Enterprise Compliance Analyst: AI-Enabled, Hybrid Role

Community Trust Company; Canada; Hybrid; CAD 65,000 - 75,000; Full time

Benefits offered by this job

Health & wellbeing resources

Paid vacation & personal days

Hybrid work environment

Career growth opportunities

Job summary

Community Trust Company is seeking a Compliance Analyst, Enterprise Compliance to support investigations, regulatory reporting, and due diligence within a hybrid Canadian environment. The role emphasizes analytical rigor, strong ethics, and collaboration across teams to ensure consumer protection and regulatory alignment.

The candidate will assist with audits, responses to regulators, and maintaining robust records while applying AI tools to improve efficiency and accuracy.

Qualifications

• Holds a post-secondary degree or diploma in Business Administration, Commerce, Finance, Economics, Law, or a related field.
• Experience in the financial services industry and in a compliance, risk management, or audit role.

Responsibilities

• Investigate escalated client complaints in a fair, transparent, objective, and factual manner.
• Draft detailed written responses to clients meeting quality/format standards for client-facing correspondence.
• Ensure regulatory timelines for complaints handling are met.
• Gather documentation and prepare responses to regulator requests (Production Orders, etc.).
• Maintain complete audit trails and records for all matters handled.
• Support compliance audits, business unit audits, and control testing, including memorandums summarizing results.

Skills

Regulatory knowledge

Analytical skills

Communication skills

Bilingual EN/FR

Education

Post-secondary degree in Business/Finance/Law

Tools

SQL

PowerBI

Job description

Community Trust Company is seeking a Compliance Analyst, Enterprise Compliance to support investigations, regulatory reporting, and due diligence within a hybrid Canadian environment. The role emphasizes analytical rigor, strong ethics, and collaboration across teams to ensure consumer protection and regulatory alignment.

The candidate will assist with audits, responses to regulators, and maintaining robust records while applying AI tools to improve efficiency and accuracy.