-wide workforce transformation, design roadmaps, and advise senior leaders on readiness, enabling AI adoption and improved employee experiences across the organization.

The role emphasizes strategic thinking, execution, and collaboration with executives to align work design with business goals while delivering measurable outcomes and sustained impact.

Qualifications

• Degree in Business Administration, Human Resources, Organizational Development, Change Management, Project or Program Management, or a related discipline.
• 5-7 years of progressive experience leading complex enterprise initiatives, organizational transformation, program implementation, or related work.
• Experience developing multi-year roadmaps and leading implementation through to measurable outcomes.
• Professional certifications in Project Management, Program Management, Change Management, Human Resources, or Organizational Development are considered assets.

Responsibilities

• Leading large-scale workforce transformation and organizational effectiveness initiatives.
• Designing implementation roadmaps, governance structures, milestones, and measures of success.
• Assessing work, workforce capacity, and emerging opportunities to simplify, redesign, automate, or augment work through AI and other enablement strategies.
• Developing business cases, recommendations, and implementation plans that improve organizational effectiveness and employee experience.
• Bringing together change, communications, learning, workforce, process, technology, financial, and operational perspectives into integrated implementation approaches.
• Advising leaders on organizational readiness, workforce impacts, risks, priorities, and trade-offs.
• Providing functional leadership to cross-functional teams and influencing outcomes without direct authority.
• Ensuring intended business and workforce outcomes are achieved and sustained.

Skills

Cross-functional leadership

Organizational transformation

Stakeholder engagement

Change management

Strategic thinking

Education

Degree in Business Administration, Human Resources, Organizational Development

Job description

Enterprise Lead, Work Design and Workforce Experiences

Location: Hybrid - Kamloops or Vancouver, BC, CA

Job Function: Human Resources

BCLC exists to generate win-wins for the greater good.

For our people, our players, our communities, our industry, and our planet.

Lottery | Casino | Sports

Being a social purpose company, we are not only able to better align our business decisions with our purpose, but more importantly, we are committing to doing our part in creating a better world.

We bring our purpose to life by ensuring all our actions, behaviours and decisions create benefits for communities and the planet.

Motivated and guided by our social purpose, everything we do must benefit the greater good. And we encourage our employees, partners, players, industry and communities to engage with us on this ambition.

We want you to be where you feel you can do your best work. Most of our jobs can be done remotely providing you reside in BC.

For those who prefer working in a community with others, we have two beautiful offices in convenient locations:

• 74 Seymour Street W, Kamloops

This is a Permanent, Full Time opportunity

Expected Salary Range: $107,802.00 - $134,752.00 - $168,439.00

• Our typical hiring range will be +/- 5% of the midpoint shown above
• Factors influencing this decision include qualifications and market conditions for the role

The Company

For nearly four decades, BCLC has delivered exceptional gambling entertainment for British Columbians. To fulfill our social purpose we have a vision to revolutionize gambling entertainment through engaging experiences that build and benefit communities. We operate national and provincial lotteries in partnership with 3500 retail partners, provide the games, technology & oversight to 37 brick & mortar casinos, and operate a safe secure and 100% legal online gambling presence PlayNow.com. In our recently completed fiscal year, BCLC generated a record $1.4 billion in net income to the Province of B.C. to support First Nations, host local governments, health care, education and community programs across the province.

Shape the Future of Work at BCLC

How work gets done is changing. New technologies, evolving workforce expectations, changing business priorities, and emerging skill requirements are transforming organizations faster than ever before.

At BCLC, we're looking for an experienced and forward-thinking leader to help shape what comes next.

As our Enterprise Lead, Work Design and Workforce Experiences, you will lead complex, enterprise-wide initiatives that strengthen organizational capacity, improve workforce effectiveness, and prepare BCLC for the future. This role will be involved in a wide variety of projects as well as understanding how work is performed across the organization and identifying opportunities to redesign work, optimize workforce capacity, enable AI adoption, and create meaningful workforce experiences that help our people and business thrive.

What You'll Do

You will partner with senior leaders, executive sponsors, and cross-functional teams to transform ideas into practical, enterprise-wide solutions. Key areas of focus include:

• Leading large-scale workforce transformation and organizational effectiveness initiatives.
• Designing implementation roadmaps, governance structures, milestones, and measures of success.
• Assessing work, workforce capacity, and emerging opportunities to simplify, redesign, automate, or augment work through AI and other enablement strategies.
• Developing business cases, recommendations, and implementation plans that improve organizational effectiveness and employee experience.
• Bringing together change, communications, learning, workforce, process, technology, financial, and operational perspectives into integrated implementation approaches.
• Advising leaders on organizational readiness, workforce impacts, risks, priorities, and trade-offs.
• Providing functional leadership to cross-functional teams and influencing outcomes without direct authority.
• Ensuring intended business and workforce outcomes are achieved and sustained.

What Makes This Role Unique

This is more than a project leadership role.

You will have the opportunity to help define how work evolves at BCLC by addressing some of the most important questions facing organizations today:

• How should AI and automation change the way work is performed?
• What skills will our workforce need in the future?
• How can we create capacity while improving employee experience?
• How do we design work, teams, and operating models that support long-term business success?

This role offers broad enterprise exposure and the opportunity to influence strategic decisions that shape the future of our workforce.

What You'll Bring

We're looking for a leader who combines strategic thinking with practical execution.

You bring:

• Experience leading complex cross-functional initiatives or organizational transformation programs.
• Strong organizational effectiveness, workforce strategy, change management, or business transformation experience.
• The ability to translate broad organizational priorities into executable plans and measurable outcomes.
• Exceptional stakeholder engagement, facilitation, and influencing skills.
• Strong business acumen and systems thinking.
• Experience working with senior leaders and executive sponsors.
• Curiosity about the future of work, workforce trends, operating models, and AI-enabled transformation.

Qualifications

• Degree in Business Administration, Human Resources, Organizational Development, Change Management, Project or Program Management, or a related discipline.
• 5-7 years of progressive experience leading complex enterprise initiatives, organizational transformation, program implementation, or related work.
• Experience developing multi-year roadmaps and leading implementation through to measurable outcomes.
• Professional certifications in Project Management, Program Management, Change Management, Human Resources, or Organizational Development are considered assets.

Why BCLC

At BCLC, our commitment to Integrity, Curiosity, and Human Connection guides everything we do. We are committed to creating an environment where innovation, collaboration, and responsible transformation come together to deliver meaningful impact for our employees, players, communities, and province.

If you're passionate about designing the future of work, enabling workforce transformation, and turning strategy into enterprise-wide impact, we'd love to hear from you.

What’s in it for you

• Robust wellness programs to enhance your physical, mental, social, financial and career well being
• We pride ourselves on our flexible working model which supports work-life integration and our 37.5 hour work week
• Our Play It Forward program provides volunteer hours for our people each year

We value Respect, Integrity and Community, and we provide an inclusive environment where everyone can feel like they belong .

Our social purpose is much more than returning 100% of net income to the province in the form of healthcare & education programs, and community gaming grants. Check it out !

Did you know BCLC is an industry leader in player health and safe & responsible gambling? Find out more !

If you require accommodation so you can be at your best in the interview, please let us know: [e-mail] .

All candidates must be at least 19 years of age and legally eligible to work in Canada